Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Hotel!

Posted Aug 19, 2014
Pros: Everything.
Cons: Can't really imagine what can be improved.
Location: Great location in Lusaka, across the street from the Arcades complex with its restaurants, shops and other amenities.
My second stay at the Radisson in eight months. It was just as enjoyable as the first time. Centrally located with excellent facilities, especially the gym, poolside area and super fast WiFi. I can't imagine staying anywhere else in Lusaka.
Comment from Hotel Management
Aug 23, 2014 by Nils Rothbarth, Hotel Management
Dear Clarence, Thank you for taking the time to write a review regarding you recent stay with us.I am delighted to read that your second stay was just as enjoyable as the first one. We appreciate you as a loyal guest and look forward to welcoming you back in the near future. Warm Regards, Nils Rothbarth General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Quality decreasing

Posted Jul 16, 2014
Pros: Breakfast
Cons: Maintenance of rooms.
Having been in the Radisson Blu last year and now, one can feel the hotel problems as a guest, since maintenance, guest services and general staff attitude is influenced probably by the recent change of ownership. So showers are not functioning, room services have difficulties to communicate about lack of food, and staff does not seem to be as heart warming and friendly as in previous stays. Nevertheless, the Radisson remains the best hotel in Lusaka and its breakfast buffet and teh Italian coffee is just great.
Comment from Hotel Management
Jul 29, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Many thanks for taking the time to write a review on your recent stay with us. I am delighted to read that you consider our hotel to be the best in Lusaka. I would like to sincerely apologize for the inconveniences you incurred during your stay; I am however grateful to you for the feedback as it gives us a chance to right any wrongs. Please be assured that your comments have been taken on board and will be communicated to respective departments to further prevent similar incidents recurring. We look forward to welcoming you back during your next visit to Lusaka. Warm Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Lusaka

Posted Jul 2, 2014
Nice hotel, but my room wasn't cleaned very thoroughly.
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to give feedback on your recent stay with us. I am very delighted to know that you think our hotel is the best in Lusaka. Please be assured that your comment regarding the cleanliness of the room has been communicated to the respective department to prevent a similar incident from recurring. We look forward to welcoming you back in the near future. Kind Regards, Nils Rothabrth General Manager
4 out of 5
Recommended
for Everyone
by Seasoned Travel from Canberra

Close to airport

Posted Jun 24, 2014
Pros: It had large spacious rooms. The food was fine and it appears there is some underground way to get to a nearby shopping mall but didn't investigate.
Cons: Shower was not easy for hot water.
Location: Close to airport and across street from shopping mall.
This place is fine for a short stay. It has some quirks. The shower was not easy for hot water. Otherwise we had no difficulties.
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Many thanks for providing us with feedback on your recent stay with us. I am pleased to know that you found the proximity of the hotel to the Airport an advantage for you. Please be assured all your comments have been taken on board. We look forward to welcoming you back during your next visit to Lusaka. Kind Regards Nils Rothbarth General Manager
4 out of 5
Recommended
for Everyone
by Diana from SYDNEY, AUSTRALIA

good central hotel

Posted Jun 15, 2014
Pros: Those aspects mentioned above
Cons: Availability of simple things like English breakfast tea but that could be a symptom of Africa in general rather than the hotel
Location: As mentioned above. We were only there a couple of nights.
Hotel is well situated close to main activities in the city. The swimming pool area is well placed to avoid the general city hustle and bustle noise and the hotel is well placed for the Sunday orning markets and access to shopping centres
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to give feedback on your recent experience with us at the Radisson Blu Hotel Lusaka. We are delighted to know that you found the proximity of the hotel to the shopping centres beneficial during your stay. We appreciate you as a guest and look forward to welcoming you back during your next visit to Lusaka. Kind Regards, Nils Rothbarth General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by Elaine T from UK

Warm welcome

Posted May 30, 2014 on Hotels.com
We only stayed overnight but we found everything to be exceptional. We particularly appreciated the warm welcome, the friendly and helpful service and the efficient airport transfers.
Comment from Hotel Management
Aug 2, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for your feedback. I am delighted to know that your stay was exceptional and you found the staff to be friendly and helpful. I look forward to welcoming you back during your next visit to Lusaka. Kind Regards Nils Rothbarth General Manager
4 out of 5
Recommended
for Business Travelers
by Hans Bos from Berlin

Nice hotel but amenities need more maintenance

Posted May 30, 2014 on Hotels.com
The hotel is very attractive and comfortable and is surrounded by Lusaka's famous shopping malls with lots of restaurant and shopping options. The restaurant in the hotel is very good (maybe the best pizza in Africa and a great breakfast) and the pool bar is also nice and affordable. On the downside, the pool was ice cold (this was during Zambia's cold season) and so was the jacuzzi. Also, the hotel shuttle to LUN airport was overpriced and unreliable. If you can find one, you are better off with a taxi.
Comment from Hotel Management
Aug 2, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review on your recent experience with us at the Radisson Blu Hotel, Lusaka. I am delighted to know that you enjoyed the food at our Filini restaurant and and pool bar. We really appreciate your feedback and look forward to welcoming you back in the near future. Kind Regards Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A

Posted May 20, 2014
Pros: Cleanliness, quality of room & facilities for the price. Staff were very friendly and responsive
Cons: Speed of room service could be improved
Location: As above
Good location, not far from airport, safe surroundings, available banks, shops, restaurant alternatives Staff were very accommodating and responsive to our needs and special requests. Room service was a bit slow but not sure how busy the hotel was at the time.
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback on your experience with us.I am glad to know that you had a good stay and found many aspects and amenities of the hotel to your satisfaction. We look forward to welcoming you back during your next visit to Lusaka Kind Regards Nils Rothbarth General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A

Posted May 20, 2014
Pros: Cleanliness, quality of room & facilities for the price. Staff were very friendly and responsive
Cons: Speed of room service could be improved
Location: As above
Good location, not far from airport, safe surroundings, available banks, shops, restaurant alternatives Staff were very accommodating and responsive to our needs and special requests. Room service was a bit slow but not sure how busy the hotel was at the time.
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback on your experience with us.I am glad to know that you had a good stay and found many aspects and amenities of the hotel to your satisfaction. We look forward to welcoming you back during your next visit to Lusaka Kind Regards Nils Rothbarth General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to airport and mall

Posted May 16, 2014
Staff are friendly and breakfast buffet amazing. Made a reverse charge call home though phone operator (did this with her) and was still charged by the hotel. Not impressed. They attempted to charge me twice for my room.
Comment from Hotel Management
Jul 5, 2014 by Nils Rothbarth, Hotel Management
Dear Valued Guest, Many thanks for taking the time to write a review on your recent stay with us. I am delighted to know that your found the staff friendly and enjoyed our breakfast buffet. Please accept my sincere apologies for any inconvenience you may have experienced. Furthermore I can assure you that your points have been take on board to prevent a similar incident from reoccurring. Kind Regards Nils Rothbarth General Manager