Terrace/patio

Reviews of Upstalsboom Parkhotel

4 out of 5
Upstalsboom Parkhotel
Friedrich-Ebert-Str. 73-75, Emden, NI

Reviews

8.4

Very Good

Rating 10 - Excellent. 68 out of 199 reviews" "
Rating 8 - Good. 101 out of 199 reviews" "
Rating 6 - Okay. 22 out of 199 reviews" "
Rating 4 - Poor. 7 out of 199 reviews" "
Rating 2 - Terrible. 1 out of 199 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class
Great stay! Clean, comfortable and friendly
Stayed 3 nights in Oct 2020
Response from Katrin on Nov 10, 2020
Thank you for your great rating. We wish you all the best and stay healthy. Upstalsboom Parkhotel

10/10 Excellent

Andrew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay in Upstalsboom Parkhotel
Great stay, booked at last minute due to work. Spacious room, friendly staff, nice sauna, and vouchers available to use a local gym (short drive away). Great food in the restaurant.
Stayed 16 nights in Oct 2019
Response from Ineke Pfeiffer on Nov 19, 2019
Thank you very much, Andrew, for your positive feedback. We appreciate this very much! Hopefully, see you soon again at Upstalsboom Parkhotel. We're looking forward to it. Best regards Ineke Pfeiffer reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Wonderful decor and nice room. The staff is friendly and helpful. I love the town, so fun to people watch and explore.
Stayed 1 night in Jun 2019
Response from Brigitte Lammers on Jul 2, 2019
Thank you very much for your friendly feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice cosy place to stay. Clean rooms and very helpful staff.
Stayed 5 nights in Feb 2019
Response from Upstalsboom Parkhotel on Mar 6, 2019
thank you very much for your review. Have a nice time. Best regards Brigitte Lammers Upstalsboom Parkhotel

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Katrin on Feb 19, 2019
Thank you very much for your positive feedback, we were very happy and hope to see you soon in our house with kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Brigitte Lammers on Dec 11, 2018
Thank you for welcoming us to our house. Your feedback is very important to us.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, impeccable cleanliness.
Friendly staff, impeccable cleanliness. About a 7 minute walk from the downtown. Onsite restaurant was quite good. In the future, I might stay in the downtown for a little more liveliness. Very quiet area. In-room WiFi was a little slow.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upstalsboom
This hotel was fantastic.
Response from Ineke Pfeiffer on Apr 28, 2018
Dear Michael, Thank you very much for your feedback. Have a nice weekend and hopefully see you next time! Best regards, Ineke

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good
Nice stay, generally a very good hotel
Stayed 1 night in Dec 2017
Response from Ineke Pfeiffer on Jan 6, 2018
Dear guest, thank you very much for your feedback. We appreciate your evaluation. Hopefully, see you again in Emden! Best regards, Ineke Pfeiffer reception

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Jonathon, thank you very much for your feedback. We are happy to hear that you had a pleasant stay at our hotel. Hopefully, we'll see you again at Upstalsboom Parkhotel Emden! Best regards, Ineke Pfeiffer reception

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fix the elevators!
One of the 2 little elevators was not functioning. This meant I had to hump my luggage down 1/2 flight to stairs. Otherwise, very nice hotel.
Response from Ineke Pfeiffer on Jul 18, 2017
Dear guest, thank you very much for your message. We are very sorry that the elevator was not working during your stay. In the meantime, the elevator has been fixed, so that our guests don't have to hump their luggage over the stairs. We hope to see you again at our hotel in Emden! Best regards, Ineke Pfeiffer reception

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & clean hotel
Good. Hotel up to expectation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed we had made a reservation and had confirmation but when we arrived there was only 1 room for us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Nice
Always nice

6/10 Okay

Verified traveler

Liked: Cleanliness
Very nice
Very nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Nice breakfast and bedrooms

6/10 Okay

Peter

Disliked: Cleanliness, property conditions & facilities
Close to City Centre
A couple of improvements as follows that would better qualify this hotel as a 4 star establishment: Point 1 - The carpet in the room (#321) is very stained and needs to be replaced. Point 2 - We find it annoying that a table in the breakfast room can be 'reserved' especially when we then have to wait for a table to be cleaned and made ready.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. We thought the menu could have been a little more varied, and we don't remember seeing a wine list. One of your staff, Kleopatra was most helpful with information about our trip to Borkum, and made bookings and telephone calls on our behalf. If we come to Emden again we would definitely stay at your hotel.

