Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Personal Event
by A verified traveler from Australia

Fantastic Service

Posted May 27, 2013 on Hotels.com
What a welcome. We were met by the owners Mother, who was so helpful. Insisted on helping carry our luggage to our room and then provided us with drink and snack. They couldnnot have given better service even made us scrambled eggs with fresh tomatoe for Breakfast. Would give it first class rating for anyone.
5 out of 5
for Couples
by Jan & Kristian from Stafford, UK.

Superlative service

Posted May 10, 2013 on Hotels.com
Would not have got the service we received in a top hotel!! Agree totally with all previous good reviews. Cleanliness, comfort, the garden, breakfast and all the rest was TOP NOTCH! Highly recommend and would not look for anywhere else when we go back to Lucca. Massimo is a STAR!