Ratings based on 1,299 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Students
by A verified traveler from Houston TX

MY reservation through Expedia was not there.

Posted Jun 27, 2015
Pros: Nice big room, the morning breakfast were good. Our last day, made to order omelets were yummy. Plus they have a shuttle to Lubbock airport available
Cons: They keep their standards high...for the price I was glad to get a room there. ( that week a convention was going on)
Location: right off of Martha Sharp frwy so easy to get places in Lubbock. A large supermarket is down Quaker St so was able to get fresh food for dinner.
My reservation was not in their system when I checked in. The front desk took my expedia information and took care of everything. plus gave me a better rate. so I came out ahead. I have booked there before and everything was great. This time the pool was under maintenance, but that was very minor. The location is not far from Texas Tech, so good location for us. We stayed three nights so the suite extra room let us spread out a bit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lubbock TX

Nice hotel very close to Marsha Sharp freeway.

Posted Jun 24, 2015
Pros: It was pleasant, quiet and easy to access surrounding shops and hospitals.
Cons: Better natural light in the rooms. Fenced in parking lot, especially on the north end. Also, an entrance sign on the road would be nice.
Location: It is in a good central location for the hospitals, shops are near by, as well as Texas Tech. University. The easy access to Marsha Sharp freeway nice
Staff was pleasant and helpful. The room was clean. Check in and out was very efficient. I have stayed here before and would stay here again when in Lubbock.
3 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Visit to Texas Tech

Posted Jun 16, 2015
I was given a handicapped room without asking me or without any type of warning. Towels were old, frayed and tired looking. Room had a mini kitchen but no plates or cups etc
5 out of 5
Recommended
for Everyone
by A verified traveler from Mason, Texas

Nice hotel and location for graduation event.

Posted Jun 1, 2015
Pros: The hotel was clean, the staff friendly and very accommodating and supplied us with the items we forgot to bring.
Cons: The equipment in the workout area needs to be repaired or replaced. Two of the machines were not working.
Location: Close to Texas Tech and the United Supermarket Spirit Arena. Easy access to all of Lubbock from Marsha Sharpe Freeway and Loop 289.
My daughter and I were in Lubbock to attend my nephew's graduation which was held at the United Supermarket's Spirit Arena on the Texas Tech campus. The location, price and facilities were perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from hood county txp

Posted Jun 1, 2015
We always choose Hawthorne Suites. Great space, modern, and good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas, texas

Close to Texas Tech

Posted May 31, 2015
Room was second floor by making. Entrance - lights from outside filled room at night. Need bigger, heavier curtain to prevent this. Otherwise the room/hotel was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and relaxing

Posted May 29, 2015
The room and hotel were so well maintained and the staff were very prompt. When i go to my room it was very relaxing and clean plus the decor was beautiful so i had a pleasant stay. I cant wait to stay there again. I go out of town for school.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Very nice

Posted May 27, 2015
I went due to proximity near my surgery center. After surgery, the suite was everything and more that I needed for a peaceful recovery. The staff was wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted May 26, 2015
Pros: Clealiness
Cons: Three bar tickets instead of two.
Location: Food
Personnel were top notch. I stayed here two previuos times and enjoyed it very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Very nice hotel with friendly and helpful staff

Posted May 20, 2015
We enjoyed our stay at this hotel. The facility was very clean. The staff was very friendly and helpful as to where to eat and what activities to see.