8/10 Good

Franz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden
Stayed 2 nights in Feb 2024

8/10 Good

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und aufmerksames Personal. Gut eingerichtetes Zimmer mit sehr gutem Frühstücksbüffet.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel in guter Lage
Sehr schönes Hotel in guter Lage und schönem Barbereich. Das Frühstück ist sehr reichhaltig und das Personal war sehr freundlich und aufmerksam. Unser Zimmer war sehr geräumig, sauber, mit Wasserkocher und Minibar. Wir kommen gerne wieder
Stayed 2 nights in Dec 2023

10/10 Excellent

Svein-Birger

Stayed 3 nights in Dec 2023

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Restaurant, sehr liebes und zuvorkommendes Personal, die Zimmer sind sauber und komfortabel, etwas im die Jahre gekommen, aber immer noch sehr angenehm
Stayed 2 nights in Dec 2023

10/10 Excellent

Bernd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Begrüßung am Empfang war sehr freundlich. Die Zimmer sind sehr hübsch eingerichtet und auch ausreichend groß. Die Inneneinrichtung ist mehr als ausreichend und sehr gepflegt. Das gesamte Personal ist überaus freundlich, zuvorkommend und versucht wirklich, dem Gast jeden Wunsch zu erfüllen. Ausgezeichnet! Dafür möchten wir uns auch noch einmal herzlichst bedanken. Wir kommen bestimmt wieder!
Stayed 2 nights in Dec 2023

8/10 Good

Ralf

Traveled with partner
Liked: Cleanliness, staff & service
Das gebuchte Standard-Zimmer, war grundsätzlich ausreichend groß. Da sich das Hotel in einem Wohngebiet - und der Nähe einer Hauptstraße befindet, war die Aussicht aus dem Zimmer (wie erwartet) „einfach“ (Parkplatz). Das Zimmer war grundsätzlich ruhig - die anderen Gäste waren lediglich am Morgen wahrzunehmen. Die angebotenen Speisen - a la Carte - waren gut zubereitet. Das Personal war zuvorkommend und hilfreich. Das Preis-Leisungs-Verhältnis war insgesamt angemessen. Das Badezimmer ist - im Standard-Zimmer - relativ klein. Das Waschbecken ist deshalb in einer Raum-Ecke angebracht. Weil dort dann noch diverse andere Einrichtungsgegenstände angebracht sind - Kosmetikspiegel, Seifenspender, Steckdose und Föhn - ist die Nutzung des kleinen Waschbeckens zumindest „gewöhnungsbedürftig“… Positive hervorzuheben, ist der Sauna-Bereich. Dort existieren zwei Saunen; in einem externen Ruhe-Bereich, existieren vier Liegen und einige Sessel. Frischluft-Bereiche, sind ausreichend vorhanden. Für ein Wochenende, ist dieses Hotel durchaus akzeptabel.
Stayed 2 nights in Oct 2023

8/10 Good

Sabine

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Stayed 5 nights in Jul 2023

8/10 Good

Hildegard

Traveled with partner
Wir waren sehr zufrieden
Stayed 8 nights in Jul 2023

10/10 Excellent

Jörn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr guter Service! Immer wieder gern.
Stayed 2 nights in Jun 2023

4/10 Poor

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Ik zou dit hotel niet adviseren. Bed te slecht, Kraken (bij omdraaien)en eenzijdig doorgelegen matras. Restaurant serveerde doorgekookte groenten. Prijs hotel veel te hoog in relatie tot geboden kwaliteit.
Stayed 1 night in Jun 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Umfangreiches Frühstücksbüfett und gutes Preis/Leistungsverhältnis der Speisekarte.Sehr schöne u. geplegte Sauna im 5. OG. Angenehmer Ruhebereich sowohl auf der Dachterrasse als im Innenraum.
Stayed 3 nights in May 2023

