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Rating 10 - Excellent. 482 out of 733 reviews" "
10 - Excellent
482
Rating 8 - Good. 202 out of 733 reviews" "
8 - Good
202
Rating 6 - Okay. 34 out of 733 reviews" "
6 - Okay
34
Rating 4 - Poor. 10 out of 733 reviews" "
4 - Poor
10
Rating 2 - Terrible. 5 out of 733 reviews" "
2 - Terrible
5
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Lindsay
Apr 22, 2024
Lindsay
Stayed 1 night in Apr 2024
Response from Steve on Apr 23, 2024
Thank you for taking the time to fill out the review for us we appreciate that.Hopefully see you again sometime in the future when our renovations are all complete.Regard Steve.
Thank you David for taking the time to complete the review for us, we really do appreciate it.Very happy to read you a good stay with us.RegardsSteve.Front Office Manager.
Thank you Suzanne for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.
Thank you John for taking the time to complete the review for us, we do appreciate that.We do have a good team here and compliments are always pleasing to read.Hopefully we will see you again sometime in the future.RegardsSteve.
Although under renovations, this was a lovely stay.
Lynnette
Response from Steve on Apr 15, 2024
Thank you for taking the time to complete the review for us Lynette. We do appreciate you doing that.Great to hear your stay was a lovely one and we look forward to seeing you again sometime in the future.RegardsSteve.
Thank you Ezra for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.Great to see you had a good stay with us.RegardsSteve.
8/10 Good
Marlene
Traveled with partner
Apr 2, 2024
Liked: Cleanliness, staff & service, amenities
The staff was excellent and the rooms were pretty nice. Parts of the building were in renovations and in the future when completed, will be very nice. Unfortunately, the kitchen was being renovated and that meant that the breakfast was very limited.
Marlene
Stayed 2 nights in Mar 2024
Response from Steve on Apr 15, 2024
Thank you Marlene for taking the time to fill out the review for us. We had to limit the breakfast due to regulations placed upon us. Thank you for being understanding with this situation Marlene.Once it is all completed we will all be able to enjoy the new facilities.regards Steve.
Thank you Richard for taking the time to complete the review for us, we do appreciate that.We hope to see you again sometime in the future.regardsSteve.
8/10 Good
Sam
Mar 24, 2024
Liked: Cleanliness, staff & service
Sam
Stayed 1 night in Mar 2024
Response from steve on Mar 28, 2024
Thank you for your review we hope to see you again soon.
We had a great stay. Beds comfy, clean room, fun pool, breakfast was good, staff nice.
Only downside was no handicap parking that we saw.
Addition under construction so landscaping not so pretty, but that is only a temporary issue.
Linda
Stayed 2 nights in Mar 2024
Response from Steve, on Mar 18, 2024
Thank you for your review on your stay with us, the handicap parking is unfortunately located by the construction and not easily accessible. Hopefully on your next visit all construction will be complete.
10/10 Excellent
Molly
Mar 9, 2024
Molly
Stayed 2 nights in Dec 2023
Response from Steve on Apr 15, 2024
Thank you Molly for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.
The staff were very friendly room was clean and well appointed .I missed a mucrowave the bathroom needs updating .
Overall good property and would definitely recommend
Janet
Stayed 2 nights in Mar 2024
Response from Steve, on Mar 18, 2024
Thank you for your review on your stay with us.Microwaves are normally available upon request if supplies allow.Good to see that you would recommend us to others.
Good one nite stay until the power went out while I was naked in the bathroom just exiting the shower. Inconvenient! But the fault of a driver taking out a pole.
David
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 21, 2024
Thank you for the great review, David. We do apologize for the inconvenience of the power outage during your stay but we hope to see you again soon!
We are happy you enjoyed your stay and hope to see you again soon!
6/10 Okay
Bee
Jan 28, 2024
Liked: Cleanliness
Being put into a handicapped room
No 🛀 bathtub they should have said something .
I am not handicapped the hotel was empty not sure why I was put in one?
