Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Nice Location, close to a lot of stuff!

Posted Jul 7, 2014
Pros: Location
Cons: Can't think of any thing off hand
Location: Location is nice. Just about every kind of food to eat in walking distance, makes it nice. You don't have to drive to get something to eat!
We had a very enjoyable experience at this location.
5 out of 5
Recommended
for Everyone
by t from Jeffersonville Indiana

Pet friendly

Posted Jun 10, 2014
I was so happy they had a awesome pet friendly hotel they treated my dog so good
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Outstanding staff

Posted May 25, 2014
Pros: Pet friendly. Location. Staff.
Cons: It can use a remodel but overall very nice for the price.
Location: Very close to Downtown Louisville.
Even thought it was not the newest, fanciest hotel, room was properly clean. Everyone at the staff was great with us and our dog.
4 out of 5
Recommended
for Everyone
by Cornelius Fam from Tompkinsville, KY

Nice room

Posted May 25, 2014
Nice room but small. Thought since the hotel was so close to the beautiful river we would have some kind of a view but the hotel is turned the opposite direction. Hotel staff was excellent. Location is easy to get to and good food in walking distance.
3 out of 5
by A verified traveler

convenient, nice room - poor attention to detail

Posted May 21, 2014
This hotel is convenient with a nice view. But three issues proved to disappoint: 1) my scheduled wake up call did not happen; 2) the shuttle to "downtown" didn't go to my location even though my destination discussed the evening before and I was not informed until I arrived for the shuttle - they called a cab but still, it was unnerving to change last minute; and 3) my room service meal was delivered without silverware/napkin so the food was cold by the time I could eat it. I know this sounds cranky but these are easy things that any hotel of this caliber should get right. Particularly the wake-up call.
3 out of 5
Recommended
for Everyone
by friendly staff from T

Nice but a little outdated in room area.

Posted May 20, 2014
Hotel staff was excellent and free van shuttle to downtown was perfect. Would only recommend the rooms get updated were a little outdated.
4 out of 5
Recommended
for Everyone
by Samuel from cool ridge wv

Close to Louisville

Posted May 18, 2014
Really nice hotel close to Louisville everything was great except the grouchy waitress for breakfast
5 out of 5
Recommended
for Everyone
by Emily from indiana

Nice stay.

Posted Mar 30, 2014
Stayed 1 night to attend a concert in Louisville. Didn't realize this hotel was across the river I. Indiana. But was pleasantly surprised that they had a great shuttle service to the concert. Made the trip smooth and easy.
4 out of 5
Recommended
for Everyone
by David from Ohio

Nice hotel,good location

Posted Mar 25, 2014
Location: Location was great. Restraunts near by and short drive to downtown Louisville.
Very nice hotel located on the river. Hotel site indicated the room I selected had a view of river and city. However my room no view. I was very very dissapointed because that was the reason I selected this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

the elevators

Posted Mar 24, 2014
our only problem was that our room was next to elevators and it was very noisy and when in bed you actually vibrated...we asked to change rooms and the next day they accommodated us but the beds were not as comfortable...