Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jul 22, 2014
Stayed two nights and had to reactivate door card three times. Furniture and floors were filthy. Beds were clean and okay but room needed proper cleaning.
3 out of 5
Recommended
for Everyone
by A verified traveler

It is a clean hotel with very comfortable rooms.

Posted Jul 21, 2014
Pros: It is clean and comfortable.
Cons: Have the staff greet you with welcome instead of I need your credit card.
The hotel facilities are clean and comfortable. The room was nice and enjoyed our stay. The hotel staff greeted me with I need your credit card! :( The young man clearly did not enjoy his job! The only other negative is how loud the television plays in the breakfast area! It it has to play, turn it down a bit! Other than that, the hotel is comfortable and rooms are very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

No Towels

Posted Jul 19, 2014
Pros: Price and location
Cons: Cleaner rooms and more linens.
Location: Near Texas Tech
The Hotel ran out of bath towels for the 2nd night stay. The room was made up for the 2nd nights stay with absolutely no towels in the room. We made a 1st request for towels that was ignored, then on the 2nd trip to the Front Desk I was told that the Hotel had run out of bath towels. We were given small hand towels in lieu of bath towels.
5 out of 5
Recommended
for Everyone
by A verified traveler from darrouzett

I will stay in this hotel everytime I go to lubboc

Posted Jul 11, 2014
Pros: Great location, comfortable beds, great price.
Everyone was super nice and helpful, and the room was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from midland, texas

conviently located close to where I needed to go

Posted Jul 2, 2014
Pros: all was well and all vending machines etc were in good working order as were the rooms
Cons: maybe have local single page maps of the area and locations of resteraunts and sites
Location: a little inconvient to get to but once learned it was fine
staff was very helpful and most importantly they had a smile on their faces. while breakfast had a limited selection, it was enough and was fresh.
Comment from Hotel Management
Jul 9, 2014 by Chelsey, Hotel Management
Thank you for your positive review of Super 8 Lubbock South. We are very happy that you enjoyed your stay with us. We appreciate you taking the time to leave your comments. We hope that you choose to stay with us again.
3 out of 5
by A verified traveler

It was okay

Posted Jul 1, 2014
I was bummed the HBO wasn't working. And the sheets were not very soft. The staff was friendly though.
Comment from Hotel Management
Jul 9, 2014 by Chelsey, Hotel Management
Thank you for your review. We are grateful for you taking to time to let us know how we are doing. We appreciate the positive comments and are currently working to fix the issues that you brought to our attention. We hope that you will choose to stay with us again.
1 out of 5
by A verified traveler

Not Good

Posted Jun 23, 2014
Pros: Leaving the motel
On June 19,-June 20, 2014--We stayed at Super 8 in Lubbock--When we got there they said they only had rooms on the 3rd floor, I said ok so they put us in room #310. The cards they gave us was not opening the door so the maid let us in. I went down to the desk to have them redone. the girl at the desk redid the cards and I went back to the room. the cards still did not work. My wife came out and said the room was very dirty and was going to the front desk to complain so I went with her. When we got there the girl said she made a mistake and put us in a room that was already rented and said she was very sorry and would do anything to make it up to us. She gave us another room one on the 2rd floor, she had said there was no room on the 2rd floor earlier, she gave us room #222, the room had no cups or wash rags and half the power went out the next morning but it seemed clean. We stayed our night and left the next day as we booked though Expedia. We have stayed there before and never had any trouble. I got up today (June 23, 2014) and seen a charge of $61.60 on my card from Super 8 in Lubbock, we had already paid for this room though Expedia. This was the worst stay we have every had in a motel and I might have to get my card number changed now, this was an unauthorized charge to my card by Super 8. Expedia is looking into this for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the va

Posted Jun 3, 2014
I ask the girl at the front desk for directions and she printed a map for me
Comment from Hotel Management
Jul 9, 2014 by Chelsey, Hotel Management
Thank you for your review of Super 8 Lubbock South. We appreciate your positive comments. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Texas Tech

Posted May 20, 2014
We were very happy with our stay. Clean rooms and great staff.
4 out of 5
Recommended
for Everyone
by Karen from Houston, Tx

Nice hotel for the price.

Posted May 20, 2014
The location is in close proximity to Texas Tech campus. The room was nice and clean.