Ratings based on 795 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lubbock, TX
Posted Nov 18, 2014
Pros: Location and price
Cons: The rooms are starting to get run down-the furniture, the carpet, the cabinets, at least in this rm. Typical of what you'd expect from other super 8's
I NEVER stay at Super 8 hotels except in Lubbock because it's been so nice during our past visits. We've been there a few times. This last visit I was very disappointed. I handed the girl my ID and credit card upon check in and told her my last name. Within seconds she blurted out "I don't see you on here. I don't have a reservation for you." I proceeded to tell her to check again and reviewed my last name with her. She looked again and was like "Oh, there you are and you did tell me that when you came in." The whole time she had my credit card and license in her hand. Then I went to my room which was propped open with the lock. I asked the housekeeping personnel in the hallway about it. She proceeded to tell me she "doesn't work on that side of the hall." Two doors down from my room and in a hallway thats' about 4 ft. wide? I asked her who to talk with and she then went to look in one of the rooms "on my side" and found a housekeeper. Neither one of them knew if someone was already in my room, why it was open, or what was going on. Then one of them said that it was open b/c they had had a staff meeting in there. One of them went in the room, flushed the toilet and then came out and said "it's clean." I was hesitant but proceeded in...Then on Sunday when I checked out I called b/c my daughter who goes to school there came to my room and thought she left her wallet there. I asked that they check and call me back. TWO hrs. went by and no one called back!
for Everyoneby A verified travelerfrom O
Tech - OU gamePosted Nov 16, 2014
Our stay for the Tech - OU game was good. The room price was too high but that was because it was a home game weekend. Overall the room and hotel was very nice. We were on the third floor but could still hear road noise from the interstate in our room. The noise would disturb a light sleeper but the ac / heat fan drowned out the road noise.
for Everyoneby A verified travelerfrom Fort Worth, TX
NicePosted Nov 16, 2014
It was easy to check in and out. I would say overall it was a great experience. But the beds were to hard and the floor in the bathroom were in pieces ( broken).
for Everyoneby A verified travelerfrom NM
Trip for doctorsPosted Oct 24, 2014
Hard to find but staff was excellent and the room was clean.
by A verified traveler
Way too expensive for dumpy hotel!!!Posted Oct 21, 2014
Not nice dumpy hotel they just hiked up the price because there was a tech game that weekend!!!!!!!!!!!!!!!!!!!!
for Personal Eventby Karenfrom Ft Worth
good value for the moneyPosted Aug 29, 2014 on Hotels.com
I was pleasantly surprised that this hotel stay was as convenient and comfortable as it was for the price.
for Business Travelersby A verified traveler
Posted Aug 28, 2014 on Hotels.com
Hotel was clean, comfortable, and modern. Breakfast was ok, but lacked protein. My wife is diabetic and there was nothing for her to eat.
for Everyoneby A verified traveler
Posted Aug 26, 2014
Hotel was handy, clean, and quiet. Staff was friendly and helpful.
for Everyoneby A verified traveler
Posted Aug 25, 2014
No problems other than the mattress was very uncomfortable, very lumpy. Woke up with a terrible backache.
for Everyoneby A verified travelerfrom Orange County, CA
Clean modern hotel near the interstatePosted Aug 25, 2014
Pros: Breakfast was good and dining area was spacious and comfortable.
Location: Good location near the interstate.
Clean, modern hotel. Linens and towels clean and in good condition. Beds and pillows were great. Complementary breakfast was good, waffles, cereal, bagels and cream cheese, bananas, and there was a large dining area with big screen TV. Also breakfast was open for 3 hours, so no need to stress about missing it. An excellent value for a good night's sleep.