Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.0 Service & staff
1.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Familiesby Mike from Minnesota, USA
Don't stay herePosted Apr 18, 2013 on Hotels.com
This hotel was WAY OVERPRICED for what you get. A long distance from everything you might want to see in Lucca, Italy. We showed up at 1:00 pm only to find the place locked up and no way to contact them. The phone number on the reservation and on the business card on the board in front of the place was not answered. We finally got a neighbor who knew the guy to call his cell phone. He finally showed up about an hour and a half later' let us into a room and left again and was not available til the next morning at 8:30 AM. The room was as BASIC as you can get - not even a glass to get a drink - NOTHING but a bed. Really dissatisfied.