Ratings based on 2,016 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westerville, OH

Nice time!

Posted Jul 20, 2014
The vacuum cleaner needed to ran. I kept stepping on stuff on the carpet. Overall it was a good experience. The hotel is old but a great riverfront view.
5 out of 5
Recommended
for Everyone
by A verified traveler

walking distance to many things

Posted Jul 17, 2014
very clean and very friendly food was good in restaurants room service was very good helpful employees
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on the river and downtown.

Posted Jul 16, 2014
Getting in and out of the parking garage would be the only thing I would change.
2 out of 5
by A verified traveler from Florida

Hot shower would have been nice

Posted Jul 16, 2014
Pros: Downtown. Great rooms.
Cons: Hot water in the showers and a more responsive management.
We stayed at this hotel twice within two weeks. The first week we ate that their premier restraint.. It was OK but should have been better for the price. When back to the room and no hot water in the shower. Two weeks later we returned and mentioned the hot water problem and was given a free upgrade to a suite Much more space than we needed for an over nighter. But alas, still no hot water for the shower. They said that since we booked through Expedia that they could not offer compensation. They could not ever print us a receipt at the second stay although they could print one at the first stay, Never again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good experience until

Posted Jul 14, 2014
Everything was great until hotel housekeeping knocked on the door at 9:30 am. When I told them we were in there they still knocked again and asked when we were leaving. It wasn't even 10 am yet!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
The hotel was extremely nice and well priced. We had a great time and the staff was friendly and helpful. This was an enjoyable experience for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Perfect Stay! I will stay again! Staff very attentive to details and make it a nice experience.
2 out of 5
by A verified traveler from S

Not impressed

Posted Jul 9, 2014
Our room had a beautiful view of the river, but it was not as clean as I would have liked. The carpet had many stains. We had a pull out bed, but the hotel failed to provide the sheets & blankets. The staff was kind. However, overall I was disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Posted Jul 9, 2014
Good location for downtown louisville walking distance to 4th street Live. No breakfast included. Parking was $12.00 extra per night. Bed was comfortable. Room was clean. Great view of river from 17th floor. Aviary with finches and doves and the aquarium bar in the glassed in skywalk on third floor was fun. A bit pricey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
The location is perfect. The view of river is beautiful. The food was good and fairly priced. Staff was welcoming and helpful. I would definitely stay here again on my next trip to Louisville.