Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Orlando, FL

Should have just reserved my own room

Posted Jul 9, 2014
Pros: Close to the interstate..
Cons: Keep the homeless out of the parking lot hitting on customers as they unload there cars. I was sure my car was going to be vandalized after.
Location: just a stop over heading north
Saved $4 buy using Expedia but got the only hotel in the area with no breakfast included. Ended up spending $30 on breakfast so it was not really a bargain. Homeless were hitting us up for money in the parking lot of the hotel and the only person at the check in desk was not very customer service friendly. I asked about breakfast and she informed me since there is a Denny's on property they don't do breakfast. Was kind of rude about it. Room was good and what you would expect.
Comment from Hotel Management
Jul 15, 2014 by Jack, Hotel Management
Dear Bart We do have a rate that does include breakfast and you could get that through Expedia as well. We take every precaution to keep our property safe. We have our staff and police to patrol the area and when we find someone who doesn't belong we ask them to leave. We apologize for that happening to you. Sincerely
4 out of 5
Recommended
for Business Travelers
by theresa from gwynn oaks, md

nice hotel

Posted Jun 18, 2014
Pros: loved its convenient location to restaurants and quick access to I-95
Cons: n/a
Location: restaurants nearby along with Walmart and other stores
front desk staff very helpful loved that it was connected to a 24hr restaurant where we were able to eat our free breakfast at 12:30AM before we had to get back on the road again
Comment from Hotel Management
Jun 25, 2014 by Jack, Hotel Management
Dear theresafrom gwynn oaks md, Guest reviews are always welcome because it let's us know exactly how we are doing. Your kind words are more than welcome and will be passed along to all staff, restaraunt included. We hope the next time you travel this way you will stay with us again. Sincerely Jacqueline
5 out of 5
Recommended
for Everyone
by Titus

Great location for travel and relaxation

Posted May 26, 2014
Pros: The rooms were absolutely amazing. Comfortable bed, bathroom was nice, and everything was clean.
Cons: Staff friendliness and knowledge at check-in and some type of continental breakfast (free) for those not willing or able to sit in Deny's.
Location: Absolutely wonderful, everything needed was close by (stores, food, etc.) situated directly off I-95; great for guest traveling points north or south.
This property has outstanding rooms and bedding. Extremely comfortable and everything was in it's place. Although I was unable to experience all the accommodations Holiday Inn had to offer (due to time limits) I was extremely pleased with my stay. Just steps away from I-95, Wal*Mart, several eateries, etc. it is a very convenient location. Having a restaurant connected to the hotel caused them not to provide any form of breakfast and the staff wasn't as accommodating towards me at check-in. Based on the information provided by the booking agent and what they were telling me I wasn't pleased with policy differences. After requesting to speak with a manager for clarification I was refused and was told that I was not allowed to speak with anyone in their corporate office. Realized I didn't need to because everything worked itself out, but would have preferred them to be more accommodating and not as 'not nice' as they were. ALL IN ALL it was an absolutely WONDERFUL stay.
Comment from Hotel Management
May 28, 2014 by Jack, Hotel Management
Dear Titus It is truly good to know that "All IN ALL Your stay was "absolutely WONDERFUL". I am glad that things worked itself out and hope that the next time you are traveling through Lumberton you will stay with us. Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2014
Pros: Convenient to the highway
Cons: I don't like Denny's. The other chains have free coffee and some food.
Location: Starbucks and Outback and that's all
5 out of 5
Recommended
by I-95 Traveler from Jacksonville, FL to McLean, VA

We specifically chose to stop here a second time..

