Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sittingbourne, Kent

Excellent location

Posted Aug 18, 2014
Pros: The Staff
Cons: Choice of cereals at breakfast and clearer direction on getting into the hotel from the street.
Location: Do not miss the daily Puccini one hour Opera recital it really is fabulous and is a good insight to opera.
The Hotel is fairly quirky being located on the first floor of a building in the main street in Lucca. However once located you will find that the staff are exceptionally friendly and helpful and the Hotel is very clean and well presented. An ideal location for a visit to Lucca.
5 out of 5
Recommended
for Everyone
by chris from Yorkshire

Excellent location in Lucca. Historic building.

Posted Jun 27, 2014
Near to everything. Lovely old Palazzo. Stayed with my friend. Owner very helpful and suggested we go to 2 restaurants with gardens - which were fab - and attend the Puccini mini opera in one of the churches. This turned out to be the highlight of the trip. Overall the stay was one of the best experiences we've had. And the breakfasts were a delight.
5 out of 5
Recommended
for Everyone
by Ann from Bay Area, CA

Fascinating medieval city, residence

Posted Apr 4, 2014
Wonderful staff prepared interesting and delicious breakfasts. Location on street with boutique shopping, near an excellent restaurant, Camuleia. Enjoyed the 13th century palazzo.
5 out of 5
Recommended
for Couples
by mike from california

Posted Oct 8, 2013 on Hotels.com
This was a great, little hotel inside the wall. The staff was very nice, friendly and helpful. The hotel is built into a very old building but is nicely done. Not much to look at from the outside, so a real surprise when you get in. The room was nicely furnished and maintained. There was parking nearby and easy access to the street. This was our first time in Lucca and the walled city was great. We were surprised by how many shops, restaurants, etc were inside the wall. A great place to spend a few days.
3 out of 5
Recommended
for Everyone
by Annette from Scotland

Lovely hotel with lots of character

Posted Aug 23, 2013
Pros: location , history
Cons: air con dont describe as superior when its standard
Location: very central ,lots to do and see in fabulous Lucca
We had a small room , not one I would have described as superior (having travelled extensively over the previous fortnight and stayed in some wonderful hotels ) Great location and history Air con was poor , didnt reach the bathroom! Breakfast was very good not sure I would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Aug 3, 2013
Pros: Perfect location for exploring Lucca
The hotel lies just of the main shopping drag in Lucca but is in the quietest of courtyards. This makes it the perfect place to base your explorations of this lovely town.
5 out of 5
Recommended
for Everyone
by Caterina from London

A historic intimate Palazzo

Posted Jul 29, 2013
Pros: Feeling at home Very helpful staff Small is beautiful!
Location: Very central to walk everywhere but tucked away behind the gates and yet in via Filungo which is the main shopping street
Lovely intimate special place A very small quiet oasis in the old town of Lucca Like staying with friends as a guest Very central and yet relatively quiet
5 out of 5
Recommended
by Glenda from Huntington Beach, California

Posted Jul 20, 2013 on Hotels.com
Great location. Staff was wonderful. So helpful. Breakfast excellent. We enjoyed our stay.
4 out of 5
Recommended
by Phil from Melbourne

Great Service

Posted Jun 29, 2013 on Hotels.com
The hotel was clean, comfortable and well located. The management were extremely friendly and helpful. They helped us with restaurant bookings on both evenings and we would be happy to stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short break

Posted Jun 16, 2013
Friendly helpful likeable. Everything you want in a small welcoming hotel. Also gave some great tips for places to eat.