Ratings based on 581 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Arlington Heights, IL

Great place to stay.

Posted Apr 11, 2015
Pros: Staff could not have been better!
Cons: Nothing I can think of.
Clean, comfortable, and convenient. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply Fantastic!!!

Posted Apr 7, 2015
Pros: Staff, location, room size, comfortable king bed, cleansiness, free parking and breakfast.
Cons: All was great!
I drove for eleven hours from Ontario to Louisville to watch my son compete in a Track and Field tournament on Easter weekend only to find out that when I arrived the competition was cancelled due to flooding. The staff was amazing and did everything they could possibly do to make my mom and I comfortable. Unfortunately, I don't recall all the names but Matthew at the front desk on the morning of checkout was very helpful.They were so compassionate and made no fuss when I had to cancel my second night. The room was spacious, clean, quiet and impeccable. The breakfast in the morning was great with a wide selection of both hot and cold. The hotel is in a beautiful area with plenty of good restaurants and shopping. I would definitely recommend this hotel and return in a heartbeat!!!!
3 out of 5
by A verified travelerfrom Chicago

Tiny bathroom. If a person weighs....

Posted Mar 26, 2015
Pros: Nothing
Cons: All that I mentioned above.
Location: I have no idea. And I don't care.
If a person weighs more than 120 pounds they will not fit in the bathroom. It is the smallest I have ever seen in 50 years of traveling around the world. The toilet paper is like desert sand. The "king bed" is a SMALL KING. It is shoved up to the outside wall and AC/Heating box with almost no space to getr into the bed. The breakfast is okay, but hot food is cold. Not easy to find a place to sit as the seating is spread out through the lobby area. For the price, not a good buy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay.

Posted Mar 17, 2015
The room was clean and comfortable. The staff was extremely friendly and accommodating. The equipment in the gym was exceptional. I would definitely stay here again.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom u

Ok

Posted Mar 12, 2015
Was given the wrong room, the ac/heater motor went bad, no spare room; offer to transfer to another hotel but staying locally did not make sense to change hotel at 12:30 am. The manage staff was suppose to call but I have not receive a call yet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cutler Bay, Florida

Posted Mar 4, 2015
Great experience! Nice People, excellent breakfast. Good location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville

Posted Mar 3, 2015
Second stay here in one month. Both times were a good experience. Great price for the type of room!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Nice convenient hotel . The staff was very accommodating . Enjoyed my stay.
1 out of 5
by A verified travelerfrom cincinnati, oh

Posted Feb 20, 2015
no customer service. Staff needs to have flexibility to work with customers.
2 out of 5
by A verified traveler

Clean Hotel, bad Breakfast, No coffee during day

Posted Feb 16, 2015
Pros: Nothing
Cons: Room lay out, Breakfast food quality.
Breakfast had poor quality cooked bacon, gravy, eggs, etc. Room layout was not conducive to one person getting ready and the other trying to sleep. Lobby area was cramped especially at breakfast time.