Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria Falls

Very nice hotel next to a nice shopping mall

Posted Mar 30, 2015
Very comfortable stay. Hotel close to a good mall with most of the conveniences
Comment from Hotel Management
Apr 1, 2015 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review on your recent stay with us.We are glad to read that you had a comfortable stay. We look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Couples
by Jonasfrom Stockholm

Best in Lusaka

Posted Jan 28, 2015 on Hotels.com
Fantastic service, what you expect from a 5***** hotel.
Comment from Hotel Management
Apr 4, 2015 by Nils Rothbarth, Hotel Management
Dear Jonas, Thank you for taking the time to write a review on your recent stay with us. We are delighted to read that we provided fantastic service and met your expectations. We look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Lusaka

Posted Jan 21, 2015 on Hotels.com
Exellent hotel et piscine chambre grande et propre ras
Comment from Hotel Management
Mar 28, 2015 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review on your recent stay with us. We are pleased to read that you had a pleasant stay. We look forward to welcoming you back during your next visit to Lusaka. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kampala, Uganda

Close to shopping malls, easily accessible.

Posted Jan 12, 2015
Very friendly and helpful staff from front desk to conceignerie.
Comment from Hotel Management
Jan 19, 2015 by Nils Rothbarth, Hotel Management
Dear James, Thank you for taking the time to provide valuable feedback regarding your recent stay with us. We are glad to read that you appreciate the location of the hotel, it certainly makes it convenient for our guests to access local malls and restaurants. We certainly look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hotell til forventningene

Posted Jan 9, 2015 on Hotels.com
Europeisk standard på alt og veldig god mat. Hyggelige ansatte!
Comment from Hotel Management
Mar 21, 2015 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review on your recent stay with us. We are pleased to read that you had a pleasant stay. We look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Business Travelers
by Nabothfrom Brindisi, Italy

A good hotel

Posted Dec 24, 2014 on Hotels.com
Fantastic hotel, excellent service. Recommend to any business traveller.
Comment from Hotel Management
Feb 28, 2015 by Nils Rothbarth, Hotel Management
Dear Naboth, Thank your for providing valuable feedback regarding your recent stay with us. We are pleased to read that you had a fantastic stay, furthermore it is delightful to know you would recommend the hotel to others. We look forward to welcome you back during your next visit to Lusaka. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TERNI

FANTASTICO

Posted Dec 21, 2014
Qualita',servizi e cmfort al top della categoria,hotel situatoin ottima posizione ed in un area dove si trova di tutto
Comment from Hotel Management
Dec 29, 2014 by Nils Rothbarth, Hotel Management
Dear Massimo, Thank your for taking the time to write a review on your recent stay. We are delighted to read that you had a fantastic stay. We look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 20, 2014 on Hotels.com
Comment from Hotel Management
Feb 28, 2015 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to rate your overall experience during your stay with us. We look forward to welcoming your back in the future. Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
Cons: Water pressure and hot water.
Quick check in and out. No real problems except with water. Good location.
Comment from Hotel Management
Dec 17, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback on your stay with us. We are pleased to read that you did not encounter many problems. Please be assured that the water issue is currently being addressed Regards, Nils Rothbarth General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Netherlands

Trendy hotel, large rooms but no african ambiance

Posted Dec 5, 2014
Pros: The terras is the place to be, also nice pool area with bar.
Cons: Most of the staff is not customer friendly. Looks like they are not committed to their job and do not really care about the wellness of the guests.
Location: Nearby shopping mall, airport 20 minutes
It is a very nice hotel, large clean rooms. Pretty trendy and fashionable. Though you might prefer the Taj Pamodzi which has a more local (african) ambiance.
Comment from Hotel Management
Dec 12, 2014 by Nils Rothbarth, Hotel Management
Dear Marcel, Thank you for taking the time to write a review on your stay with us. On behalf of the entire team, I am pleased to read that you liked our hotel. I look forward to welcoming you back in the near future. Regards, Nils Rothbarth General Manager