Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Chicago
Wonderful hotel; great locationPosted Jun 18, 2015
Wonderful hotel and staff--terrific location just inside the walled city. Great bar on the street with a wonderful bartender. The only problem was the last night we were there, the air conditioning failed, and couldn't be fixed until morning. I had to open the windows, and the hotel did provide a fan.
for Couplesby A verified traveler from Solihull, UK
Posted Jun 2, 2015
We thoroughly enjoyed our stay, the Manager and staff were friendly and helpful, the breakfast was good and the location excellent. Would definitely stay on a future occasion.
for Everyoneby A verified traveler
Great hotel. Helpful staff. Parking.Posted May 24, 2015
Very helpful staff. Good location. Parking. Easy to find.
for Couplesby A verified traveler
Hotel direkt im lten Stadtkern von LuccaPosted May 8, 2015
Der Service im Hotel ist top. Auch die Lage ist nicht zu schlagen. Direkt in der Altstadt gelegen. Wir haben uns sehr wohl gefühlt. Gerne wieder. :-)
for Couplesby joan from Edinburgh, Scotland
A must if visiting LuccaPosted Apr 27, 2015 on Hotels
A perfect choice of hotel. The staff were all very welcoming, friendly and helpful. People who take a pride in their work and in providing a pleasurable environment for their guests. Top marks for customer service - well done to the management and staff. The standard of room cleanliness very high. Although the hotel does not cater for lunch or dinner, there are numerous restaurants within easy walking distance and walking the streets of Lucca felt perfectly safe at night in the dark. The railway station is within a 30 minute walk from the hotel for those using Lucca as a centre from which to tour. Rental car facilities again within easy range. Would I return ? - yes Would I recommend this hotel definitely !
for Familiesby Fredrik
Posted Apr 27, 2015 on Hotels
for Everyoneby A verified traveler from New York City
Lovely hotel inside the wallsPosted Apr 24, 2015
Pros: Great location; very nice, spacious room; excellent breakfast; very helpful staff. Free internet worked very well.
Location: It was just inside the walls, so you could easily walk the walls (about 2.5 miles) and walk to the tower, churches and other sites.
We loved this hotel! It was conveniently located just inside the walls, so we could park our car in their lot and then just walk everywhere. The room was very nice, and the breakfasts were delicious and bountiful. The staff was extremely friendly and helpful. The hotel also had very nice public areas.
for Everyoneby A verified traveler from london
Lovely hotel in the middle of old LuccaPosted Apr 14, 2015
Pros: Very comfortable room and a lovely breakfast.
Location: Visit the Pfanner house and garden and just enjoy the atmosphere.
Great reception and a lovely room gave us a wonderful centre for our 3 nights in Lucca. We were able to get around the town very easily on foot and enjoyed walking the walls. Great food at Allosteria with a very friendly welcome. So much so we returned!
for Everyoneby A verified traveler from Recife, PE
Excelente hotel e funcionários!!Posted Apr 12, 2015
Adorei o hotel - boa localização, limpo, confortável, café da manhã delicioso e adorei principalmente o seu staff. Todos muito atenciosos. Eles mesmo se encarregaram de estacionar nosso carro e certificar com a polícia de que não tínhamos levado nenhuma multa. Procuraram uma igreja para assistirmos a missa de páscoa a noite e nos indicaram ótimos restaurantes.
for Couplesby A verified traveler
Posted Jan 2, 2015 on Hotels