Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by jennifer from Washington, DC, USA

convenient, quiet, and comfortable place

Posted May 23, 2012
Pros: personal touch
Cons: none
Location: convenient to the University, shopping and airport
It was a wonderful experience ! Receptionist was friendly and warm. I would go back anytime again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay for the price

Posted May 18, 2012
Pros: The staff was very friendly and helpful.
Cons: The breakfast was not so good.
The kitchen area was very dated and in need of upgrades. The dining area needs updates too. The complimentary breakfast was not the best.
4 out of 5
Recommended
by Alan

Nice Stay Overnight.

Posted May 7, 2012 on Hotels.com
Nice hotel near the University and convenient to major routs. Nice, clean rooms. Limited breakfast, but access to full kitchen for extended stays. Overall a great stay for a good price.
3 out of 5
Recommended
for Business Travelers
by James

Close to Texas Tech University

Posted Apr 30, 2012 on Hotels.com
Stay was comfortable. bath tub looked moldy.
2 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2012 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2012 on Hotels.com
5 out of 5
Recommended
by A verified traveler from Wichita, KS

Customer Service

Posted Mar 20, 2012 on Hotels.com
We could not have ask for a better person than Melissa at the front desk, she was very helpful. She recommended a good place for dinner, she printed maps with directions to places we need to go. We were in Texas for a funeral and Melissa helped ease our stressful trip. Thank you Melissa!
2 out of 5
by A verified traveler

Posted Jan 23, 2012 on Hotels.com
The room looks nothing like the pictures. It reeked of cigarette smoke in a "non-smoking" room.
5 out of 5
Recommended
by Susan from Oklahoma City, OK

Close to Covenant Hospital

Posted Nov 22, 2011
My daughter and I were traveling due to medical issues, so the close proximity of this hotel to the hospital was great. The staff were friendly and helpful giving us directions. The hotel was quiet. Room was nice. I would stay at this hotel again.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2011 on Hotels.com