Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.9 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Hiren from Mumbai, India

Excellent Hotel, nice swimming pool, good location

Posted Jun 2, 2014
Pros: the location the swimming pool area is very good with an excellent view of the mountains.
Cons: The breakfast spread can be improved. staff looked very upset and were not welocoming when we reached a bit late for breakfast.
Location: If you plan to visit Lucca you will need a car for sure its a 10 minute drive to the main walled city.
The hotel location and and facilites were good, We enjoyed our stay in an apartment the staff was very kind to offer us the apartment on the ground floor instead of the room at the 3rd floor. I would suggest you not to opt for the 3rd floor rooms. the roof slope is very close to you. and the room feels stuffy. opt for the lovely apartments that are spacious and well equipped.
4 out of 5
Recommended
for Personal Event
by traveller from france

not quite what was advertised

Posted Apr 12, 2014 on Hotels.com
The hotel was really nice and quite near Pisa.The only compliant we had was we booked what was called an apartment this turned out to be a bedroom and a small kitchen, there was no lounge or sitting area this is not what I would call an apartment.
5 out of 5
Recommended
for Everyone
by B & B from Sussex

lovely setting

Posted Jul 25, 2013
Absolutely lovely setting - our apartment was spacious and well equipped. The staff were excellent, friendly and helpful. Meals in the restaurant were good and beautifully presented. It was a joy eating outside with the colourful garden flowers. The swimming pool was quiet -not heated and a little cool. Very convenient position for visiting Pisa and Lucca. Altogether highly recommend.
4 out of 5
Recommended
for Couples
by Scott from Syracuse, ny

Bad room in a good hotel

Posted Jun 3, 2013 on Hotels.com
We were assigned an upper floor room with no windows at all! Two small skylights that gave a view of the sky (only). Room was dark and dank. Food in the restaurant was exceptional one night and ok the second. Asked the front desk to print train tickets for us but twice they did not receive our email that we sent to have printed. Strange. And when we checked out there was significant disagreement in that they insisted we needed to pay for our stay when our hotels.com confirmation noted it was prepaid. Will have to check when we get home as we booked multiple hotels on this trip and thought we were prepaid here but not certain. And unwilling to miss our transport to Santa Margherita in order to find out.
5 out of 5
Recommended
by A verified traveler from Belfast

BEAUTIFUL!

Posted Jul 29, 2011 on Hotels.com
Great hotel in the most stunning countryside. Had evening meal in hotel -was amazing! Staff very friendly as was family dog!
4 out of 5
Recommended
for Families
by Werner from Switzerland

Quet, away from the town

Posted Jun 10, 2011
Nice B&B, our room was poor, but we stayed only one night, they have better rooms and we understand, that they have given them for clients who stay longer.
4 out of 5
Recommended
by A verified traveler from Leicester, England

Hidden gem

Posted Apr 18, 2011 on Hotels.com
We booked this hotel as we needed something local to Pisa airport due to a late arrival. The seaside types in Livorno etc looked a bit 'Blackpool' to me, but when I saw the listing for Hotel Cheli it immediately sprang out. We paid a little extra to stay here and were absolutely chuffed with the decision. We arrived in the dark up the stunning driveway to the beautiful building. We were met by hotel dog and cat, and by the evening staff (the guy spoke no English so came across a little gruff). Our room was basically next to the balcony shown on the photos, recently renovated and in excellent condition. This really is a charming, relaxed and characterful hotel which I would highly recommend. Eventhe breakfast was remarkably varied for Italy - breads, meats, cakes, pastries, cream cakes, cereal, fruit, yoghurts etc etc and plenty of juices and coffee. Criticisms? Virtually none - it is a little close to a road that got busy in the morning but I'm truly nitpicking now. We are experienced travellers and not easily pleased - I'd love to visit again.