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Reviews of Hôtel Zurich

3 out of 5
Hôtel Zurich
36, rue Joseph Junck, Luxembourg City

Reviews

5.4
Rating 10 - Excellent. 4 out of 110 reviews" "
Rating 8 - Good. 23 out of 110 reviews" "
Rating 6 - Okay. 33 out of 110 reviews" "
Rating 4 - Poor. 32 out of 110 reviews" "
Rating 2 - Terrible. 18 out of 110 reviews" "

6.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

DIANE

Stayed 1 night in May 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You’ve been warned!!
Not as advertised. Listing said air conditioning, there is none. There was a fan but it didn’t work. Says double bed but it is twin beds. After calls to hotels.com and they got management to bring us a fan. And because we had paid for the room before seeing it they could only give us a $25 discount. Rooms are very run down. The cleaners are doing a great job with what they have to work with. Noisy area surrounded by sex shops, nightclubs and street walkers. Yelling in the streets til 4 am. Spend some more money and stay in the older part of the city. I wish I had. I travel a lot and am very reasonable when it comes to expectations and this was one of my worse hotel stays.
Electrical outlet fell right out
Cracked toilet
Cracked sink
Shower hose nearly destroyed
Stayed 2 nights in May 2022

6/10 Okay

Abby

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location, wasn't too noisy. room was out dated and not clean. But it was cheap so can't really complain
Stayed 2 nights in Apr 2022

8/10 Good

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and not so good
There are a number of reviews online, some are spot on and some are way off the mark. On the plus side the hotel is clean and comfortable, and its location next to the railway station is great - after a flight and trip on the shuttle bus you get off and walk about 200m to the hotel. There is a supermarket nearby and plenty of bars and bistros if needed. Also (one of my favourite things) a bar with live music. Wi-fi works fine, TV had plenty of choice of channels On the downside the street is noisy until about 1-2am and even after there is a lot of shouting and so on going on. As a single man I felt safe but this is not a hotel for single female travellers or families. The receptionist also doubles as the barmaid so while trying to check in there are thirsty punters also vying for her attention. Its a busy bar so odd times you may like to ask about nearby facilities or questions about your stay the chances of getting her attention are pretty slim.
Stayed 5 nights in May 2022

8/10 Good

Amelia

Liked: Cleanliness, property conditions & facilities
The hotel is located near the train station which is really nice. The place is fairly clean and the staff is quite nice and accommodating
Stayed 1 night in Mar 2022

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Close to Station
Standard hotel close to the train station and above one of the bars. Not much else to say, it was clean (though perhaps a smoker had been in the room previously), just a matter of paying, getting the key, the door code for after hours, and dropping the key off next morning.
Stayed 1 night in May 2018

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather sleep in my car
Considering the price, we were disappointed with our stay. The reception is connected to a sleazy bar and the hotel itself is in a red light district. The room felt dated and ‘used’.
Stayed 2 nights in May 2018

4/10 Poor

Neil, Toronto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location near centre and train station but room was very noisy facing street and in need of some TLC
Stayed 2 nights in May 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxembourg trip
Near transportation
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to Train Stn
Basic, clean. Very accommodating staff. No non smoking rooms. For 3 mornings a guy with a leaf blower Came by at 5:45am and did the other side of the street by 6am. Regular occurance? The hotel can't control that but it sure is annoying. The cafe/bar downstairs is open late. Folks go outside to smoke and that smoke wafts up to the open windows of the rooms. Maximum 5 hrs of quiet. The hotel is situated in a busy area with a good assortment of restaurants and varied entertainment.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

emily, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Clean room in great location Rooms above a noisy bar
Stayed 3 nights in Aug 2017

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick Somewhere Better than Hotel Zurich
Whta can I say about Hotel Zurich. First of all they have no lobby. There is a pass-through window to the Bar next door and one deals with the bar host. The rooms are in dire need of some attention. Paster falling off the walls - grout in the shower moldy and missing. Toilet and sink cracked. The safe in the room was totally busted and the TV receiver box was dangling from the bottom of the TV with 2 wire ties. We rented 2 rooms because we were traveling with a friend. The friends room had a fan but ours didn't. We asked for one because it was rather warm but they said they didn't have one. I guess that is ok but their attitude was rather flippant and I-don't-care if you know what I mean. The part of town this place is in is terrible. "Women of the night" and strip joints everywhere. I was looking for a parking garage and ended up having one of the local working girls help me out. She was friendly - it is an indication of just how many were around. The place isn't cheap and one gets no indication of its poor condition or location from its web site. I would not recommend it or stay there again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Mafalda

Disliked: Staff & service
Sketchy
+ Hotel staff was nice overall. It was a spacious room and quite clean. Inexpensive for luxembourg standards. - However, hotel reception is a window in a corridor leading to the bar next door. You have to wait for the staff to serve beers to check you in. Extremelly noisy. Room with strong tobacco smell. Sketchy neighbourhood with cabarets and drunk people in the street.

