Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.5 Room cleanliness
4.0 Service & staff
3.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Service improvements needed

Posted May 18, 2009 on Hotels.com
The Campanile Tarbes is on the highway which takes one to Lourdes. It wasn't easy to find but fortunately a local driver escorted me when I asked at a stoplight for help. The only problem I had was the lack of air-conditioning. This was one of those Spring nights where the weather was transitioning. My best efforts to cool off the room went unrewarded. When I brought this to the attention of the manager, she said she'd address it. She sent over one of her staff with a portable heater! I wanted A/C, not more heat! So I ended up just opening a window. Dinner in the dining room was great and a good value. The only other complaint I would have (and this was true at another Campanile Hotel at which I stayed), is that the chambermaids came to the room much too early. Before even knocking, they put their keys in the lock and opened up before I had a chance to say anything. I was hardly ready to depart and my desire to sleep in was obviously thwarted. Having "Do Not Disturb" signs readily available would be a good thing.
4 out of 5
by A verified traveler from Shrewsbury

Clean and Comfortable

Posted Oct 11, 2008 on Hotels.com
This hotel is typical of the campanile chain and is cheerful and clean. Standard of food was above average and an ideal base for visiting the pyrenees.