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For a value priced hotel it was what we expected. The hotel is showing its age but the staff member who checked us in was very knowledgeable and friendly. The room was clean and the king size bed was very comfortable.
Wade
Stayed 1 night in Feb 2024
Response from Lacie on Feb 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
10/10 Excellent
Justin
Feb 17, 2024
Liked: Staff & service
Justin
Stayed 1 night in Feb 2024
Response from Lacie on Feb 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
8/10 Good
Harold
Traveled with family
Feb 17, 2024
Liked: Cleanliness, staff & service, amenities
We were expecting less for the rate. It did the job, the room was clean but defenitely dated. Staff was nice. We were satisfied.
Harold
Stayed 1 night in Feb 2024
Response from Lacie on Feb 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
The front counter staff at check-in was wonderful. She was warm and friendly - everything I needed for a night's rest while I left my husband at the ER for a night's rest.
The room was dated, but clean. The bathroom had rust stains and drill hotels, but clearly disinfecting. The bed was comfortable.
The continental breakfast was basic but workable.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
10/10 Excellent
Mary Clare
Nov 10, 2023
Mary Clare
Stayed 1 night in Nov 2023
8/10 Good
Janet
Business traveler, Traveled with family
Nov 10, 2023
Liked: Amenities
Front desk clerk was very friendly and gave us a map of the area. We found the local theatre and enjoyed a movie. We like that there is breakfast included. Our room does not have fridge or microwave because we booked through you.
Janet
Stayed 1 night in Nov 2023
Response from Lacie on Nov 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
You have the friendliest staff I have ever met at a hotel, so welcoming and helpful not on the phone and in person! Would definitely stay here again.
Wendy
Stayed 1 night in Nov 2023
Response from Lacie on Nov 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
4/10 Poor
Martin
Nov 5, 2023
Martin
Stayed 1 night in Nov 2023
Response from Lacie on Nov 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
8/10 Good
Aldona
Nov 5, 2023
Liked: Cleanliness, staff & service
Aldona
Stayed 1 night in Nov 2023
Response from Lacie on Nov 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
4/10 Poor
Mario
Nov 4, 2023
Mario
Stayed 1 night in Oct 2023
Response from Lacie on Nov 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
4/10 Poor
Ramona
Oct 27, 2023
Liked: Cleanliness
Disliked: Staff & service
Ramona
Stayed 5 nights in Oct 2023
Response from Lacie on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Shane
Oct 25, 2023
Shane
Stayed 2 nights in Oct 2023
Response from Lacie on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
6/10 Okay
Colleen
Oct 21, 2023
Liked: Cleanliness, staff & service, amenities
Personally don’t care for carpet in rooms…
Bed was comfortable
Colleen
Stayed 1 night in Oct 2023
Response from Lacie on Oct 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
They shouldn't be open. Desaster, dirty, moldy, bad carpet, you can see the concrete in places, noisy heating. Breakfast, non existent. I am sure, worst hotel in Nova Scotia and one of the worst in Canada! I think, I saw enough after spending around 100 night in hotel rooms per year, in the last 15 years...
Laszlo
Stayed 1 night in Oct 2023
Response from Lacie on Oct 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Excellent
Ramona
Traveled with partner, Traveled with pets
Oct 17, 2023
Liked: Amenities
Great stay , great staff , super clean . We can’t check in our next stop till 3 and they are very accommodating! Staying again soon 😊
Ramona
Stayed 2 nights in Oct 2023
Response from Lacie on Oct 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
6/10 Okay
Leila
Oct 7, 2023
Liked: Cleanliness, staff & service, room comfort
Overpriced for basic place
The room was clean and comfortable but basic and a little worn. The rest of the property is definitely worn, and breakfast was just packaged pastries. And for this, the room cost substantially more than the Wyndham property we stayed at one night later that was beautiful and updated. Very overpriced for what it was.
The desk person was a bright spot — she was cheerful and friendly.
Leila
Stayed 1 night in Oct 2023
Response from Lacie on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
6/10 Okay
Lisa
Traveled with family
Oct 5, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms didnt have a phone in them so i couldnt contact my family in another room and also to contact the front desk we had to go down, the stairs are located in an inconvenient spot for the rooms upstairs, the breakfast area was a joke with only 2 tables you couldnt get coffee then get toast or anything else because there was no place to set my coffee down. The lady at the front desk when we checked in has got to be the friendliest front desk staff i have ever come across!
Lisa
Stayed 1 night in Sep 2023
Response from Lacie on Oct 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
This is a decent hotel for a short stay. It's clean and the staff are great. It's in need of some renovation, and it would be great if they replaced all of the old carpets with some new laminate flooring.. limited selection for breakfast . We would come back because it's clean, convenient and the staff are very friendly.
Linda
Stayed 1 night in Oct 2023
Response from Lacie on Oct 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
8/10 Good
Kathleen
Traveled with family
Oct 4, 2023
Liked: Cleanliness, staff & service, amenities
The front desk representative Joanna was outstanding. She was very helpful with my elderly father. She was very friendly and i enjoyed talking to her. She gave us recommendations for places to eat. She truly went above and beyond to make our stay pleasant. The hotel and rooms were clean and comfortable. We would definitely choose this hotel afain.
Kathleen
Response from Lacie on Oct 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
The staff was amazing. Catered to every whim if you just asked. Not much to do in a small town, but it's beautiful. If you're young, you can walk to nearby dining but driving is probably necessary for most.
Eric
Stayed 5 nights in Sep 2023
Response from Lacie on Oct 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
10/10 Excellent
Merla
Oct 2, 2023
Merla
Stayed 2 nights in Sep 2023
Response from Lacie on Oct 6, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
8/10 Good
Ted
Oct 1, 2023
Ted
Stayed 1 night in Sep 2023
Response from Lacie on Oct 3, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
Check in and check out was easy. Staff was great and friendly! Breakfast had many options. We liked having the adjoining room. Would definitely stay again!
Nicole
Stayed 1 night in Sep 2023
Response from Lacie on Oct 2, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
Friendly staff, clean room and lobby. Our room was lacking a fridge ( we were told it was broken)and carpet ripped. Otheriwse clean room , would stay again if needed.
Caroline
Stayed 2 nights in Sep 2023
Response from Lacie on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!
Our room was full of black mould on the walls, the radiator, by the lights. The entire room and building smelled stuffy and musty and it induced breathing issues and an asthma attack in one of my family members.
Roben
Stayed 1 night in Sep 2023
Response from Lacie on Sep 25, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.