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Reviews of Residence Le Soleil

2 out of 5
Residence Le Soleil
7 rue Louis pomes, Lourdes, Hautes-Pyrenees

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 414 reviews" "
Rating 8 - Good. 160 out of 414 reviews" "
Rating 6 - Okay. 59 out of 414 reviews" "
Rating 4 - Poor. 15 out of 414 reviews" "
Rating 2 - Terrible. 7 out of 414 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Barbata

Liked: Property conditions & facilities
We loved the property manager! She went out of her way to help us in anyway she could! She gets 5 stars!
Stayed 6 nights in Sep 2023

10/10 Excellent

Wachravelu

Traveled with family
Liked: Cleanliness, room comfort
Good
Stayed 2 nights in Feb 2023

10/10 Excellent

Janet

Stayed 2 nights in Dec 2022

6/10 Okay

FABICULANA

Stayed 6 nights in Aug 2022

4/10 Poor

Electron

Stayed 1 night in Jul 2022

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lady in charge was extra helpful. Great customer service
Stayed 3 nights in May 2022

10/10 Excellent

THURAIRASA

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Amenities
Stayed 2 nights in Mar 2020

8/10 Good

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very nice,very clean ,walkable.....near everywhere ,easy to go to The Grotte
Stayed 2 nights in Sep 2019

8/10 Good

PETER

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Lloyd Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort
Aircondition unit in the room was not in working order. Had to complain a few times for almost 4 days before the manager decided to move us to a new room.
Stayed 7 nights in Aug 2019

8/10 Good

Lloyd Patrick

Liked: Cleanliness, staff & service
Disliked: Room comfort
aircondition unit was not in working order. Have to complain few times for almost 4 days until the manager decided to move us to a new room.
Stayed 7 nights in Aug 2019

6/10 Okay

Mnmcc, Scotland

Traveled with partner
Liked: Staff & service
Location good close to Basilica. Bathroom good size with bath or shower. Air con was good. Toiletries good. Didn’t like the blankets on the bed a bit off putting and dirty. A nice clean quilt and cover would have been better.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Very basic hotel. Only stayed the night so was sufficient but was expecting more.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Thank you we enjoyed our stay. The jind really enjoyed the bunk beds
Stayed 2 nights in May 2019

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christophe was extremely helpful with organising taxies etc spoke good English. We bought some tee coffee etc for light breakfast in self catering appartment and had lovely lunches and dinners in Lourdes throughout our stay although a lot of places still shut until beginning if april. However this was more than made up for by the lack of crowds at all the pilgrimage attractions
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All good, stuff friendly and studio facilities ok Very pleased with my stay will be back again
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and hospitable. The property is a bit futher than we thought.
Stayed 2 nights in Dec 2018

8/10 Good

Louis, KUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fully equipped kitchen for self catering. Quiet area
Stayed 11 nights in Nov 2018

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Walkeble distance to la Sanctuary. Lots of souvenirs shops and restaurants near by. Friendly check in. Rooms are outdated.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The staff never at the front desk, the lobby was no light at night.
Stayed 1 night in Sep 2018

10/10 Excellent

Mp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent price, close to Sanctuary. Breakfast in nearby hotel, apparently owned by same owner of residence of soleil price is 7 euros is good.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
10-15 min walk to the Basilica. Hotel appeared very disorganized and not well maintained
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay for budget
It has kitchen, good condition to stay for budget traveler but need to walk extra 300 meters. If hotel give one liter of water in the room each day then could be rated better
Stayed 2 nights in May 2018

6/10 Okay

mj, london

Liked: Cleanliness, staff & service, room comfort
Good enough
Nice, clean hotel. Good value for money. The kitchenette helps with the budget on holiday. 10 mins walk to sanctuary. Staff will be there to help eventhough they are managing 2 hotels on low season.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and accommodating staff
Although the hotel is 1 km away, the distance was not very far from the Basilica. It was a good walk with all the shops surrounding the hotel. The hotel staff made it even more pleasant by giving us information about where to eat and what to do for the day.
Stayed 2 nights in Oct 2017

8/10 Good

Novice, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay..
we were very satisfied with our 3 night stay in this hotel.
Stayed 3 nights in Oct 2017

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Jananie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very clean friendly staff. we really enjoyed our stay in the residence.
Stayed 2 nights in Jun 2017

6/10 Okay

Laura , Los Angeles, CA

Liked: Cleanliness, staff & service
Basic Hotel
I stayed here for 2 nights in December which is their low season. Most of the area was closed and it really seemed like I was in a ghost town. The main reason for booking this hotel was price and availability. The room was very large and had a kitchen. I was able to cook breakfast after a quick trip to the local market! The hotel offered a basic continental breakfast for 7 euros and the wifi was strong. The front desk was helpful and friendly but not everyone spoke great English. Sometimes communication was difficult.
View of the church from the top of the castle!