Bee
Stayed 2 nights in Jan 2024
Response from Joanne on Jan 29, 2024
Thank you Bee for your feedback - I am sorry that you did not enjoy your room. All of our standard king rooms are also accessible with the walk in shower. I do believe that this is noted in the room description but my apologies if this was not clear at the time of booking. We do offer other King room types if that is of interest - we have a King business room as well as a King suite. I hope that this helps in your next booking decision and that we will see you again.
8/10 Good
Samantha
Jan 28, 2024
Samantha
Stayed 1 night in Jan 2024
Response from Steve on Mar 28, 2024
Thank you for your review hope to see you again soon.
10/10 Excellent
Kerri
Traveled with family
Jan 20, 2024
Very friendly and helpful, would stay again in the future.
Kerri
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 20, 2024
Thank you very much for your great comments, we appreciate that you stayed with us!
The only issue which couldn’t be helped was the construction going on outside caused some noise. Understandable circumstances though.
Carolyn
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 25, 2024
Thank you for taking the time to fill out the review and we appreciate your understanding that the rebuild of the restaurant and extension of the hotel cause noise, we are looking forward to our improved property.
Thanks for taking the time to fill out the review, we hope to see you again soon.
4/10 Poor
David
Dec 18, 2023
Was given initial room with large dog barking next door.
Wanted room change but became difficult requiring an upgrade charge. Still waiting to hear if that can be waived. Should not be an issue!
David
Stayed 1 night in Dec 2023
Response from Joanne C on Dec 19, 2023
HI David - I am so sorry to hear about the issue with the dog. I did verify that you were not charged for the upgrade and if I can ever be of assistance in the future please do not hesitate to contact me directly.Joanne CooperGeneral Manager
10/10 Excellent
Becky
Dec 11, 2023
Liked: Amenities
Becky
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 11, 2023
We are happy you enjoyed our hospitality, thanks for filling out the review.
Front counter staff very friendly and helpful. Dining room staff were great also. The lady at the breakfast was awesome, so cheerful and happy was a nice start to the day.
Lisa
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 6, 2023
Thank you for choosing our hotel for your stay and we are happy that our breakfast staff helped your day to get off to a good start!
10/10 Excellent
Odette
Traveled with partner
Nov 28, 2023
Liked: Property conditions & facilities
The restaurant and bar on site were great
Odette
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 28, 2023
We appreciate your great review and are happy you enjoyed our restaurant. Please come again soon!
The hotel was lovely. All that we expected. Our room had a jacuzzi tub which was lovely.
Katherine
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 20, 2023
We are really happy you enjoyed your room and hospitality and hope to see you again soon!
10/10 Excellent
Heather
Nov 17, 2023
Heather
Stayed 1 night in Nov 2023
Response from Front |Desk on Nov 20, 2023
Thank you very much for staying with us and we really appreciate your great review!
8/10 Good
Daeho
Nov 11, 2023
Daeho
Stayed 1 night in Nov 2023
Response from Front Desk on Dec 3, 2023
Thank you very much for staying with us!
10/10 Excellent
Elizabeth
Nov 7, 2023
Liked: Cleanliness, amenities
Service was Excellent, room was clean and very comfortable. Complimentary breakfast offered lots of great variety and lots of amenities at the hotel for guests. Close to local shopping and food establishments whichisgreat. Have stayed here several times and each time service and accommodations excellent. Would highly recommend.👍
Elizabeth
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 8, 2023
Thank you so much for your great review and we look forward to welcoming you again!
Thank you for staying with us and we are happy you enjoyed our hospitality.
10/10 Excellent
Kelly
Oct 29, 2023
There was laundry facilities on sight, the breakfast was very good and the breakfast staff was fantastic. Rooms were very clean and beds and linen comfortable
Kelly
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you so much for your great review, it is very much appreciated!
I was looking for a place to rest and rejuvinate and this place was perfect! Normally I only need a bed for the night but decided to pamper myself and I couldn't have picked a better hotel. The room was comfy, the restaurant was great, and the complimentary breakfast was hot and filling.
Richard P
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 25, 2023
It is good to hear that we were able to provide you with a comfortable and relaxing stay and hope to see you again!