Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

basic accomodations

Posted May 19, 2015
Pros: clean, pet-free
Cons: bed/mattress comfort
Location: not much near by. Convenient to I-90. This was 30 mins away from Northampton where we were attending college graduation.
overall clean and basic accommodations. Price was acceptable only because breakfast and wifi were included. The no pet policy was good as the rooms were fresh - though I developed a stuffy nose allergy overnight that went away the next day at a different hotel. This was 30 mins away from Northampton where we were attending college graduation where other hotels were either full or had bad experiences with in the past due to pet smells.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Highly recommend. Can't now. Everything was excellent.
2 out of 5
by A verified travelerfrom C

all good except staff

Posted May 15, 2015
Room was not two beds as booked. Staff tried to blame it on expedia and never apologized.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
We enjoyed our stay, it was clean and convenient to stores & restaurants.
2 out of 5
by A verified traveler

Wouldn't recommend

Posted Mar 23, 2015
We were awoken all night long with screaming in the parking lot and a lot of hall way noise. To be honest the hotel isn't at fault for rude guest's behavior.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for weekend retriete

Posted Mar 16, 2015
Pros: The continental breakfast was wonderful. The rooms were clean.
This hotel looks and feels new. The breakfast was amazing.
4 out of 5
Recommended
for Families
by A verified traveler

Money well spent

Posted Feb 28, 2015 on Hotels
Room was comfortable and clean. Not very spacious but acceptable. Really don't think that a reminder to reuse towels was very necessary. Breakfast was plentiful. Could have used more "salting" in parking area particularly around disabled car spots.
4 out of 5
Recommended
for Business Travelers
by hasanfrom antalya

otel iyi

Posted Feb 19, 2015 on Hotels
oldukça memnun kaldım..sakin ve güzel bir otel..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pros: It was clean, and neat. Hotel staff were friendly and helpful...
Location: Location was very good as it was right off the highway to I-90...easy off and easy on...
experience was good, all was fine...nothing more to say
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, NY

Awesome overnight stay

Posted Jan 27, 2015
Pros: Easy check in and check out. Staff was attentive
Cons: The continental breakfast was lacking. The juice machine was empty and the "hot" items were not very good...
This Holiday Inn was the most economical and convenient for our overnight stay. My friend and I attended a concert at the Mass Mutual Center, but wanted someplace homier than Springfield.