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Reviews of Sleep Inn & Suites near Palmetto State Park

2.5 out of 5
Sleep Inn & Suites near Palmetto State Park
2138 Water Street, Gonzales, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 159 reviews" "
Rating 8 - Good. 43 out of 159 reviews" "
Rating 6 - Okay. 12 out of 159 reviews" "
Rating 4 - Poor. 11 out of 159 reviews" "
Rating 2 - Terrible. 5 out of 159 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Janice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly clean and comfortable with super friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Jackie, Devine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice facility! The room was so nice, especially at such a good price. The breakfast was also fantastic!!!
Stayed 1 night in Nov 2023

4/10 Poor

Trevinia, Denton

Traveled with family
Disliked: Property conditions & facilities
Breakfast was horrible. I was told it would be better next day and it was not. Didn’t even try 3rd day.
Stayed 3 nights in Oct 2023

8/10 Good

Lacretia

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Steven

Traveled with family
Liked: Staff & service, room comfort
It's a value inn with nice staff
Our stay was fairly last minute and this fit the need. The comforter on one bed was stained, but the sheets beneath seemed clean. The AC worked well. The staff were friendly; we never needed to contact them for anything. The breakfast is basic but good for on the go. The parking lot is well lit. We didn't try the swimming pool.
Stayed 2 nights in Aug 2023

8/10 Good

Stacey

Ok stay with little problem things
The staff at the front desk was nice, friendly and informative during check-in. The bed was not comfortable for me, but my husband slept well. The towel rack in the bathroom was bent with chrome peeling. The public bathroom had been mopped, but the debris and dirty water from the mop was slung on the wall. We went to breakfast 30 minutes before it ended and there was one of each thing. The cafeteria lady would bring out one more (not multiple) when that was gone. Then she brought out a large garbage can and sat it in the cafeteria the last 20 minutes of our meal. Also, the United States flag was not at full staff - it appeared due to the chain being broken.
Stayed 1 night in Aug 2023

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean bed was very comfortable the bathroom was spotless and it was very quiet
Stayed 2 nights in Jul 2023
Response from Monica on Jul 31, 2023
Thank you for the compliments. I am glad you enjoyed your stay with us. We hope to see you again soon.Monica- Operations Manager

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay. We were able too bbq and have a nice pool day for my baby bday. I loved it and definitely will be back. Thank you again.
Stayed 1 night in Jul 2023
Response from Monica on Jul 31, 2023
We are glad you enjoyed your stay. Hope to see you again soon.Monica- Operations Manager

10/10 Excellent

Maria D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE ENJOY OUR STAY, IS IN A GOOD SPOT, I USUALLY DON'T REST BUT HERE I REALLY DID THE PILLOWS ARE AMAZING,
Stayed 2 nights in Jun 2023

10/10 Excellent

nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Clean! The only this I did not like was breakfast! But perhaps it is liked by other people.
Stayed 1 night in Jun 2023

6/10 Okay

Shannon

Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2023

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Tanisha, Houston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried 4 different rooms and all were dusty, and the heaters made a massive amount of noise. I will not be staying here again

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Tammy, Crosby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely nice
Stayed 1 night in Oct 2022
Response from Sleep Inn & Suites, Gonzales, TX on Nov 8, 2022
Thank you so much for taking time and sharing your experience. We greatly appreciate it! We hope to see you again.

4/10 Poor

Warren

Traveled with partner
Disliked: Amenities, property conditions & facilities
Tv not working. No gym as advertised.
Stayed 2 nights in Sep 2022
Response from Monica on Sep 15, 2022
Hello Mr. Warren,Thank you for staying with us. I am sorry that the tv was not working properly I am getting my maintenance to look into that. We just got new owners and are no longer offering gym access I do apologize for that,. I am currently working on removing that from the site saying we do offer access to a gym.Thank you,Monica WallaceOperations Manager

6/10 Okay

Kristie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Need to remodel
Stayed 2 nights in Sep 2022
Response from Monica- Operations Manager on Sep 6, 2022
Kristie,Thank you for your feed back. We recently got new owners and they are looking into things that need to be fixed. Hopefully things will be better on your next visit.Thank you

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2022
Response from Monica- Operations Manager on Sep 6, 2022
Thank you for your comment. Hope to see you again.

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but the beds are older when you lay down you sink into them, but was still able to sleep well.
Stayed 2 nights in Aug 2022
Response from Monica- Operations Manager on Aug 13, 2022
Hello, I am glad everything was great. We just got new owners who will be looking into any updates needed at the hotel. Thank you for letting us know about our beds and we will be looking into it. Hope to see you again.

8/10 Good

Chris

Stayed 1 night in Jul 2022

10/10 Excellent

GRAHAM D. G.

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2022
Response from Ky Aalsma on Aug 16, 2022
Mr. Graham, We want to thank you for taking your time to fill out the survey regarding your recent stay here with us. We take all feedback very seriously. We hope to see you back here with us soon. Have a wonderful day!

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Lauri

Traveled with family
Disliked: Amenities
It is a cheap place to stay, so I didn't expect much. However, the breakfast was very disappointing, and it smelled very bad inside and outside of the property.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, safe and great location.
Stayed 1 night in Nov 2021

4/10 Poor

Don

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
1st room broke tv Broke chest of drawers No counter in bathroom 2nd room cockroaches Elevator is a living disease spit on walls and door nasty
Stayed 4 nights in Jul 2021

4/10 Poor

Suzy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was moved 3 times, first room was not made ready, second room was not ready , the suite I used was very dated and dark, mold in dark shower. Phone in room did not work, tv had to have someone adjust so it would come in.
Stayed 1 night in Oct 2021

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They gave me a room with a huge trash can infront of my door to catch the water that was dripping from the ceiling. It was really uncomfortable to get into the room since most of the door was block by the trash can. The curtain from the restroom in the bathtub was all ripped. It's not worth staying there!
Stayed 1 night in Jul 2021

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Jun 2021

6/10 Okay

Kristie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just Ok
I'm originally from Gonzales so I visit once or twice a year and I usually stay at the sleep Inn. This last visit was just ok The Hotel needs to be better taken care of especially for the price.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Ok is all I can say. The motek was not full at all so I have to wonder why they gave me a room that had a bucke sitting in front of the door with a fowelto catch a potential leak....there was no water leaking while we were there. Had to ask for a TV remote.
Stayed 1 night in Apr 2021

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic!!! Stayed here before and will be back!!
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean hotel for a great value.
Stayed 2 nights in Jul 2020

8/10 Good

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gonzales Funfest
It was I expect from a small motel in a rural area
Stayed 2 nights in Jul 2020

6/10 Okay

Matthew K

Traveled with family
Liked: Cleanliness, room comfort
Acceptable for the price.
This hotel was nice enough for the price. We we're on the 3rd floor and the water pressure was limited and the tub creaked like it had damage underneath, but for the price it was acceptable.
Stayed 2 nights in Jun 2020

8/10 Good

Bobby

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice place to stay
Stayed 1 night in Feb 2020

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and the A/C was so quiet I slept like a baby
Stayed 2 nights in Jan 2020

8/10 Good

Ed

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are great sticklers for rules and I personally admire this. Great job!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprising Hotel and Great Deal!
I was really impressed by this hotel. It was very nice and at a decent price. It was definitely a pleasant surprise because when you book online, you don't always get what you think your getting. Friendly staff, clean hotel, good hot and cold breakfast, and clean swimming pool are all very welcoming.
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Everything was clean and staff was really nice
Stayed 1 night in Jul 2019