Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to 4th Street Live

Posted Oct 20, 2014
This is the second time I've stayed at the hotel. The staff is wonderful and the facilities are very clean. My only issue this time was I asked for a non-smoking room but the room I had, had a slight odor like stale smoke.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice hotel, but disappointed about the room...

Posted Oct 14, 2014
The hotel is beautiful and very nice. The staff is extremely nice and helpful from check in to check out. However, I was disappointed about the room we got. In ordering online, we booked a room with a king bed. When we got to the room we discovered two twin beds. When we called down to the hotel desk they told us we were not guaranteed the king bed and they had no others available. Our thing is that if you have no rooms available the way we order online, then why have them online to reserve? We would have booked a different hotel if we had known we wouldn't get the room we wanted. This was a night we were able to get away and relax and instead we had to deal with two beds instead of one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
overall good, room was not ready when we go there, a credit was given to our room .room was clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel and Location

Posted Sep 2, 2014
Pros: Clean
Location: Mint Julep Bourbon Trail Tour is nice
Nice hotel centrally located on 4th street , Close to attractions and night life. Nice restaurants on 4th and Main
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location.

Posted Sep 1, 2014
Location was very convenient to downtown restaurants and clubs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the location

Posted Aug 12, 2014
Cons: More bed pillows
Location: Loved 4th street
Staff was very helpful, friendly and the hotel was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Miley concert

Posted Aug 11, 2014
I booked a room for the Hyatt since it was close enough to walk to the Yum Center. It was super close not only to the Yum Center but also to fourth st. Live and other surrounding resaurants. The hotel room was nice and the beds were actually comfortable! We had an awesome stay. The only thing mildly concerning was that the shower sucked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Nice Hotel close to 4th Street Live!

Posted Aug 5, 2014
Pleasant stay. Great location. Literally 2min walk to 4th Street Live where all the action is in the city. The Howl at the Moon goes off with the duelling pianos and band. Otherwise, a quiet and friendly town, gotta visit Bardstown and do the Mint Julep Bourbon tour! Would definitely visit again. Ps. Don't plan to do your washing in this town, they have no laundromats ANYWHERE...
2 out of 5
by A verified traveler

Great location but unhappy about the room

Posted Jul 29, 2014
Great location to be next to 4th street love bars however the iPod/music dock did not work and facilities never brought a new one. Also we had four people and the shower was backing up . Don't get me wrong the inside of the hotel is very nice just upset about the little things
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Kentucky

Nice hotel close to Fourth Street live.

Posted Jul 13, 2014
Pros: Very convenient within walking distance of everything
Cons: Parking, shouldn't have to pay to park and stay at the hotel.
Location: Very close to the Fourth Street live, where restaurants, clubs and live entertainment was happening, walking distance to any type of food you desire.
Very nice!!! Would definitely stay there again! Only stayed for one night but would have enjoyed staying more.