Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall Comfortable

Posted May 19, 2015
I picked this hotel because of the sitting room area. The sleeper sofa with extended sofa area was very comfortable. The room was spacious but the bathroom area was a little small. The extra sink/counter space above the refrigerator was nice to have along with the large mirror above it. A microwave in the room would have been so handy, but I was allowed to use the one in the breakfast area. The morning free breakfast was very good meeting everyone's needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Staff was friendly and well welcoming. The staff let us check in early, even when they had a busy night prior to our check in date. They gave us the next cleaned room immediately.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Michigan

Clean and comfortable

Posted Apr 29, 2015
Pros: Good location, quiet room
Location: Plenty of good dining options
It was a clean and comfortable hotel, good breakfast, nice to have a small bar in the lobby. Great experience.
5 out of 5
Recommended
for Families
by A verified travelerfrom Arlington Heights, IL

Great place to stay.

Posted Apr 11, 2015
Pros: Staff could not have been better!
Cons: Nothing I can think of.
Clean, comfortable, and convenient. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply Fantastic!!!

Posted Apr 7, 2015
Pros: Staff, location, room size, comfortable king bed, cleansiness, free parking and breakfast.
Cons: All was great!
I drove for eleven hours from Ontario to Louisville to watch my son compete in a Track and Field tournament on Easter weekend only to find out that when I arrived the competition was cancelled due to flooding. The staff was amazing and did everything they could possibly do to make my mom and I comfortable. Unfortunately, I don't recall all the names but Matthew at the front desk on the morning of checkout was very helpful.They were so compassionate and made no fuss when I had to cancel my second night. The room was spacious, clean, quiet and impeccable. The breakfast in the morning was great with a wide selection of both hot and cold. The hotel is in a beautiful area with plenty of good restaurants and shopping. I would definitely recommend this hotel and return in a heartbeat!!!!
3 out of 5
by A verified travelerfrom Chicago

Tiny bathroom. If a person weighs....

Posted Mar 26, 2015
Pros: Nothing
Cons: All that I mentioned above.
Location: I have no idea. And I don't care.
If a person weighs more than 120 pounds they will not fit in the bathroom. It is the smallest I have ever seen in 50 years of traveling around the world. The toilet paper is like desert sand. The "king bed" is a SMALL KING. It is shoved up to the outside wall and AC/Heating box with almost no space to getr into the bed. The breakfast is okay, but hot food is cold. Not easy to find a place to sit as the seating is spread out through the lobby area. For the price, not a good buy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay.

Posted Mar 17, 2015
The room was clean and comfortable. The staff was extremely friendly and accommodating. The equipment in the gym was exceptional. I would definitely stay here again.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom u

Ok

Posted Mar 12, 2015
Was given the wrong room, the ac/heater motor went bad, no spare room; offer to transfer to another hotel but staying locally did not make sense to change hotel at 12:30 am. The manage staff was suppose to call but I have not receive a call yet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cutler Bay, Florida

Posted Mar 4, 2015
Great experience! Nice People, excellent breakfast. Good location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville

Posted Mar 3, 2015
Second stay here in one month. Both times were a good experience. Great price for the type of room!