Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveler from UK

A little gem

Posted Jul 29, 2013
Pros: The setting and the food in the restaurant
Cons: poolside seating not very comfortable
Location: Great for Lucca, easy from Pisa airport. Hotel setting & garden lovely.
A lovely, quiet, peaceful small hotel with a 'rustic' charm. The staff were very friendly and spoke very good English. The hotel could be described as possibly in need of updating, but we thought this gave it a rustic charm that would be lost. The food in the restaurant was SUPERB, and the setting outside for dinner was lovely. The pool area was cosy and had a small bar for beverages. There were plenty of chairs, but sunbeds seemed to be in short supply. A great location for nearby Lucca #although a taxi at 20euro seemed a bit steep#. Good for Pisa & Pisa airport. A bowl of fruit and a daily complimentary bottle of still water in the room would have been a nice touch. I think free Wi-Fi should be offered too, although it was available.
4 out of 5
for Families
by AnthonyD from New York

summer retreat

Posted Jul 28, 2013 on Hotels.com
old villa beautifully converted to hotel. Swimming pool was very quiet so not ideal if you have young kids. Room was spacious and comfortable. Not walking distance to any amenities or sights, so a car is necessary to get to Lucca town center or Pisa.
4 out of 5
for Couples
by A verified traveler from London, UK

Great hotel for lucca

Posted Jul 14, 2013
Pros: The grounds and pool
Location: Short distance from lucca by car
Stunning setting, all staff were extremely helpful, lovely pool area, grounds maintained to a very high standard. Short drive into lucca town centre, perfect location. Only slight downside to our stay was we had a room in the annex, as I booked expecting to be in the main hotel and didn't realise there was the annex it was a bit disappointing as not the same old country house feel. But overall would definitely recommend the hotel to all.
4 out of 5
by Scarrington from Uk

A little tired around the edges

Posted Jul 12, 2013 on Hotels.com
An urban but quiet location within a €17 taxi ride to Lucca. Could be very impressive if the gardens were maintained and the higher floors refurbished. Large pool in excellent order with good amenities. Very helpful and friendly young staff. Fine for breakfast and light meals but not a gourmet experience .Not bad value for money probably reflecting the need for expenditure
5 out of 5
for Everyone
by Jenny from England

Relax in style!

Posted Jul 9, 2013
Pros: superb location to tour area. Lovely pool area and fantastic reception rooms. Very relaxing. Staff very helpful.
Cons: Breakfast could have been better. Did not eat at the restaurant for lunch and dinner so could not comment.
Location: Ideal for touring and some excellent restaurants nearby that were good value - ask for recommendations from hotel.
Excellent hotel in beautiful surroundings. Staff were very helpful - the reception staff arranged for us to have a meal at a local restaurant at 10.30 pm on our day of arrival so that we did not miss an evening meal when our flight was late. The pool attendant, a charming girl studying law, was helping us with information about local shopping and designer outlets. The whole experience of being at the hotel is one of absolute relaxation, and feeling very pampered. The breakfast waiter remembers how you like your cafe latte, the towels are brought to your sun beds immediately, the lounge areas are really beautifully decorated in keeping with the grandeur of the hotel. The location is ideal for touring. BUT .. beware the cost of visiting the local beach areas. Expect to pay £50 a day for the hire of a couple of beds, a sun umbrella and towels. The better news is that the food is fantastic nearby and not expensive. Wine is cheap.
2 out of 5
by A verified traveler

bad experience

Posted Jun 24, 2013
Pros: nothing
Cons: more employee
Location: moderate
the hotel is no more in michelin guide that says lot of thngs there is not enough staff poor service to much children very nosy pool area
5 out of 5
for Families
by Alan from Cambridge UK

Lovely hotel

Posted May 22, 2013 on Hotels.com
One night but super room and very comfortable with beautiful bathroom.
5 out of 5
for Couples
by IAN from Norfolk UK

A great experience

Posted Oct 31, 2012
Pros: Ambience and food
Cons: charging for internet lets the side down!
Location: Restricted for walks off the property - no footpaths on busy main road
Elegant with very good good service. Dinner a little expensive but very good. Breakfast excellent. At this price we were amazed to be charged for internet access when cheaper hotels offer free - and the keyboard on the pc needed replacing!
5 out of 5
for Families
by Tilda

Wonderful place to stay near Lucca

Posted Aug 23, 2012 on Hotels.com
absolutely lovely hotel - wonderful high ceiling rooms and beautifully decorated. already thinking of going back. wonderful food too.
5 out of 5
for Everyone
by A verified traveler from Hobart TAS, Australia

The Best Hotel of my Honeymoon!

Posted Jun 27, 2012
Northern Tuscany has our vote overall so far for our favourite place, we will go back! Hotel La Principessa is tops! The building, our room, pool with it´s own bar, service and huge gardens are fantastic. We will be back one day!