Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Andrew & Jhing from Scotland
NEAR TO MARY,QUEEN OF PEACEPosted Jan 20, 2014
Pros: proximity to Grotto and good access to town centre shops.Short walk to food outlets in Winter season,quick access to rooms from ground floor .....
Cons: Maybe one or two simple easy chairs in room.Simple folding campchairs would be suitable
Location: Liturgy obvious but also excellent location for trips to countryside,mountains,brilliant castle museum,trips to Cauterets,Bayonne and Toulouse
VERY convenient for pilgrims being near to grotto so good for serious pilgrims and newcomers also and for the disabled.Although visit during winter season,january third week,all basic needs for pilgrim available in the Chapel grotto complex and special opportunity for pilgrims and tourists to worship in a more personalised intimate fashion because of decreased population.Lack of cafes and restaurants in grotto hotel area not an obstacle for pilgrims with,for example,Medjugorje associations.Perhaps more referrence to the apparitions of Medjugorje and the existing seers would be an incentive for more pigrims to Lourdes especially in the Winter months.Staff very helpful,breakfast especially good because open for a longer period of time than other hotels.Good censorship of tv programmes though would be good to encourage the opportunity to do without it altogether in the light of the inspiration and guidance coming from The Gospa in Bosnia. Peace peace peace peace peace peace.Keep up the good work and Merci Bien!
Recommendedby Jane Walker-Byrne from Arklow
Posted Jan 16, 2014 on Hotels.com
Excellent customer service. Staff were very helpful.Great buffet breakfast
for Everyoneby A verified traveler
good stayPosted Aug 28, 2013
Pros: extremely helpful staff
Cons: facilities within the room
Location: lots of lourdes stuff - tat shops, RC masses
extremely helpful staff but a bit basic in the facilities within the room
Jan 1, 2014
Dear Guest, thanks for sharing your experience and I will congratulate my staff for its professionalism. According to this Hotel economic class the amenities are the ones that our guest can expect. Toilet amenities, towels (every day change), flat screen tv (60 international channels), free wireless access. We also clean the room every day. Hope this information will complete your review for other travellers. I wish to welcome you very soon. Best regards.
for Everyoneby Marie from Pisa Italy
Great hotel.Posted Aug 22, 2013
Pros: I mostly liked their comfortable beds, cleanliness of the room, convenient location and value.
Cons: A better parking lot!!
Location: The grotto, castle, shopping and variety of restaurants nearby.
This hotel exceeded my expectations and was a fantastic value. The room was very clean. Beds were extremely comfortable and it was within walking distance to the grotto, castle, shopping, restaurants and surrounding areas. The staff was friendly and very helpful. The only draw backs was their small sign for the hotel (making it difficult to find) and underground parking lot. Their parking lot was like a pin ball game. The poorly placed poles caused damage to my car. Aside from their parking lot, I would highly recommend this hotel!!
Jan 1, 2014
Dear Guest We thank you for your warm feed back. Your expectation about the good signal outside the hotel has been resolved. During your stay the signboard has been repaired, it's working now. Concerning the car park, the entrance is little bit small but we could offer another park near the hotel. We hope this advice will be useful for readers. We will be glad to welcome you at any time. Best regards. Francois.
Recommendedby maria from toronto,ontario
amazing stay in LourdesPosted Jun 16, 2013 on Hotels.com
it was comfortable and convenient
Recommendedby A verified traveler
Posted May 24, 2013 on Hotels.com
front desk very helpful, overall condition could have been better. I am aware it is an older building, but it had some moldy smell to it.
for Personal Eventby Tetemay from Excellent,convenient
Close to pilgrimage sightPosted May 21, 2013 on Hotels.com
Recommendedby A verified traveler
Avery nice experence in LourdesPosted Aug 3, 2012 on Hotels.com
I would recommened the hotel conntinetial to my family and friends it was so good thank youi
for Familiesby A verified traveler
Posted May 5, 2012 on Hotels.com
by A verified traveler from Leamington Spa
Not impressedPosted Aug 6, 2007
Impressive lobby but get upstairs beyond the red carpet and the rooms are tiny, cramped and very dated. On the good side, they were clean but room was bearly able to fit double bed in and looked out over plumbing and heating installation.