Ratings based on 23 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
by Michael from Brisbane QLD, Australia
Posted Jan 13, 2013
Pros: Clean well appointed
Location: Ideally located with a nice view of the ocean from the rooftop restaurant
Total value for money with friendly helpful staff, the hotel was perfect
Posted Jan 15, 2012 on Hotels.com
Posted Jan 12, 2012 on Hotels.com
Very enjoyable stay. Prime location. Great dinner recommendation from front desk!
by C Smith
beware extra costs
Posted Jan 9, 2012 on Hotels.com
Ver nice hotel and resort. lovely breakfast.Linen and towels changed daily.Disapponted with car parking chargesand having to move our car twice because of street cleaning.Also havng to pay additional city tax on departure even though on hotels.com literature states any addtional charges were already paid.
by A verified traveler
Great location at decent price!
Posted Jan 5, 2012
Pros: Location, location, location!
Cons: Limited choice at breakfast
Location: Situated across boardwalk - the main attraction of the town
Great location - situated across the boardwark which is the town's main attraction. Nice staff, helpful reception service. Decent-looking hallway and lounge area. Breakfast served at the rooftop terrace; choices somewhat limited. The only complaint: room size; wish it were a bit bigger.
by Mike from Bristol UK
Did not live up to its promotion.
Posted Jan 3, 2012
Pros: The Terraced Restaurant and view while having breakfast. The staff at reception were very helpful
Cons: The shower situation - The PC internet was free of charge but slow
Location: The hotel is situated on a main road which can be noisy but also can be seen as lively with crowds on an evening enjoying their evenng walk.
Initially as you enter the public spaces it appeared to be am elegant and comfortable hotel. The room we chose on booking was a superior room (we had to confirm it was a superior room when we saw it) it did not have the space as one would expect for that type of room, it was square although the ceilings were high. The Bathroom was large enough but the shower head was too small and the water pressure was very low most times that we used it, the shower doors leaked a certain amount of water onto the bathroom floor which we had to mop up everytime, no great problem but not really to be expected. The staff at reception desk were always very helpful when we required information or assistance, we did advise them about the water pressure and the leak but the problem stayed with us, I have no doubt they would have passed the the message on. The wardrobe rails were okay if you were 6' foot tall as they were too high and at the wrong angle. We do not want to be seen as nit picking, but if the Hotel promotes itself as a memorable and comfortable experience then it must conform to all parts of the accomodation and not to the outward public spaces. One word of warning if you drive to the hotel, when we arrived on 19th August the parking situation was horrendous in Viareggio as a whole, the space for hotel guests was for loading or unloading, the only parking was in the public spaces (if you could get one) this did ease off towards the end of our stay at the hotel.
by A verified traveler
Old World Charm
Posted Jan 17, 2012 on Hotels.com
I stayed here on a business trip of some four days. The hotel was very convenient to the marinas and docks of Viareggio and it was a short taxi ride from the airport in Pisa (30mins). The immediate area about the hotel offers everything one could want in the way of entertainment and convenience. There were high quality restaurants and a cinema and a Burger King - Satisfying all tastes- and a Pucini exhebition not too far away.
by Brian from Northamptonshire
Good location, clean and tidy.
Posted Jan 14, 2011
We had a standard room and thus had no balcony. Our window opened to an internal court yard which was a bit disappointing.
by A verified traveler from London
No use as a beach holiday
Posted Jan 31, 2011
I have no issues with the hotel itself. It was clean, well placed, the staff friendly and the breakfast good. However it is NOT a beach hotel in that it does not have a private beach and all the beach in Viareggio are privately owned by clubs. The hotel told me on arriving that I would have a pay over £13 per person per day to access the beach - this is not in the particulars and it just says close to the beach (not saying you have to pay to use it). Good hotel as long as you don't want to swim or are prepared to pay alot to do so.
by A verified traveler from Glasgow, UK
Posted Jan 11, 2010 on Hotels.com
A firtst class hotel in a lovely destination, from the friendly check in to the wonderful breakfast, you would find it hard to fault this hotel. Definately worth another visit.