Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to where I needed to go

Posted Oct 8, 2014
Pros: Same as above. Quiet, clean, comfortable.
Location: Any kind of restaurant you would want was within a very few miles. Same if you needed a grocery, etc. Very convenient.
I like that the hotel was close to restaurants. It was in a good location and easy to get to. Nice quiet place. Clean and comfortable.
Comment from Hotel Management
Oct 12, 2014 by Elizabeth, Hotel Management
Thank you! We're so happy to hear you enjoyed your stay. Hopefully, you'll see us again the next time you are in Louisville. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, easy access to highway, short drive

Posted Aug 4, 2014
Overall our stay was great. Breakfast was delicious and plentiful. Room was somewhat overpriced at $145/night, but it was comfotable and clean.
Comment from Hotel Management
Aug 9, 2014 by Elizabeth, Hotel Management
Thank you so much for staying with us and leaving such wonderful comments. We're glad you enjoyed your stay and hope the next time you are in the Louisville area we will see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Clean & fresh

Posted Jul 21, 2014
We stayed in this hotel in the middle of the week, Tues-Fri. Everyone was helpful and friendly, and the hotel has been refreshed recently. The woman in charge of the breakfast buffet brought out fresh food when my teens came down at 9:50 -- even though we were the only people there and the breakfast ended at 10:00. The woman on the desk when we got there was friendly and bright; she learned our faces and chatted with us whenever we ran into her. While I don't know that I'll ever need to go to Louisville again, I would definitely stay at this hotel if I do.
Comment from Hotel Management
Jul 25, 2014 by Elizabeth, Hotel Management
Thank you so much for your complimenting comments. We're always happy to hear when our guests' have pleasant stays with us. Hopefully, we'll see you again.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Cindy from Tennessee

close to walmart

Posted Jul 10, 2014 on Hotels.com
Me and my family had a great stay! The pools were clean and the kids really had a good time. The beds were very comfortable, along with the pillows too! Everything in the room and hotel was great. The staff was very courteous and the continental breakfast was really good!! My kids and I really loved the eggs:) I would stay at this hotel again and I would recommend it to anyone.
Comment from Hotel Management
Sep 27, 2014 by Hotel Management, Hotel Management
Thank you for your comments. We're happy to hear you had a great stay. Hopefully we'll see you again the next time you come to Louisville.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

In for the NASCAR Event

Posted Jun 30, 2014
Pros: Location and cleanliness
Cons: Mattress was way too soft
Hotel staff were polite and the room was clean. Our room contained a mini fridge and microwave. Bed was a bit too soft
Comment from Hotel Management
Jul 3, 2014 by Elizabeth, Hotel Management
Thank you for staying with us when you were in town for Nascar. I'm sorry to hear that your bed was too soft for you, but glad that our staff was polite. Hopefully, we'll see you the next time you are in the area.
4 out of 5
Recommended
for Personal Event
by Duffy from Louisville

Perfect for me near all my destinations

Posted Jun 30, 2014 on Hotels.com
Front desk staff were courteous and help full. Room was clean (looked exactly like photo), one small thing there were a couple of loose tiles in bathroom. Cable and Wi-Fi good. For a complimentary breakfast you could not ask for more. Very satisfied would stay there again.
Comment from Hotel Management
Jul 3, 2014 by Hotel Management, Hotel Management
Thank you for staying with us when you were in Louisville. I'm happy to hear that you had a good stay with us. I'll have to let our maintenance staff know of the loose tiles in your room. See you again the next time you are in Louisville.
5 out of 5
Recommended
for Families
by CLM4895 from Gasport, NY

Exceptional

Posted Jun 21, 2014 on Hotels.com
Room was extremely clean, bathroom was huge! Room was also very large and set up nicely. All granite countertops (even the nightstands). Service was top notch. Bed was comfortable and had 4 HUGE King size pillows. Would definitely stay here again.
Comment from Hotel Management
Aug 30, 2014 by Hotel Management, Hotel Management
Thank you so much for your glowing review. It's always nice to hear when someone enjoyed their stay with us. We hope to see you again next time you are in the Louisville area. Thank you!
4 out of 5
Recommended
for Families
by Becky from Toledo, OH

Great location

Posted Jun 9, 2014
Pros: Large variety for breakfast, plenty of towels available at the pool, ample parking, extra pillows
Cons: The guide for the tv wasn't accurate. Found it difficult to find our kids favorite channels.
Location: Liked that Walmart is directly across the road. The Mexican restaurant in the plaza next door was amazing!
Booked through Expedia and didn't have any difficulties. Room was ready when we arrived. The room was clean and stocked with necessities. Loved that there were extra pillows in the dresser drawers. Nice spacious bathroom with a great shower. One problem we had was the toilet became clogged. maintained took care of the toilet in a timely manner and we were satisfied. Free breakfast that was offered was the largest variety I've ever seen. Only problem was a very small seating area and large amounts of people. The one woman working, who appeared far beyond retirement age, was so kind, hard working and sweet. I highly recommend using this hotel.
Comment from Hotel Management
Jun 27, 2014 by Elizabeth, Hotel Management
Thank you so much for your comments. I'm happy to hear that we were able to correct the issue you had during your stay to your satisfaction. Hopefully we'll see you again soon the next time you are in the Louisville area.