Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom lubbock,tx

not bad for the price

Posted Jan 24, 2015
I bought my own Lysol wipes to clean. It wasnt dirty dirty but it wasn't that clean either. The tub needed a good bleaching. There was a piece of candy on the floor by the bed from the previous renter that never got picked up the 5 days I was there. Only one trash can. With no liner.. And a few stains on the bedspread. (Even tho you cud tell it had been washed). Staff forgot to leave shampoo 2 days.. But the do have good muffins in the morning and it did have a microwave.
1 out of 5
by A verified traveler

OLD and dirty

Posted Jan 6, 2015
Pros: nothing
Cons: everything...
There was a time when La Quinta Inn was a budget hotel, but always clean and updated. This hotel was old, in need of maintenance, and dirty. We will no longer consider La Quinta hotels for future stays...
3 out of 5
by A verified traveler

Posted Jan 6, 2015
Hotel room was decent. Comfortable beds and pillows. Shower took a LONG time to heat up. Plug at the desk did not work. Gym equipment in poor condition. Breakfast buffet very minimal with tiny coffee cups without lids for travel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NM

Very nice room.

Posted Jan 5, 2015
Had to get help to find but the front deadly was helpful. Very nice room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Excellent hotel, terrible cleaning staff.

Posted Dec 29, 2014
Pros: Layout, lobby, location
Cons: Housekeeping needs major improvement.
Location: It's Lubbock, not a lot to do. Nice restaurant next door.
I really like the layout of this hotel as well as the room size, location, and amenities. The front desk staff are helpful and the hotel itself is a great place to stay. The housekeeping staff are absolutely awful however. They do not clean well, do not replace soaps/shampoos, and do the bare minimum to clean up a room.
2 out of 5
by A verified traveler

Posted Dec 23, 2014
Bed are not so great and pillows are terrible. Hotel itself is lovely and room is clean. If you care about bed comfort, look elsewhere.
3 out of 5
by A verified travelerfrom Virginia

OK - BUT SOME ASPECTS WERE DISAPPOINTING!

Posted Dec 15, 2014
Pros: Breakfast was good; nice that pets are allowed (we didn't have one with us).
Cons: Room service.
Location: Not much within walking distance, but is only a 5 minute drive to the university.
Elevator was quite dirty; breakfast area tables were not cleaned after use; it did not appear as if there was someone there to keep an eye on the place. Maid service was awful; on the last day of our stay, they didn't make the beds or leave tissue or toilet paper. We have to call down to get a roll brought up.
3 out of 5
by A verified travelerfrom San Antonio, Texas

TT & Lubbock

Posted Dec 15, 2014
Pros: Location
Cons: Update and don't allow animals
Location: For college activities it is great
Due to large number of visitors coming to TT for college event, this was all we could get. Disappointed in appears old & out dated even though been told it has been updated. Maybe for the 50's to the 70's. Had challenges with barking dogs for long periods & management was attempting to correct it. It is not the LaQuinta that LaQuinta used to be when they came on the scene. Would only return if could not stay else where.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2014
Great hotel and friendly, helpful staff. The rooms are clean and comfortable. I stayed in this hotel for two weeks while my husband was in the hospital. I would definately recommend it.
3 out of 5
Recommended
for Business Travelers
by Derekfrom San Antonio

Needs some clean up

Posted Oct 29, 2014 on Hotels.com
The hotel had a bad smell. The elevator floors were quite dirty each day of our stay. the Beds were not comfortable. Breakfast was not good. However, the staff were quite friendly and helpful