Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler from Australia
Fantastic ServicePosted May 27, 2013 on Hotels.com
What a welcome. We were met by the owners Mother, who was so helpful. Insisted on helping carry our luggage to our room and then provided us with drink and snack. They couldnnot have given better service even made us scrambled eggs with fresh tomatoe for Breakfast. Would give it first class rating for anyone.
for Couplesby Jan & Kristian from Stafford, UK.
Superlative servicePosted May 10, 2013 on Hotels.com
Would not have got the service we received in a top hotel!! Agree totally with all previous good reviews. Cleanliness, comfort, the garden, breakfast and all the rest was TOP NOTCH! Highly recommend and would not look for anywhere else when we go back to Lucca. Massimo is a STAR!