Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Great spot inside the wall of Lucca

Posted May 27, 2015
This is a classical Old Italian building, well located in Lucca. Very friendly and helpful staff; wonderful breakfasts. They advertise "parking available". It is, and parking inside the wall is very difficult. HOWEVER, it is available only if you reserve it in advance. We didn't and had to park outside, about a 10 minute walk away. Other than that, it was an excellent stay in a terrific city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey, USA

Wonderful experience

Posted May 26, 2015
Pros: Everything! The quiet elegance was appreciated...not to mention the suite we'd bee given.
Cons: The mattress was a bit hard, but other than that, nothing needed improvement.
Location: The hotel was just a few blocks from the major district, which is meant for wandering....shopping, dining, all close by.
What a pleasant surprise....Our room was actually a suite, large bedroom, with beautiful sun room 2 steps up, which led to a large private rooftop terrace! Everything beautifully appointed, elegantly designed, especially the draperies...Breakfast was lovely, with made to order eggs, another surprise. Michele, the owner's son, was a delight, so friendly and helpful. HIs mother, lovely woman, was also helpful and understated. We had only a 2 night stay, wish it could have been longer. Lucca is a delight in and of itself.
5 out of 5
Recommended
for Couples
by A verified traveler

super schön, sehr gute Lage, freundlich und schön.

Posted May 18, 2015
Cons: Frühstück ist mittel. viel sußes, aber auf Bestellung gibt es mehr.
alles sehr gut, das Frühstück könnte mehr pickant sein. für mich fehlte der Käse.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rouen

Bel endroit pour une belle ville

Posted May 10, 2015
Le relais est bien situé, à 20 min de la gare à pied et près des sites à voir. Il est situé dans un bel édifice. Notre chambre était spacieuse, avec salon et terrasse. Petit-déjeuner copieux. Quant à l'accueil, très agréable: aide pour porter une valise, Francesca la patronne qui répond aux demandes toujours avec le sourire. Bref un séjour idéal.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Doodlakine Western Australia

Beautiful elegant surroundings in centre of town

Posted Apr 20, 2015
Pros: Lovely roomy bedroom, great shower in the bathroom and best of all there were tea making facilities in the room!!!
Cons: The lights were a little difficult to read with. We are both readers and found it difficult to do so in the room.
Location: The city walls provide a great walk and view of buildings in the city. Via Fillungo has great shopping opportunities.
This is a lovely elegant old building that is very tastefully furnished and is very comfortable. The hosts are very friendly and obliging and you get beautifully cooked eggs for breakfast. Once you have your city map it is easy to find your way around and there are plenty of places to eat and drink. Via Fillungo is filled with lovely places to shop and the walk around the city walls is a great way to pass some time. It is a very relaxing little town and we thoroughly enjoyed our time there.
5 out of 5
Recommended
for Couples
by paolofrom Genova

Bellissima struttura

Posted Dec 28, 2014 on Hotels.com
Bellissimo soggiorno prima di natale, città accogliente, struttura centralissima e molto confortevole
1 out of 5
Recommended
for Families
by MARIA CECILIAfrom Atibaia/SP

ESCADAS QUE ATRAPALHAM A SUBIDA ATÉ O HOTE RELAIS

Posted Nov 4, 2014 on Hotels.com
Hotel que está mais para albergue, apesar de ter quarto, sala, banheiro, internet, móveis antigos e muito bonitos(diria até peças de antiquários), porém não tem elevador e v. é obrigado a subir inúmeros degraus (além do normal) p/ chegar até ele, dificuldade enorme não merece ser chamado de Hotel e muito menos indicado, apesar da atenção dispensada pelas pessoas da recepção. Admiro as pessoas darem uma avaliação tão alta, talvez viajantes de primeira viagem.
3 out of 5
Recommended
for Families
by FBSoaresfrom Portugal

Posted Oct 23, 2014 on Hotels.com
O Relais San Lorenzo foi uma desilusão. Pela descrição do site da Hoteis.com esperávamos um hotel com outra qualidade geral. A recepção foi simpática e amistosa, a localização é boa, tem parque de estacionamento próprio (pago por noite de estadia), mas a qualidade do quarto é média e não é nada prático o hóspede ter de sair com um pesado molho de 4 chaves para poder entrar no Relais.
5 out of 5
Recommended
for Families
by Kafrom Yorks

A real gem

Posted Oct 16, 2014 on Hotels.com
Service delightful & generous. Fruit basket & decanter of Grappa left in lounge for guest use. We had what amounted to a suite with own corridor, spacious bedroom leading to large lounge & even larger balcony. Shower room also very large. The decor is very traditionally Tuscan with delightful ornaments etc all over hotel. It felt like being a very welcome guest in someone's much loved home. Breakfast was amazing, especially if you like cake. Hot food cooked to order. Fist entrance is shared with next door museum, so don't be put off by that. Already thinking of a return weekend in Lucca & will definitely stay here.
5 out of 5
Recommended
for Overnight Stay Before Destination
by CMfrom FRANCE

Emplacement exceptionnel

Posted Aug 28, 2014 on Hotels.com
Un lieu magnifique où l'on souhaite revenir, propreté, service, emplacement tout est parfait