Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Sevim from Istanbul

Perfect stay

Posted Oct 22, 2013 on Hotels.com
We decided to stay in this hotel while visiting Lucca because it's only 15 minutes away from the city but in a typical quite and beautiful Tuscan country side. And it was the right choice. The gentleman at the front desk was very nice. When he first showed our room to my husband, he must have seen the disappointment in his face (because the room was smaller then we thought), he switched it to a much bigger one without even we mentioned anything about it. The room was clean, nicely and simply decorated. And the breakfast was more then we expected. We will definitely stay there again.
4 out of 5
Recommended
for Families
by Alan from Atlanta, Gerorgia

Old but Still Needs Work

Posted Oct 19, 2013 on Hotels.com
We arrived at night and it is a miracle we found this location. Hotel did not appear on my gps, so the first I did when we arrived was put it as a saved location. Room was very small and the beds seemed like army cots. One night it rained very heavy and the ceiling in the bathroom leaked. Since the staff leaves at 10 every night, no one was available to call. The staff is nice and helpful.
5 out of 5
Recommended
by Scott from California

loved it

Posted Oct 15, 2013 on Hotels.com
If you are looking for a place to stay in Lucca, this isn't the place. If you are looking for a place to stay near Lucca, this it the bomb. Great value. Accommodating staff. Comfortable and clean. I would go back.
4 out of 5
Recommended
by DBT from Australia

Posted Oct 7, 2013 on Hotels.com
We loved this hotel - might be hard to find without a car, otherwise fantastic location, opened our window to sun streaming in & stunning view of Tuscan vineyards - very close to medieval walled village of Lucca & not to far from Pisa. Lovely service, good breakfast, good coffee always a big plus!
1 out of 5
by Christine from Toronto, ON, Canada

Skip this hotel

Posted Oct 2, 2013
Pros: Nothing
Cons: Noise, uncomfortable mattress
Location: Too far from the city
Hard to locate. Mattress very uncomfortable. No sound proofing, could hear plumbing, conversations etc. Staff unwilling to address issue, prepaid, no reimbursement.
4 out of 5
Recommended
by Steve R from Elgin, Il. USA

A retreat close to Italian villages

Posted Sep 13, 2013 on Hotels.com
A car is a must, but for a few bargain days in the Italian hills, this is a nice choice. Breakfast and service are both somewhat uninspired, but the historic location in the hills is nice compensation.
2 out of 5
by Liz from Sarasota, FL

Away from Crowds But Air Conditioning Doesn't Work

Posted Aug 14, 2013
Pros: The croissants are wonderful
Cons: Needs better beds and air conditioning.
Location: Not really near anything but close enough to drive to a good restaurant.
The hotel was away from all the August crowds we have been experiencing but the air conditioning didn't work. When we asked the hotel they said it was working. With temperatures at 33 degrees C/102 F it was extremely uncomfortable. When we opened the windows at night to let the breeze in we were bit by mosquitoes.
4 out of 5
Recommended
for Everyone
by Kay from Aberdeen, Aberdeen City, UK

Hotel with character!

Posted Aug 11, 2013
A lovely location off the beaten track, a wonderful building with lots of character & history. The old building does mean old drains, & one of our rooms had a odour problem, the maid did try to help remedy this, but its a difficult problem to deal with in the heat of the summer. Outside seating areas were limited, the car park doubled as both not very restful but it had a great view of Lucca & the countryside. Alternate sitting areas would be nice, somewhere to sit & relax if you wanted to chill for a bit before or after sightseeing. Situated not far from Lucca & some great eating establishments close by.
3 out of 5
Recommended
by pe from IT

OVERALL A DECENT PLACE BUT, BUT...

Posted Aug 4, 2013 on Hotels.com
Rooms are minuscule and donĀ“t go in the sunmer since A/C does not work...I experienced one night with a peak of almost 100F with no A/C...like an oven.Breakfast is very basic with liitle choice and warm bottled water (in the summer).
4 out of 5
Recommended
for Everyone
by Joy from Australia

A peaceful and pleasant haven

Posted Jul 16, 2013
Pros: Staff, surroundings and ambience
Location: Fantastic! So close to so many things, but hidden away from hustle and bustle
We had a fabulous experience. Staff so helpful, diligent and friendly. Hilde especially was fantastic. The surroundings were lovely, all very well maintained and a great base from which to make day trips. Thoroughly recommend, we're sorry to leave!