Ratings based on 141 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified travelerfrom Lubbock TX
Will not be staying here again..Posted Feb 23, 2015
I booked a room with ONE QUEEN bed since it was me and my husband staying. I was given a room with two full size beds. The room was not clean, drip marks down the walls, two roaches found on the floor, a dirty bathroom sink, even found a dried up piece of shredded cheese in the sheets (just got in that night at 11pm and had not eaten in the bed so it wasn't us.) The halls smelled like a mix of pet urine and ashtrays. And the stairs and elevator are down the smoking hall way. (We were on the 3rd floor) I would not recommend this hotel to anyone who wants a clean room and clean bed to sleep on. But the hotel was cheap... So you get what you pay for.
for Everyoneby A verified travelerfrom Lubbock TX
great specialsPosted Feb 20, 2015
They have specials that are reasonable for the room and it is a great deal. The room is definitely worth it for the amount they charge.
for Everyoneby A verified travelerfrom Surprise AZ
Good value, Great staffPosted Jan 28, 2015
Pros: I have to comment on how friendly, professional, and courteous the front desk staff was. Customer service here is great.
Cons: Keep the elevator floors cleaner and vacuum behind the night stands.
Location: South Plains mall is close by and lots of places to eat are very close by.
Our first room was missing the shower curtain and the heater/ac unit had a broken grill. We were quickly moved into a new room that was much nicer. The bed was okay, nice television set.
for Everyoneby A verified traveler
EXCELLENT!!!Posted Jan 26, 2015
Very great room at a great price. Like how they have kitchens in each room.
by A verified traveler
Posted Jan 3, 2015
Decent hotel for the price. I'm glad I got a good deal, otherwise I would never stay here.
by A verified travelerfrom c
AVOID. Avoid AVOIDPosted Dec 17, 2014
Filthy room and towels. Cleaned room myself as no other hotel available
by A verified travelerfrom San Antonio, Tx
Average at BestPosted Dec 15, 2014
Was supposed to have queen size bed in room, was given a room with a double bed. there were boxes left in hallway overnight, hallway smelled of smoke and was dirty.
by A verified traveler
Posted Dec 7, 2014
Room was dirty asked for to be cleaned and never was
for Everyoneby A verified travelerfrom Lubbock
Posted Dec 5, 2014
The only thing I can say that needs to be fixed major is the air conditions the heaters done keep the rooms warm you have to use the stove to keep warm other than that great hotel
for Familiesby A verified traveler
Less than impressedPosted Nov 25, 2014 on Hotels.com
Our non-smoking room reaked of smoke. General maintenance of the rooms/property was poor.