Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Tolles Preis-Leistungsverhältnis!

Posted Jul 20, 2015
Pros: Sojamilch beim Frühstück!
Cons: Nein.
Location: Zentral.
Schönes Ambiente, freundliche Mitarbeiter, komfortable Zimmer, gutes Frühstück, 24h-Rezeption.
4 out of 5
Recommended
for Everyone
by A verified traveler from Danmark

Dejligt hotel i rolige omgivelser.

Posted May 7, 2015
Pros: Beliggenheden
Location: Zoo
Super mellem klasse hotel - med gode parkeringfaciliteter. Dog ca 2,5 km til selve centrum af byen. Hotel ligger lidt afsides nærmest i en lille park. Dog et super skønt sted med ca 1 km til fx dagligvare butikker.
4 out of 5
Recommended
for Everyone
by A verified traveler from marbella

Hotel con buena conexión

Posted Apr 25, 2015
Pros: Desayuno
Cons: Limpieza
Location: Buena
Agradable y positiva servicial, restaurante la carta un poco corta
4 out of 5
Recommended
for Business Travelers
by Werner from Kaiserslautern

Gutes Hotel mit gutem Service

Posted Apr 13, 2015 on Hotels
Sehr sauberes Hotel mit guter Küche. Empfehlenswert
4 out of 5
Recommended
for Business Travelers
by GIANPIERO from Milano

Secondo le aspettative

Posted Mar 26, 2015 on Hotels
Sono stato a Dusseldorf per il Prowein, non trovando alberghi in città sono andato a Krefeld. L'albergo va benissimo per un soggiorno di business ed è relativamente comodo anche per recarsi in fiera
4 out of 5
Recommended
for Everyone
by A verified traveler from Bingen

Empfehlenswertes Hotel für Business und Wochenende

Posted Mar 23, 2015
Schön gelegen in einem kleinen Park an einer Haupteinfallstrasse nach Krefeld mit altem Baumbestand. Etwas in die Jahre gekommenes "Hochhaus" aus den 70ern (?), aber renoviert, schöne Bar, gutes Frühstück. Zimmer leicht abgenutzt (Tapete lockert sich überall), aber freundlich und hell, Kaffee und Tee auf dem Zimmer.
4 out of 5
Recommended
for Couples
by Christina from Weilburg

Schöner Aufenthalt mit kleinen Mängeln

Posted Mar 8, 2015 on Hotels
Der Service war insgesamt gut und das Personal äußerst freundlich und zuvorkommend. Leider sagte uns das eher gehobene Essen im Restaurant nicht zu. In der ruhigen Umgebung ist es zudem an einem Wochenende kaum möglich, spontan einen Tisch zu bekommen, weshalb wir es uns dann bei "Roomservice" auf dem Zimmer gemütlich gemacht haben (wird aber leider alles extra berechnet).
Comment from Hotel Management
May 5, 2015 by Andre, Hotel Management
Sehr geehrte Christina, vielen Dank, dass Sie sich nach Ihrem Aufenthalt im Mercure Parkhotel Krefelder Hof die Zeit genommen haben, uns zu schreiben. Ich bedauere zutiefst, dass unsere Speisekarte Ihren Erwartungen nicht in allen Bereichen entsprochen hat. Leider kann ich Ihre Anmerkung bezüglich Extrakosten bei unserem Roomservice nicht ganz nach vollziehen, da wir keine gesonderte Roomservicecharge berechnen und die Preise die Gleichen sind wie auf unserer normalen Karte. Kommen Sie bei Ihrem nächsten Aufenthalt gerne auf uns zu, falls wir Ihren Geschmack mit unserer neuen Karte nicht getroffen haben. Unser Küchenchef Bernd Müller wird Ihnen dann eine Speise nach Ihren Wünschen kreieren. Vielen Dank für Ihre Unterstützung bei der weiteren Verbesserung unserer Dienstleistung. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen aus Krefeld Ihr André Obiglo Stellvertretender Hoteldirektor Mercure Parkhotel Krefelder Hof
5 out of 5
Recommended
for Families
by A verified traveler

Very nice hotel

Posted Feb 27, 2015 on Hotels
It is a very nice hotel. My room was big enough for me, for two people a little cramped. The shower stall is a little small and the drainage in the sink did not work well. What Instead of having liquid soap/shampoo dispenser by the sink and in the shower, in addition to a piece of soap and two tubes of extra conditioning shampoo and shower gel, however NO body lotion. There was confusion that my rate had included breakfast. I had NOT paid for breakfast when I booked and paid for the accommodation. It got confusing, when I DID have breakfast and then once or twice had to pay. I paid the waitress in cash, she never gave me a receipt and did nOT return to give me the 2 Euro change. It was my fault, I should have gone after her and request a receipt. She considered the 2 Euros a tip, I assume.
Comment from Hotel Management
May 5, 2015 by Andre, Hotel Management
Dear Mercure Guest, Thank you for taking the time at the check out to tell us about your experience at the Mercure Parkhotel Krefelder Hof. I am sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. I apologize for your experience during the breakfast. Please rest assured that normally every guest a receipt and his change gets. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Obiglo Assitant General Manager Mercure Parkhotel Krefelder Hof
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Krefeld hotel

Posted Feb 19, 2015 on Hotels
Mercure's are almost always nice, this one is no exception. Rooms are typical European - small. But bed is above average for Europe, nice TV and minibar, washroom was nice. The neighborhood is great... setback from the road a bit, but a Kaisers grocery store an easy walk away, great to get snacks etc. Internet on lobby computer is slow and printer was sketchy... did not try the in-room wifi. If visiting in the summer you can ask for a room with air conditioning.
Comment from Hotel Management
May 5, 2015 by Andre, Hotel Management
Dear Mercure Guest, We very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback. I will share your positive judging with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Obiglo Assitant General Manager Mercure Parkhotel Krefelder Hof
5 out of 5
Recommended
for Business Travelers
by A verified traveler

I could recommend this hotel.

Posted Jan 19, 2015 on Hotels
This hotel is clean and comportable. And internet speed is also good.
Comment from Hotel Management
May 5, 2015 by Andre, Hotel Management
Dear Mercure Guest, We very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback. I will share your positive judging with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Obiglo Assitant General Manager Mercure Parkhotel Krefelder Hof