6/10 Okay

Dirk

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel met fijn restaurant. Personeel is top. Schone kamer en heerlijke sauna met dakterras.
Stayed 1 night in May 2023
Response from Upstalsboom Parkhotel on May 7, 2023
Bedankt voor uw goede beoordeling.We zijn er erg blij mee.Hartelijke groetenBrigitte

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
War gut.
Stayed 3 nights in Apr 2023
Response from Upstalsboom Parkhotel on May 7, 2023
Danke für Ihr Feedback.Herzliche GrüßeBrigitte

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matratzen waren sehr hart! Personal war überdurchschnittlich freundlich!
Stayed 2 nights in Apr 2023
Response from Parkhotel Upstalsboom on May 7, 2023
Vielen Dank für Ihre Bewertung.Leider haben wir keine unterschiedliche Härtegrade bei unseren Matratzen.Herzliche GrüßeIhr Team vom Parkhotel

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities
Ein gutes und empfehlenswertes Hotel in gute Lage, gutem Frühstück etc. Einzig die Austattung des Bades ist wegen fehlender Ablagen sehr spartanisch (keine Schränke, keine Regale, sehr enge Waschmöglichkeit, aber gute und geräumige Dusche!).
Stayed 2 nights in Feb 2023

6/10 Okay

Klaus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Freundliches Personal. Hotel in die Jahre gekommen. Im Zimmer zu wenig Steckdosen am Schreibtisch (belegt mit Fernseher und Leuchte) am Bett (belegt mit Leuchte). Frühstück Mini Gläser für Saft und Wasser so das man auf die Teegläser zurückgreifen muß. Capuccino kostet extra zu den Frühstückskosten und ist von der Qualität nicht besonders.
Stayed 2 nights in Jan 2023

10/10 Excellent

Dezhi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Frank

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Für Hundehalter sher geeignet, hundefreundliches Hotel
Stayed 1 night in Sep 2022

8/10 Good

daniel

Traveled with partner
Liked: Cleanliness, staff & service
Gutes Hotel mit vernünftig großen Zimmern und bequemen Betten. Das Frühstück war okay und die warmen Speisen richtig schön heiß. Es waren auch genügend Parkplätze vorhanden. Großer TV mit vielen Kanälen auch sehr wichtig für mich! Einziger Mangel war die nicht vorhandene Klimaanlage. Für ein vier Sterne-Hotel meiner Meinung nach ein No-Go! Bei einer Außentemperatur von 30 Grad braucht ein Hotel so etwas einfach unbedingt.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, Einrichtung sehr zutreffend und geschmackvoll, sind mit dem Fahrrad angereißt und haben nur positive Erinnerungen. Gerne immer wieder
Stayed 1 night in Aug 2022

10/10 Excellent

Benedikt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Städtereise
Danke für den tollen Service an der Rezeption. Hatte einen sehr schönen Aufenthalt.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzurlaub
Zu Fuß in die Stadt und zum Hafen. Gutes Frühstück. Nettes Personal. Für einen Kurzaufenthalt ideal.
Stayed 1 night in May 2022

6/10 Okay

Anke

Liked: Staff & service
Lala
Ein in die Jahre gekommenes etwas schmuddeliges lautes Hotel
Stayed 1 night in May 2022

10/10 Excellent

Kerstin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Mateusz

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Absolutnie nie polecam :(
Hotel w stylu stary PRL, na recepcji bardzo niemiłe niemry. Ogólnie jest masa lepszych miejsc do przenocowania niż ta rozpadówa.
Stayed 1 night in Mar 2022
Response from Cathrin de Groot on Apr 4, 2022
Dear Mr. Mateusz, Thank you for your feedback. We are very sorry that you had this experience with us. We hope to be able to fully meet your expectations on your next visit. Best regards, Your Upstalsboom Team