Ratings based on 208 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Just us two
Second Stay herePosted Sep 2, 2013
Pros: Very clean and quiet.
We stayed at this location about a year ago. Our previous visit was over another holiday weekend also. Even though this place was busy things went off without any problems. Excellent customer care by the staff and a clean place to stay. We will be back.
for Personal Eventby Kathleen from North Carolina
Pleasant hotel but noisy locationPosted Aug 29, 2013 on Hotels.com
This hotel backs up to intersection of two highways. Our room faced that direction and there was a lot of traffic noise, particularly disturbing at the early hours of the morning, waking us up. It might not have been as bad on the other side of the building. But staff were nice, very helpful and accommodating. Breakfast was good and generous although it is a place where you have to buy breakfast. In the exercise room, the temperature was a little too warm to be comfortable exercising. We smelled a mold odor sometimes in AC system. We would consider returning however if we could get a room on the other side.
Posted Aug 27, 2013 on Hotels.com
for Business Travelersby A verified traveler
Posted Aug 26, 2013 on Hotels.com
for Everyoneby happy from louisville ky
Good hotelPosted Aug 24, 2013
Cons: Internet was not working and staff couldn't help.
Location: Close to shoping mall.
I liked the location. Room was clean and comfortable.
Recommendedby okay from louisville east
very good hotelPosted Aug 22, 2013 on Hotels.com
I liked it. Internet was not working and front desk was not helpful.
Recommendedby Linda from Bordentown, NJ
Convenient location,very clean,excellent amenitiesPosted Aug 22, 2013 on Hotels.com
Very happy with our stay at the Hilton. Pool, hot tub (except pool out of service all day one during our stay), workout area, cleanliness, overall appearance - All get A+++ rating. Front desk Associate at check-in was very friendly and informative. Only change I would recommend is change in breakfast. Charge for breakfast. I eat small breakfast, not feasible to pay the price for a bowl of cereal. Hence, we had to go elsewhere. Other than that, everything was very nice.
Recommendedby A verified traveler from Lewisport, KY
Posted Aug 22, 2013 on Hotels.com
Our room was next to major highway and it was a little noisy.
for Everyoneby Mark from ohio
Good for the pricePosted Aug 19, 2013
Pros: Friendly desk staff, free and fast wifi, clean and attractive facility.
Cons: Go to a free breakfast like most places. Find something to clean the rooms that does not leave a perfumey smell
Location: Lots of restaurants , mostly chains. Easy to get on the highway so most everything in Louisville is 20 or 30 minutes away.
Stayed for a few days on family business. Desk staff really friendly, lobby bright and attractive. The room was nice but had a smell like cheap perfume, probably from a cleaning product. Fortunately I could open the window and let the room air out. Everything in the room worked fine, free wifi was fast and easy! Pool was nice but hot tub jets were not working and water was not hot, too bad because we were looking forward to it. Breakfast is not a good deal at $9.99 plus tip, def would go to one of the nearby restaurants. Grits weren't edible , most of the other food was just ok, which is what you expect from hours on a steam table. Made to order items like omlettes and waffles were slow and waitress was hard to deal with. Cost of breakfast made the overall price less of a good deal compared to places that cost a bit more but give free breakfast. Would factor that in next time I am considering a stay around here.n
for Everyoneby Ryan from Chicago
Good choice with only a few issues.Posted Aug 19, 2013
Pros: The pool, and the beds were okay.
Cons: towels in the pool area.
Let me start off by saying this was a good overall hotel, I will point out the good and the bad for reviewing purposes. The good, clean room and common areas, the check in staff was friendly. The pool was nice as well as the hot tube. I was traveling with two nine year olds and they were entertained. Now for the bad, had to go back to the desk a couple times to have the key card programed correctly. While the pool was nice they did not have any towels. The morning I was departing I had the breakfast, I asked if there was a discount for children and the employee stated, “How old are your kids”, I responded 9 years old and they rather quickly said “8 years is the cutoff limit for children”? That would be my only turn off is that 8 year olds are considered adults. Besides everything I probably would stay here again but the staff needs to be a bit more on it. Key Cards, towels and 8? Really?