Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Germany

Expedia promised a room that does not exist!

Posted Sep 5, 2014
Pros: The staff was nice. It was an ok location.
Cons: Expedia could double check to make sure the rooms they book are actually in the hotel!
Location: Nice place. Lots to do.
I reserved a room with two queen beds. It was supposed to be a large room with 2 queens through expedia.. When I got to the hotel they said they had no rooms with 2 queen beds at all in the hotel. They had me in a small room with one bed. Then they moved me to a slightly larger room with a bed and a sofa bed. Neither looked anything like the pictures on expedia. If I had known they had only small rooms with 1 bed, I never would have booked and certainly wouldn't have paid nearly $500 for 3 nights. Too bad the room was non refundable. This has definitely turned me away from using expedia in the future. I used to use Expedia for almost every trip. Also, the pool was cold and the elevator was slow.
Comment from Hotel Management
Sep 15, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the constructive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

decent location for drivers, and great value

Posted Sep 3, 2014
this hotel is a high standard business hotel a 10min drive from the heart of luxembourg city, and at what we paid on expedia was really great value.
Comment from Hotel Management
Sep 16, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Families
by A verified traveler

On the edge of town, but great overnight stop

Posted Sep 1, 2014
Used it as an overnight stop with our 6 year old son. Have used this hotel a number of times now and will use again.
Comment from Hotel Management
Sep 16, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chelmsford, UK

Excellent hotel

Posted Sep 1, 2014
Pros: Excellent rooms, wonderful spread at breakfast and extremely helpful staff.
Location: Close to the airport and only a short bus ride to the city centre with all the shops, restaurants and bars.
Stayed in this Doubletree on our way to Switzerland a couple of weeks ago. Excellent rooms, wonderful spread at breakfast and extremely helpful staff. A little way out of town but a frequent and inexpensive bus service from a couple of hundred metres from the front door. Can thoroughly recommend.
Comment from Hotel Management
Sep 16, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

En route through Luxembourg

Posted Aug 19, 2014
Pros: Our daughter loved the swimming pool.
Cons: We felt that having to pay for wi-fi was rather mean
Location: We would recommend a drive into Luxembourg city to avoid the hills.
We were travelling through the area and were looking for a hotel with a pool. This hotel was well located with all modern facilities.
Comment from Hotel Management
Sep 16, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, just don't order the soup

Posted Jul 28, 2014
Nice and clean hotel. Great location. Plenty of free parking. No complaints, except for the elevators. Totally unacceptable for a hotel like this. The price they ask for soup is just ridiculous. I wonder if they put it on the menu just to see if anyone would actually order it.
Comment from Hotel Management
Jul 29, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Very good stay

Posted Jul 22, 2014 on Hotels.com
Agree with all what has been said before. Helpful and friendly stuff, excellent room (many TV channels) / bed, good breafast, free parking and a nice pool area. If something could be added than a few play toys for little ones/ kids in the outside area adjacent to the pool. Also, Dinner seems very expensive. Would definately stay again though.
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by debbyduck from Droitwich

Comfortable stay with extremely friendly service

Posted Jul 19, 2014 on Hotels.com
Very clean and modern hotel, We were greeted warmly & professionally at the reception. Our room was spacious, clean, modern & aircon was very welcome. The bathroom was good with a powerful shower and nice big, soft towels. Unfortunately, wifi is not free in the room, but 5 euro for 24 hours wasn't going to break the bank. We needed this for a business transaction. We used the pool & I managed to do a little exercise in the small gym, but this was adequate for what I needed. Unfortunately, we were too tired to venture into the town & we thought the restaurant prices were a little expensive, so we ordered pizza to the room. This was nice, but still a little expensive. Breakfast was really good & again we were very warmly greeted on the way in. We would highly recommend this hotel and hope to return so we can see some of Luxembourg city.
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Personal Event
by Adam from London

Doubletree Hilton Luxemburg

Posted Jul 17, 2014 on Hotels.com
Good, clean hotel with friendly staff. It's a bit far out of the centre; an hour's walk or fifteen minutes on the bus for two euros. Beware, last bus back leaves the centre departs at 22:44 and 22:18 on a Sunday.
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Sep 27, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham , England.

Excellent Hotel just outside Luxembourg

Posted Jul 14, 2014
Pros: Convenience of location, catering for pets, pleasant spacious comfortable room.
Cons: Allocate a corner of the dining room, away from served food, where we might sit with our well behaved dog for meals. We had to go into Luxembourg.
Location: We only visited the centre of Luxembourg for a meal, as we were in transit home. Excellent range of bars and restaurants.
We were welcomed at check-in with cookies and a treat for the dog. The cookies were ideal with a cup of tea (Hot drink catering provided in room) in our room after a long car journey. The reception staff were most helpful throughout our stay. The rooms had been refurbished since our previous stay in 2010 and were very pleasant, comfortable and spacious. Having suffered a hard bed and pillow at our previous night's stop, the comfortable bed and soft pillows provided an excellent night's sleep. The morning breakfast buffet was superb.
Comment from Hotel Management
Jul 17, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager
Comment from Hotel Management
Jul 17, 2014 by Mathias, Hotel Management
Dear Guest, First of all we would like to thank you for having chosen the DoubleTree by Hilton Luxembourg and for having taken the time to give us your written feedback. Please let me also thank you for the very positive comments you gave about your stay and the team of the DoubleTree by Hilton Luxembourg, I hope to have the pleasure to welcoming you personally very soon at the DoubleTree by Hilton Luxembourg and remain, Yours sincerely, Mathias Busch General Manager