Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Ottimo

Posted Nov 17, 2014
Pros: L'arredo
Cons: L'impianto antincendio
Location: Lucca ha tanti monumenti ed è così piccola che per chi va per certo non ha problemi né inconvenienti.
E' un albergo molto bello con personale educato e servizievole. L'unico inconveniente è che l'allarme antincendio è squillato per due volte durante la notte. Il personale almeno si sarebbe dovuto scusare e forse anche riconoscere un indennizzo per il disturbo.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

Excellent hotel with outstanding service

Posted Oct 2, 2014
Slick operation this, with very professional and courteous staff. Everything we needed was provided promptly and politely. Good quality breakfast, beautiful restaurant food with outstanding service and a very good bar. Room cleaning was to a very high standard. Reception staff efficient, approachable and knowledgeable. Able to buy tickets for the short bus journey into Lucca from the hotel; and the stop is right outside. A great all -round stay. Mille grazie!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Very good to excellent hotel.

Posted Sep 28, 2014
Excellent desk staff. The hotel is modern, clean and comfortable. All staff are friendly and helpful. The suite was beautifully arranged and carefully thought through with the comfort of guests in mind. The hotel is just away from the centre of town, which has some advantages, but a car is probably needed if your stay is short.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

Abbastanza vicino al centro

Posted Sep 13, 2014
Pros: L'eleganza
Camera accoglientissima spaziosa e estremamente confortevole,silenziosa e dotata di tutto
4 out of 5
Recommended
by Rubensrasselifrom Vitoria Espírito Santo / Brasil

Posted Sep 5, 2014 on Hotels.com
Muito boa
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel, good room and care

Posted Sep 2, 2014
Pros: excellent hotel, good room, good quality breakfast, conveniently located close to Pisa, just 20 minutes by car
Cons: all very well, I had no problem
Location: conveniently located close to Pisa, just 20 minutes by car
excellent hotel, good room, good quality breakfast, conveniently located close to Pisa, just 20 minutes by car
5 out of 5
Recommended
for Families
by A verified traveler

Riklig och god frukost

Posted Aug 31, 2014 on Hotels.com
Den goda frukosten, de bekväma sängarna och ett mycket välskött hotell med god service gjorde vår hotellvistelse till en mycket trevlig upplevelse.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frosinone

Eccellente

Posted Aug 31, 2014
Ho soggiornato con la mia famiglia in questo ottimo hotel. La suite che ci ha ospitato era comodissima con ogni confort. Colazione internazionale molto varia e posizione dell' hotel periferica ma a dieci minuti di auto dalle mura della splendida città.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 31, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2014 on Hotels.com