Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Budget Choice

Posted Sep 19, 2014
Felt safe, room was clean and comfortable, neighbors mostly appeared to be working in area. Quiet and affordable close to major freeways.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Over night stop.

Posted Aug 30, 2014
Great price. Easy access. Clean rooms with new TVs. Breakfast buffet was tasty. We'll be back the next time we're passing through.
Comment from Hotel Management
Sep 14, 2014 by ABVILubbock, Hotel Management
Hello Kyle & Linda, Thank you for choosing to stay with us. We appreciate your time in letting us know of your satisfaction on the services we provided you during your stay and for your kind words. Please know that your satisfaction matters dearly to our team and we will do our best to provide you consistent quality service you will surely enjoy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Aug 29, 2014
Stayed at this hotel for two nights and for the price it was a pleasant experience. Although the room needs an upgrade (the bed sheets and carpet were definitely worn) it was clean and comfortable. The hot water in the room did not get all the way hot but was hot enough. The breakfast was good. There was a good enough selection and more than what I have seen at other hotels for that price. I gave the hotel an overall OK rating due to the upgrades that need to be done but I would stay here again.
Comment from Hotel Management
Sep 15, 2014 by ABVILubbock, Hotel Management
Hello, We appreciate your candid comments about the room we have assigned to you, particularly the bed sheets and the carpet. I will request that these will be checked and addressed appropriately to avoid causing further discomfort. Thank you for making America’s Best Value Inn your choice of hotel. We certainly look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Great value

Posted Aug 25, 2014
Clean, spacious, well-maintained hotel property, lawn, pool and picnic area, and room. Not the most completely new or modern furnishings but everything was comfortable, neat, clean, and in working order. Every staff member was friendly and attentive, so my family and I were comfortable, happy, and at ease. Definitely worth more than we paid.
Comment from Hotel Management
Sep 14, 2014 by ABVILubbock, Hotel Management
Hello Miss Lisa, We are pleased to know that you find our services of good value. Thank you very much for choosing to stay with us and for your rewarding feedback for our team. It is our goal to achieve your complete satisfaction and we will remain committed in our goal for excellence for your consistent great experience. Your business is valuable to us.
2 out of 5
by A verified traveler from Austin, TX

Fairly clean, but beds small, old time air conditi

Posted Aug 24, 2014
Pros: It was clean.
Cons: Air conditioning, bigger beds, extra cot.
Would have been nice if we could have transferred reservation to Amarillo, took us until 1 am to get to Lubbock, messed up our whole body-time experience.
Comment from Hotel Management
Sep 15, 2014 by ABVILubbock, Hotel Management
Hello, It is sad that we failed to meet your complete satisfaction during your stay. Please know that your business is important to us and we strive to be able to provide all of our guests the best value services. Your feedback will be used as future reference as we continue to work closely to be able to provide excellent, value accommodation to all of our guests. Thank you for your business.
1 out of 5
by A verified traveler

D O N O T S T A Y H E R E

Posted Aug 22, 2014
Pros: the manager that attended us was nice.
Cons: everything could be improved.
This place is a dump. There were seedy people hanging out at the pool. The bathroom had at least 3 other people's hair in it. The breakfast is a joke. Do not stay here unless it's a last resort as it was for me.
Comment from Hotel Management
Sep 14, 2014 by ABVILubbock, Hotel Management
Hello, I am disheartened that you did not enjoy your stay with us as much as other guests did. Allow us to address your concerns appropriately, please provide us the date and the room number assigned to you during your stay. I will submit your concerns for evaluation and the details I request from you is significant for verification process. I hope to hear from you so we can then prove that our guests’ concerns do not go unnoticed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, TX

Always a good stay

Posted Aug 12, 2014
Pros: The worker make me feel at home.
I always have good stay when staying at this hotel, the man who check me in is always in a good mood and professional
3 out of 5
Recommended
for Everyone
by A verified traveler from Roswell, NM

Nice room for the price

Posted Aug 11, 2014
Pros: Friendly staff
Cons: Room was clean, but the carpets could use a good cleaning.
Location: The location was 5-10 minutes from the mall & most other attractions.
At this price, I did not expect much from this hotel but I was pleasantly surprised. The room was relatively clean (there were spots on the carpet & a cigarette burn in the comforter) but overall, the room was clean. The only issue I had with this hotel was on the night we arrived, there were several people hanging around outside their rooms. Having 2 young children, this made me a little nervous. But I must say, they were quiet & no one bothered us. The staff was very friendly & helpful during our stay. Breakfast only lasts until 9 so we missed it, but it sounded good from the menu that was posted in the lobby. This is a good hotel if you're looking for an inexpensive stay.
Comment from Hotel Management
Sep 15, 2014 by ABVILubbock, Hotel Management
Hello, Thank you for not hesitating to stay with us. We appreciate your candid comments and concerns during your stay. Your feedback is important to us and I will accelerate your comment about the cigarette burn in the comforter and the stains in the carpet. I am so sorry that you missed our breakfast, trust that this too, will be brought to the attention of our management so they can look into this matter. We value your business and we hope we could have a chance to make up for our draw backs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place... Pillows weren't comfy

Posted Aug 3, 2014
Everything ok except neighbors too roudy at night time...
Comment from Hotel Management
Aug 6, 2014 by ABVILubbock, Hotel Management
Thank you for finding the time to share about your stay. We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. We are very pleased to hear that you liked everything our hotel has to offer but we are terribly sorry about our pillows and our other guests during your visit. Please know that we take your comments seriously and that it is our goal to provide the best lodging experience to our valued guests like you. In line with this, we will be working diligently to implement improvements and ensure that a similar situation does not occur again on your next visit. We hope you will come back and see us again soon. We sincerely hope that we may be given a chance to change your perception of our hotel in the future. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from rv buyer

Good hotel. Unfortunately nothing near by.

Posted Jul 31, 2014
Good breakfast provided by hotel. Only problem nothing near by walking distance to eat. These hotels are occupied by construction workers. Husband wouldn't let me go swimming. Overall enjoyed my stay slept good, good a/c and great hot tub in the room. Oh yea towels were a bit hard.
Comment from Hotel Management
Aug 6, 2014 by ABVILubbock, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very happy that you liked our breakfast. We are sorry though about our other guests and that there was nothing near by walking distance to eat. On the whole, we are so glad that you enjoyed a good night's sleep, our air conditioning unit and hot tub. Your satisfaction is very important to us and we surely hope that you will come back next time so we can provide you an even more pleasant and more satisfying experience. We hope to see you soon!