Lunch and dinner served, international cuisine
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Reviews of Hotel Florida

3 out of 5
Hotel Florida
3 Rue Carrières Peyramale, Lourdes, Hautes-Pyrenees

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Bruce, winnipeg canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room was dated but beds were very comfortable. Had one of the best sleeps of my trip here! Staff was very nice. Nice restaurant in hotel. Parking lot was a little far so don't forget anything in your car or you'll have a bit of a walk. Hotel was nice and close to all the attactions in Lourdes so walking was easy

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ron, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Looked after well by staff. No hesitation in recommending

2/10 Terrible

christine, Doncaster South Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
We were shocked when we saw the hotel and found the lobby filled to capacity with a busload of travellers. We were expected but only as one room rather than 2. The room which we were allocated was dirty, walls marked and the cupboard in the bedroom was in a delapadated state with the paint peeling. We were ready to leave because we could not stop there. The air conditioning was not working and it was very hot weather. We insisted on a room change and were given another room which was acceptable. Food - although there was a restaurant you could only have a meal if you presented yourself between 7p.m and 7.30p.m and you did not have much choice otherwise you went hungry. Car Parking was some distance away on waste land. This hotel is really for coach parties and anyone else is not really catered for. There are many nice hotels in Lourdes which are rally three star and this one is a hotel expedia should back away from. Rather than stay in this hotel we would sleep in the car.

10/10 Excellent

Manny, Jacksonville, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for great price
Very comfortable stay; very helpful, multi-lingual staff; very close to the Sanctuary, restaurants, department stores, and a grocery store.

10/10 Excellent

Benoit

Stayed 4 nights in Oct 2023

10/10 Excellent

Pavalakumaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 2 nights in Aug 2023

4/10 Poor

Luis Carlos

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Meu quarto estava sem manutenção nenhuma, até o teto com marcas de bolor, saímos de uma pandemia poderiam ter melhorado as condições do quarto. Atendimento funcionários simpáticos
Stayed 1 night in Aug 2022

8/10 Good

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant médiocre
Lourdes est une très belle ville, hôtel sympas. Restaurant très moyen plats préparés plus qu'à réchauffer.
Stayed 1 night in Oct 2019

10/10 Excellent

ODILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Suite à des travaux de rénovation dans cet établissement nous avons été re-dirigés vers l'hötel Acadia appartenant au même propriétaire et y avons rencontré des clients de l'hôtel Florida (depuis plusieurs années) Ces derniers nous ont fait des éloges sur l'hôtel Florida pouvant accueillir des personnes à mobilité réduite. Les notes que j'adresse sont le reflet de ce que nous ont décrit ces clients (personnel accueillant et professionnel, propreté de l'établissement etc). Hôtel à recommander.
Stayed 2 nights in Sep 2019

6/10 Okay

Giuseppe

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le menu est imposé il n'y a pas de possibilite de choisir .je precise quand même la qualité de ce qui nous a été servi c"est le seul point négatif
Stayed 1 night in Jun 2019

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien et bien placé, proche de la grotte
Stayed 1 night in Jun 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
All well, excep the lay out of the room. Practically no space to move
Stayed 2 nights in Sep 2017

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien ménage à revoir
Très bon séjour seul bémol le ménage dans les wc qui laisse à desiré. Très désagréable odeur d'urine

10/10 Excellent

Sobanyah, Genève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super hôtel tout est à proximité avec un super ascenseur des chambres parfaits. Je reviendrais sûrement l'année prochaine dans le même hôtel à refaire.

8/10 Good

Paola, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale molto gentile e disponibile. Camera grande e pulita. Silenzioso. Siamo stati solo una notte.

6/10 Okay

Lucile

Disliked: Cleanliness, room comfort
Personnel très accueillant, le gros bémol l'insalubrité de la salle de bain surtout des WC de nos jours il y a pas mal de produit pour détartrer malheureusement, ils ne sont pas utilisés dans cet hôtel c'est dommage!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lo consiglio a tutti.
meraviglioso - persone squisite - menù ottimo - pulizia 10 e lode - hotel ottimo.

8/10 Good

Michel, Strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil...
Un accueil chaleureux et convivial. Une chambre très correcte et confortable. Le seul petit bémol serait la sdb...je ne sais pas comment font les architectes pour caser un lavabo, un WC et une douche dans moins de deux m2! Mais bon pour une nuit cela peut aller si on mesure moins de deux mètres...Nous n'avons pas pris le petit-déjeuner.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sebastien, midi pyrenée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel sympa
Bonjour, j'ai passer une nuit dans cet hôtel le personnel est sympa la literie est très confortable, les chambre était propres mais aurait peut être besoin de quelque cout de peintures (bas de porte sdb, plafond). L’hôtel propose un parking ou un garage(il faut laisser les clefs du véhicule a la réception) par contre je vous conseille de bien garder le ticket de carte bleu surtout si vous avez reserver par internet en effet il m'a était reprocher de pas avoir payer alors que j'avait payer la veille car l'hotel avait perdu le ticket de CB. Par contre je n'ai pas tester le restaurant je peut juste vous dire que il s'agit d'un menu unique a 14 euros.

8/10 Good

Adrien, Tarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accueil
Personnel très attentionné. Très bon rapport qualité/prix

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour Très satisfait de notre nuit passée dans cette hôtel le Florida REPAS. PETIT DÉJEUNER.et le personnel tous est parfait. Merci de votre accueil

8/10 Good

Aberton, Laon

Liked: Cleanliness, staff & service, room comfort
Très bon emplacement
Bruyant musique jusqu'à 1h matin, pas de clim, problème ascenseur,, sinon prix très correct, personnel aimable

4/10 Poor

Thomas, Toulouse

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
3 étoiles ? !
Petit déjeuner facturé 7€ juste horrible, chambres petites, douche non nettoyée... Même si l'entrée paraît propre et le personnel accueillant, on est bien loin d'une prestation attendu pour ce genre d'hôtel ! Ajouté a ça : les interrupteurs et le téléphone se trouve sur la tête de lit au niveau des oreillers donc la lumière s'allume par mégarde en pleine nuit et les moins chanceux (dont je fais partie) se prendront le téléphone sur la figure !

8/10 Good

Rodrigue, Dieppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé Bon accueil. Garage
Il reste un effort à faire pour la qualité des repas et la cuisine.. Nouveau challenge !!!!

10/10 Excellent

Margarita, Berga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situación
Excelente en todos los aspectos, a pocos metros del recinto del Santuario y en mi caso comodidad al disponer de parking. Satisfación en la estancia y lo recomiendo . Trato muy agradable de todo el personal.

2/10 Terrible

Claudio, Alessandria, Italia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niente di eccezionale
Vecchiotto, discretamente pulito, servizio scarso, cucina pessima, si ha la netta sensazione che non gli interessi farsi una clientela, tanto verranno ugualmente