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well located hotel close to all the sights and amenities. Safe parking

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
The receiptionist was extremely helpful. We travelled with 2 children and arrived the hotel early in the morning. The receptionist tried his best to give us a room before normal check in time.

6/10 Okay

Evangeline, Chessington

Disliked: Cleanliness, staff & service, property conditions & facilities
Residence Le Soleil
Ok place. Was not warned of mosquito infestations. My son had 3 big mosquito bites after our first night. Reception friendly. No daily housekeeping

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The air condition was barely working with our room temp at 23.9 degrees centigrade.

6/10 Okay

Verified traveler

10/10 Excellent

sugianto, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for money
Room was big and clean with kitchen, microwave etc. great for my family.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice, clean, quiet, good breakfast and friendly staff.

6/10 Okay

Alan, Switzerland

Liked: Cleanliness
Surprising value!
The modest price led me to expect very little but the special offer was probably because the season was just starting. The room was very clean, comfortable, quiet and the breakfast perfectly adequate. The concierge was very friendly and helpful. All together a pleasant surprise for 40 euros (for the room for two!) with breakfast at 8 euros and free parking. A budget hotel with plus points!

10/10 Excellent

Marie Fiorella, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and convenient
Pleasant stay at the hotel, exactly what we needed studio with a kitchenette. The plus is the free wifi. Staff very helpful

8/10 Good

Odile, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly and Well Prepared Staff
The staff was ready to provide us with helpful advice on how to get around and where to eat. The room was equipped with a kitchenette which was very useful for meal preparation because most of the restaurants were closed due to the low season. Most of the hotels and shops and restaurants are closed in Lourdes during the low season. So you have to bear this in mind if you visit during winter.Loca

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Decent hotel near the Grotto
The hotel is about a twenty minute walk from the train station. and like 5-10 minutes from the Grotto depending on how fast you walk.. The hotel feels like an older hotel, and doesn't have a real new feeling to it. The staff was helpful getting me checked in, a map of the area with a few restaurants marked that were open since it was the off-season and many were closed, and helped me figure out a few things about my room. The rooms are designed for families. There is a small side room with bunks for children, and then a main room with a standard and twin bed. Plenty big enough for me as a single person. It also comes with a kitchnette, and you can rent cooking supplies (like utensils) from the front office. Everyday the cleaning person changed out my towels, and every two days did a decent cleaning of the room. The beds were okay, although not super comfy. Overall happy with my stay and would recommend it to families wanting a place to stay.

6/10 Okay

Abimbola L.

Decent but basic accommodation
Decent basic/budget accommodation. Nothing spectacular and not my usual standard but was adequate for my 3night pilgrimage to the Sanctuary.

10/10 Excellent

PETER, Reading

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
Difficult to find fault! Staff, including proprietor, friendly and helpful. Everything working. Whole place newly refurbished following floods of 2013. Only minor problem was sleeping in the same room as a noisy fridge.

10/10 Excellent

WJ, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two of us had a room for 5. The price was very good for the size of the room, which had free parking, TV & kitchen facilities, so we saved money on meals. The hotel was a 10 minute walk from the Grotto. No restaurant, but we went to Hotel Angelic (believed sister hotel), 8 minutes walk away, where the 3 course buffet was always excellent, eat as much as you can, plus a voucher from Residence Le Soleil to get a flagon of wine free. Free wi-fi in the lobby, without password, so not totally secure. We walked to all the sites (I am 60 years old). A bus from outside the grotto takes you to Pic du Jer cable car for 360 degree viewing. No hesitation to use Residence Le Soleil again.

6/10 Okay

Romeo, Boston, Ma.

Liked: Cleanliness, property conditions & facilities, room comfort
great.
Nice place to stay, comfortable, quite at night and you can definitely relax whenever you need it, Wifi is is good too. we'll choose this hotel again when we go back to lourdes, France, I recommend this place to everyone who travel to Lourdes and you won't regret

10/10 Excellent

Tim, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Value in Lourdes
Super accommodations, excellent helpful staff! Free parking and good breakfast. Easy walk to the shrine.