Posted Jan 11, 2014 on Hotels.com
I love this hotel compared to others I've stayed at on our trips up and down I-95. You don't have road noise. When you stop, there is a bar on premises so you can have a drink and relax. Denny's is also attached to the hotel, and it's great for breakfast (some of the rooms get coupons for Denny's breakfast). The people are nice. It's clean, it's quiet. All in all, it suits our needs and I'm sure we'll stop there again.
Comment from Hotel Management
Mar 15, 2014 by Jack, Hotel Management
Dear I-95 Traveler !00% of the time we seek to provide the type of service to keep our guest coming back and that is way reviews are important to let us know if we are meassuring up. Thanks for your review. We will see you on your next trip. Best wishes S Arp/General manager
5 out of 5
Recommended
by RMC from Dunkirk, MD

Perfect stop for long travel

Posted Jan 9, 2014 on Hotels.com
Lumberton Holiday Inn was perfect for the stop on the way home from Florida. There was a Wal-mart for any needed items and plenty of choices for dinner and a rest from the long drive.
Comment from Hotel Management
Mar 15, 2014 by Jack, Hotel Management
Dear RMC Thank you for taking the time to write this review and for staying with us. We hope to see you again here at Holiday Inn Lumberton. Sincerely Staff and Management
4 out of 5
Recommended
for Overnight Stay Before Destination
by Lorraine M.

Nice clean room close to I-95 with easy on and off

Posted Jan 7, 2014 on Hotels.com
Quick check in with friendly service. We got two rooms and they gave adjoining rooms which was nice. Large room with desk and chair plus an upholstered chair in corner. Big bathroom has excellent shower head with great water pressure. Room was equipped with a quiet refrigerator and nice microwave, too. We travel back and forth from PA to FL many times a year. This is one of the best rooms we have stayed in and most definitely the cleanest. It has a Denny's in the building if you like to have a good breakfast before you head out. We usually head out early and don't usually want breakfast until we have had a couple of hours on the road. My only complaint is the mattress is a little hard, but it did not keep me from having a good night sleep. The Holiday Inn of Lumberton is our new favorite overnight hotel when heading north from FL to PA.
Comment from Hotel Management
Mar 15, 2014 by Jack, Hotel Management
Dear Traveler If gives us great pleasure to provide friendly service and the stay you look forward to when choosing your lodging accommadations. Thank you for allowing us to become your new favorite overnight hotel when in Lumberton. More than 85% of our guests are repeats. Best Regards J. Jackson/Front desk
5 out of 5
Recommended
by mikecapp from boston

excellent stop on the way to Florida

Posted Dec 31, 2013 on Hotels.com
clean room..bed nice and firm..plenty of restaurants to got to nearby..Texas Steakhouse was packed when we got there for dinner...very quick checkin by the manager on duty--there were 4 people in line and we all werre checked in in minutes--he had all papers prepared ahead of time...
Comment from Hotel Management
Mar 15, 2014 by Jack, Hotel Management
Dear Mikecapp we train our staff to be efficent, thorough and quick. We know that our guest's time is valuable. We will let all of our staff know that their delligence is not in vain. Thank you for your comment. Sincerely J Jackson/front desk
5 out of 5
Recommended
for Overnight Stay Before Destination
by Dong-Gi Hong from New Jersey

convenient location, clean and efficient.

Posted Nov 26, 2013 on Hotels.com
The receptionist was courteous and helped locating a near by restaurant that gave us discount for being a guest at this hotel. Checking out was simple and pleasant experience. I plan to stop by again on my back home from Florida.
Comment from Hotel Management
Feb 1, 2014 by Jack, Hotel Management
Dear Dong- Gi Hong Thank you for your compliments your comments will be shared with our staff because everyone here strives daily and continously to ensure that all of our guest have a great experince and we look forward to your return. Best Regards S. Arp/General manager
3 out of 5
Recommended
for Overnight Stay Before Destination
by Aperalta from Orlando, FL

Nice, but dated

Posted Nov 21, 2013 on Hotels.com
Too dated for my taste, but flat screen tv was nice. The folks at front desk were very pleasant. The place was clean and the beds were comfortable. Perfect - right on I 95.
Comment from Hotel Management
Jan 25, 2014 by Jack, Hotel Management
Dear Aperalta your candid review is appreciated. We do continue to keep our property up to date our maintanance and housekeeping work deligently to do so. Thank you for staying with Holiday Inn Lumberton North. Best regards Management and Staff