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Reviews of La Petite Maison

3 out of 5
La Petite Maison
Via Vittorio Veneto, 244, Viareggio

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 22 reviews" "
Rating 8 - Good. 14 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
It was so disappointing and uncomfortable we had to leave and book a hotel. We paid extra for a junior suite as we were on our Anniversary trip but we were really disappointed as the room was nothing like the pictures. The room was dingy and quite small, the bathroom was mouldy and tiny, and the view from the balcony was of two brick walls which they hid with a curtain in the pictures. Also the bed was so uncomfortable after two nights we both had a bad back. When we checked out a day early we tried to explain why we weren't happy and he just said "it's not important". He refused to give a refund which perhaps isn't surprising but what a shame a man of his age and in his position didn't have the emotional intelligence or customer service skills to apologize for the way we were feeling. I strongly recommend you book a 4 star hotel rather than this place for the same price.
Stayed 3 nights in Jul 2018

4/10 Poor

irina

Disliked: Staff & service, property conditions & facilities, room comfort
Look! They are thieves!
We needed to swap the hotel! As soon as after our arriving we discovered that nothing worked! No wifi, no local phone, no safe, no air-condition, no hear-dryer. When I asked owner how it may be and why they did nothing for their customers comfort he cried me " collect your stuff and get out!" It was done! We swapped the hotel. When we made check-out they refunded my cash back (they didn't accept cards). It was 229 Euro for 3 nights. In 4 days they charged my card for 249 Euro (3 nights) after my leaving Italy. What should I do? Look! They are thieves!
Stayed 3 nights in Sep 2017

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near sea front and main line train station ,hotel was very nice owners of hotel live in hotel .viareggio great place to visit
Response from Giuseppe on May 8, 2017
It is a great pleasure to read your words, thank you so much with kindness and cordiality Giuseppe G.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 2026
Had a great stay, balcony is not a tradional balcony, no view but I could dry beach towel. My Italian very bad but hotel family could not do enough to help, thank you. Room very clean, breakfast, no fruit first morning but then lovely fir all remaining days. I want to learn Itslian and converse with this lovely family.

8/10 Good

Faye, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Italian B&B
Very lovely stay would recommend it. Beautiful decor, friendly hosts and a very nice breakfast with lots to choose from. Only 5 min walk to the beach.

8/10 Good

John, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great staff and only a short walk to the seafront and harbour. Single room is not en-suite but has a private bathroom across the landing.

8/10 Good

Anglo Italians, Croydon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place apart from the bathrooms
We had a great stay at La Petite Maison, the rooms were nice, the breakfast delicious and plentiful and the owners delightful. The only drawback is the bathrooms which are mostly wet rooms and tiny. When asked, the owners moved us to a bigger room that had a bathroom that wasn't a wet room, but unfortunately it still wasn't possible to shower without flooding the room.

8/10 Good

John, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities
Unique experience
Have not stayed in a hotel quite like, it has charm and a unique décor and atmosphere. Have no hesitation in recommending for a short term stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
piccolo ma bello
abbiamo soggiornato solo per una notte. l'hotel è piccolo ma molto curato nell'arredamento, accogliente, tranquillo e pulito. Il personale molto gentile e disponibile. avevamo due camere, in quella più piccola il bagno era veramente stretto ma è un dettaglio trascurabile. non abbiamo fatto colazione perchè nella mail dell'hotel avevano precisato che la colazione consisteva in biscotti e cornetti imbustati, abbiamo preferito un'ottima pasticceria nelle vicinanze. Decisamente da consigliare
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Response from Giuseppe on Feb 6, 2016
Buon giorno Signor "anonimo", come indicato serviamo colazione italiana e non internazionale. Le uova ed il becon che Lei ha chiesto non potevamo servirLi per il motivo indicato. Cordialmente Giuseppe G.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zimmer O.K , Bad muss dringend renoviert werden
Hotelteam freundlich und hilfsbereit , Frühstück leider nicht so toll.

