Ratings based on 1,259 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NM

Not the cleanest, but not bad.

Posted May 3, 2015
Room comes with most things you need, bed is comfortable. Room cleanliness isn't very good. It's also pretty loud. The noise doesn't bother me, but would disturb a light sleeper. I've stayed here more than once thinking my initial experience was just poor. Staff is friendly. The two biggest issues I had included the lack of cleanliness, and the cost. I'd expect cleaner rooms for 150+ a night. I would gladly recommend this hotel if it was a little cleaner.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Nice room and nice staff

Posted Apr 17, 2015
I recommend this hotel. The room was nice and spacious. The staff was helpful and courteous. If I'm ever in Lubbock I will definitely stay there.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Bursa Turkey

convenient hotel with good amenities

Posted Apr 16, 2015
Pros: rooms were large and well furnished. Bed was excellent
Cons: Sıgnage, difficult to see access is a little tricky
Location: no local restaurants within walking distance
Good stay, room was quiet clean and well furnished for the business traveler. Some staff were new and needed some more training but overall a comfortable and quiet hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Great hotel, second stay. Reasonable and convenient location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Convenient for overnight stay

Posted Mar 22, 2015
Overnight stay on a road trip. Rooms are spacious and clean. Staff was pleasant and helpful in giving directions around Lubbock. Breakfast was ok-typical.
2 out of 5
by A verified traveler

Posted Mar 19, 2015
TOO NOISY. COULDN'T SLEEP. ROOM TOO HOT. PEOPLE TRAMPING UP AND DOWN STAIRS AND IN THE ROOM ABOVE ALL NIGHT LONG.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom austin, texas

convenient location

Posted Mar 9, 2015
Pros: staff very professional and friendly.
Cons: Cleaner toilets and headboards. Needs to be more safety friendly for senior adults.
location is great. Close to TEXAS TECH university, restaurants and shopping malls.
2 out of 5
by A verified traveler

If you like staying in a cave.

Posted Mar 9, 2015
Pros: Staff were very nice.
Cons: Have your contractors pay attention to detail. Get a higher grade of coffee, this will go a long way with your customers.
Location: Approximately 6 minutes from Texas Tech.
The room I stayed in was so dark. I work in the evening and I had to ask for a lamp so that I could set at the desk to work. No bulbs were burnt out, ceiling lighting was minimal. The maintanence completed in the bathroom was sloppy and the rod for the shower curtain was placed too high, the curtain barely hit the top of the tub. Coffe is terrible.
3 out of 5
by A verified travelerfrom dallas tx

Loud kids running upstairs & staff didn't enforce

Posted Mar 9, 2015
Pros: Location and somewhat updated decor. The pics online make it look much more outdated than it is.
Cons: It is not a great value for the money and at that price I want quiet !
Location: TTU super close
The other guests were loud. That is not the fault of the staff, but the lack of enforcement of the rules is. Kids running upstairs for hours up past midnight. Drunk guys in the hall at 2 am .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom v

business trip

Posted Mar 6, 2015
Excellent hotel,real nice people very friendly good location too