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Mercure Lourdes Imperial
4.0 star property

Upscale Victorian hotel, walk to Basilica of the Immaculate Conception

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mercure Lourdes Imperial

Photo gallery for Mercure Lourdes Imperial

Standard Double Room, 1 Double Bed | View from property
Property amenity
Premium bedding, minibar, in-room safe, desk
Property amenity
Designer toiletries, hair dryer, towels

Overview of Mercure Lourdes Imperial

Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
  • Popular LocationBasilica of the Immaculate Conception8 min walk
  • Popular LocationBasilica of Our Lady of the Rosary8 min walk
  • Popular LocationMassabielle Grotto9 min walk
  • AirportPau (PUF-Pau - Pyrenees)50 min drive
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Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, minibar, in-room safe, desk

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

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$114 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Lourdes

Located in Lourdes, Mercure Lourdes Imperial is in the city center and on a river. Basilica of Our Lady of the Rosary and Château Fort de Lourdes are local landmarks, and some of the area's attractions include Lourdes Wax Museum and Parc Animalier des Pyrenees. Dungeon of Eagles and Massey Garden are also worth visiting.
Visit our Lourdes travel guideOpens in a new window

What's nearby

  • Basilica of St. Pius X - 6 min walk
  • Basilica of the Immaculate Conception - 8 min walk
  • Basilica of Our Lady of the Rosary - 8 min walk
  • Lourdes Covered Market - 8 min walk
  • Massabielle Grotto - 9 min walk

Getting around

  • Lourdes Station - 15 min walk
  • Pau (PUF-Pau - Pyrenees) - 56 min drive

Restaurants

  • Cafe Jeanne d'Arc - 1 min walk
  • Café au Roi Albert - 1 min walk
  • Asian Delices - 4 min walk
  • Café des Brancardiers - 3 min walk
  • Casa Italia - 5 min walk

About this property

Mercure Lourdes Imperial

Upscale hotel by the river
Mercure Lourdes Imperial is located close to Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception, and provides a terrace, shopping on site, and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, kids' meals, and international cuisine. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Local cuisine breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A computer station, luggage storage, and a porter/bellhop
  • Smoke-free premises, 1 meeting room, and free newspapers
Room features
All 88 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 37-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM–10:00 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Le Perchoir

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1950
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 15 and February 1.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 15.00 per person
  • Self parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is Mercure Lourdes Imperial pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Mercure Lourdes Imperial?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Mercure Lourdes Imperial on May 7, 2024 start from $108.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Lourdes Imperial?

Self parking is available for EUR 15.00 per day.

What time is check-in at Mercure Lourdes Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Lourdes Imperial?

Check-out is at noon.

Where is Mercure Lourdes Imperial located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Lourdes Wax Museum, Basilica of the Immaculate Conception, and Basilica of Our Lady of the Rosary. Massabielle Grotto and Porte St-Joseph are also within 10 minutes. Lourdes Station is 15 minutes by foot.

Mercure Lourdes Imperial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 61 out of 178 reviews" "
Rating 8 - Good. 68 out of 178 reviews" "
Rating 6 - Okay. 29 out of 178 reviews" "
Rating 4 - Poor. 12 out of 178 reviews" "
Rating 2 - Terrible. 8 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Tan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023

4/10 Poor

Gustavo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Stayed 8 nights in Apr 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022

2/10 Terrible

Cecilia

Liked: Room comfort
Disliked: Staff & service
Terrible service and rooms!!!
I was able to book this hotel cheaply- 3 days for a little over 160 euros. We were given a tight, small and I hate dark colored carpets. It is a very good excuse for dirty carpets although this one was not dirty, I think. The view from our window was an unoccupied building that was dilapidated. The reception desk (male) cannot really understand english and of course cannot communicate effectively in English. I requested for something one time and he cannot accomodate at all. Nothing. One cannot get anywhere with that receptionist. The lady was effective, very good. The male is totally useless. I stayed in this hotel many years back and I was happy then, now I will never go back to that place. Also advised my friends to avoid this place. Looking for someplace else to stay for next visit.
Stayed 1 night in May 2022

10/10 Excellent

Bambang

Stayed 1 night in May 2022