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevolissimo soggiorno
B&B scoperto per caso tramite sito di offerte per vacanze, ad un prezzo davvero competitivo. Leggo le recensioni e mi convinco a prenotare: non sarei potuta capitare meglio!!! Alloggiavo nella singola, stanza Chantal, piccina ma graziosissima e comoda nonostante abbia il bagno privato esterno. I Padroni di casa sono davvero persone piacevoli e disponibili, è stato un piacere conoscerli. Nota particolare per le colazioni: brioches e torte deliziose!!! Ogni mattina una torta diversa. Lo consiglio e senza dubbio lo sceglierei in futuro per un nuovo soggiorno a Viareggio. ps: per soggiorni balneari la struttura è convenzionata con uno stabilimento che ha buoni prezzi. Agosto 2015

8/10 Good

Elena, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un piccolo B&B piacevole
Siamo stati bene. Gli albergatori sono molto disponibili e gentili. Camere piccole, ma ben arredate, tutte in stile. Posizione molto comoda sia per la stazione che per il lungo mare. Per il periodo di Carnevale ideale. Consigliatissimo.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Sono stata in questo hotel con il mio ragazzo in occasione del carnevale. Hotel a gestion familiare, atmosfera romantica. Unico punto negativo il fatto che le camere e soprattitto i bagni sono piccolini.

8/10 Good

katja, emsland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super service und lage
wir waren insgesamt 1 woche in dem hotel und sind mit dem service sehr zufrieden. Die lage ist ziemlich zentral.man ist schnell am Stand oder am Bahnhof.Das einzig negative war ein unangenehmer Geruch aus der Toilette zwischendurch.Ansonsten alles top!

10/10 Excellent

Peggy, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hübsches Hotel ,familiär ,sehr nette Besitzer!!!
Es gibt Nichts zu beanstanden,Alles war entspannt ,es wurde auf jeden Wunsch eingegangen ,die Zimmer waren sehr schön und jedes Zimmer anders und besonders eingerichtet,das ganze Haus sticht hervor mit den schicken französischen und Lucca Stil wie uns die Besitzer gesagt haben .Wir haben uns dort sehr wohl gefühlt und uns gut mit den Besitzern verstanden.Das Frühstück ist für italienische Verhältnisse sehr reichhaltig ,Was besonders hervorzuheben ist denn es ist nicht selbstverständlich in Italien dass man soviel Auswahl hat an Belag ,Kuchen Cornflakes etc. .Alles in Einem so stellt man sich den Toskana Urlaub vor ,wir hatten von Anfang an ein gutes Gefühl mit dem Hotel schon bei Ankunft und wie wir empfangen wurden so herzlich ,man hat sich sofort willkommen gefühlt .Wir wurden nicht enttäuscht.Jeder Zeit gerne wieder.

10/10 Excellent

Hannelore , Bayern

Liked: Cleanliness, staff & service
Etwas für Nostalgiker
Sehr freundliches und hilfsbereites älteres Hotelierehepaar. Jeden Tag frische,kuschelige Handtücher und umfangreiches Frühstück. Lage hervorragend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel in guter Lage zwischen Bahnhof und Strand
Das Ehepaar war sehr herzlich und war sehr um uns bemüht! Die Zimmer sind etwas in die Jahre gekommen und das Bad ist sehr klein ( wenn man duscht setzt man leider das gesamte Bad unter Wasser) und auch das Zimmer ist recht klein, für Leute die sich im Urlaub jedoch nur zum schlafen im Hotel aufhalten reicht es vollkommen aus. Sehr positiv ist der Safe im Zimmer und der kleine Kühlschrank! Das frühstück war sehr gut und die Gastwirtin hat sich sehr bemüht und es gab Selbstgebackenes und süße Leckereien vom Bäcker! im großen und ganzen war es ein schöner Aufenthalt in Petite Maison :)