Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Pros: The bed
Cons: Almost everything outside of the room
Location: There is nothing near by. The hotel is out in the middle of nowhere.
Besides the missing valet and the long walk from the parking lot to check in and to the casino, and to the restaurants the hotel wasn't bad. The room was comfortable and spacious. If you don't mind walking and don't mind paying their $10+ rate, per device, per day for WiFi then this is a great place to visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Didn't like that they didn't have free wireless. All other hotels do. I also asked for 2 queen beds and they gave me a king size bed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hartford, KY

Super clean room, nice staff

Posted Feb 14, 2015
Very clean, friendly staff, nice hotel. I would definitely recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Close to Louisville

Posted Feb 13, 2015
Pros: Clean room
Location: A little far away from Louisville but manageable
Nice stay at Horseshoe Casino Hotel. Comfortable room.
3 out of 5
by A verified travelerfrom Michigan

Too far out

Posted Feb 4, 2015
Pros: Nice beds and bath facility.
Cons: Television did not work correctly - kept going blank and resetting itself on the same channel.
Location: nothing nearby except casino - there is a walking/exercise path outside.
This hotel is part of a casino that is out in the country (9 miles from any other commercial area) with no restaurants close by, and the food at the hotel was expensive ($13+ for breakfast buffet and $20 for dinner buffet). Hotel was clean and staff friendly. Room was non-smoking but hard to get away from smell of smoke in the lobby and in other areas.
4 out of 5
by A verified traveler

Smoke free

Posted Jan 24, 2015
Pros: The people who work there. All were friendly and helpful. Help was offered freely. Didn't have to ask for it.
Cons: The non smoking areas of the hotel to not still smell of smoke. The non smoking deck of the casino hardly. The entire hotel should be smoke free.
Location: Location was fine. We were pleased with the things to do in the area.
The floor and room were supposed to be smoke free. However the room smelled of smoke. The dinner buffet was too expensive when considering the food was only average. Surprisingly the non smoking deck of the casino was better than the hotel. Could only smell smoke when the fan came on.
4 out of 5
by A verified travelerfrom Michigan

beautiful hotel.

Posted Jan 22, 2015
Pros: The rooms.
Cons: Transportation to the casino.
This is a very nice hotel with great prices for a place of this quality. However the cheap rooms are quickly offset by high prices on everything else in the hotel and casino. So in the end they quickly get their money back for the cheap room prices. Also found that if you want to gamble the slots seem to be set very tight. It's a nice casino but a long walk from the hotel. You can get a free golf cart ride part way there but they should definetly figure out a more convenient way for guests to get to the casino.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2015
My husband had to work. I had plenty of things to do to keep me entertained. We both enjoyed the trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

A little getaway

Posted Dec 30, 2014
The hotel accommodations were nice. A little further from Louisville than I thought. However enjoyed the local town and market districts and Bella tora Restaurant. Michelle.. You are the host with the most. However the whole town could use good coffee.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisville, KY

Posted Dec 19, 2014
Good, other than $4 for bottle water. Bed was nice. Pillows were kinda flat though. Needed more sugar for the coffee. When we got there, we were not told anything about the location. Would have been nice to know exactly what they have to offer.