Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
1.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
by A verified traveler from Fort Myers, FL
Beware the parking lot...Posted Jul 30, 2011
We had an incredibly difficult time finding this hotel, and damaged our rental car trying to get into the "parking lot" (ha ha) at the back of the hotel. If you drive, find a place to park on the street if you are driving anything larger than a Fiat 500! Once the parking issue resolved, we were given keys and told that we were on our own (yes, totally abandonned in this place!) and the person who checked us in left before we could ask for extra towels, explanations on how to flush the toilet (essential, indeed), or any other information or assistance. The decor was nice, the breakfast minimal (be sure to request extra coffee ahead of time). Rather expensive given all of the issues. Another time, I would avoid Lucca altogether!