6/10 Okay

Michael, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station .good for one night stat
It was perfect near station .Reansonable price.

2/10 Terrible

Jam, Ottawa, Ont.

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good hotel.
A terrible place. Not clean. Nose all night. This is not a hotel. Just a room above a bar.

6/10 Okay

Verified traveler

Liked: Staff & service
Stay there if you have to.
The hotel is located in the most shady area in Luxembourg. I witnessed a fight between two junkies while I was there. The hotel stuff is friendly though. Sasha, the hotel clerk, was very kind and friendly. I would only recommend this hotel is there is no other option.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Qian

Liked: Staff & service
Disliked: Property conditions & facilities
Service is good, but the neighborhodd is too noisy, people drink very late and start drinking very earlier.

4/10 Poor

n, dusseldorf

Disliked: Room comfort
Scary neighbourhood
Room was good but very scary neighbourhood. Room had clean look even though the carpets were stained n burned. Bathroom was gin in the picture.

8/10 Good

Verified traveler

Liked: Cleanliness
Just OK
Good location near train station and Hop On Hop Off tour bus but too noisy at night.

6/10 Okay

KKNN777

this hotel is O.K.
Yes, this hotel is O.K. Prices are bit expensive but location is great.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel I've Ever Been To
This hotel lost my reservation, turned me away at the door, and was incredibly rude to me the entire conversation. This hotel is dirty, awful customer service, and a horrible location. I was harassed outside of the hotel and no one helped me.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Close to the train station.
It could be noisy till midnight due to its locality, if you don't mind.

6/10 Okay

stuartmitch, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
more a guest house than a hotel
this hotel is an example of "you get what you pay for". Ideally situated close to the station, it's cheap and OK for an overnight stay but as a business traveller I would not want to stay any longer. I was given the front door key-code on check-in (there is no night service) but managed not to take it with me... this ended up with me locked-out for the night. If you need somewhere cheap in LUX this will do the job but I would not recommend being out on the surrounding streets late at night (like any train station surroundings).

4/10 Poor

Dave, london

Disliked: Staff & service
good location
hotel functional but out of the hotels in the street / location probably my least preferred

4/10 Poor

Lisa, San Francisco Ca

Disliked: Property conditions & facilities, room comfort
Mediocre at best
The hotel was conveniently located close to the train station, hotel staff were kind but the room was very noisy and there were lots of people out on the late night prowl nearby (groups of shady men hanging nearby). Nothing horrible but I wouldn't stay here again.

6/10 Okay

Neil, Sydney

Liked: Cleanliness, staff & service, room comfort
Simple, cheap hotel
Hotel is a low priced, basic accomodation close to Luxembourg main railway station. The room was comfortable, clean and perfectly acceptable. Facilities are basic but sufficient and are in good condition. Be warned there are lots of stairs, probably not suitable for the elderly or those with a heart condition.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As advertised
Was comfortable and clean and staff were excellent. Very accommodating. Came down late for breakfast on my first day and lady put on her coat and went out to get me some bread, obviously just round the corner. Could have said No but I was impressed. The other reviews about Red Light District and noise were certainly not in evidence. Perfect location as so close to the station which was my criterion as will probably be my only visit there.

8/10 Good

monica

Liked: Room comfort

8/10 Good

Byrne, Witney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location and value for money.

4/10 Poor

Sydney, Nottingham, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Too many steps
There was nothing wrong with the room at the Zurich,... it's just that there were 74 steps to reach it and no lift and certainly noone available to carry the suitcase. The manager/proprietor was surly bordering on downright rude particularly when serving breakfast in the Bar/Cafe next door, which served as the hotel's public rooms. I thought it was definitely overpriced.

6/10 Okay

Andy, Atlanta, GA, USA

Liked: Cleanliness
Okay stay
I stayed at Hotel Zurich on the night of EUFA final. Since it's located on a bar street, you could imagine how noisy it was! The room was clean enough but there's something wrong with the tv set so I had to go to the bar to watch the game. The price was okay.

6/10 Okay

EL, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff but nosiy location
I gave 3 instead 4 for the overall rating because of the noisy environment in which the hotel is situated. The room is clean, comfortable and spacious. The staff is very friendly. Unfortunately, the location of the hotel is in an area where quite a number of people hanging out, who were inconsiderate shouting and laughing out loud at 1:00 am. I could not sleep well in my second night.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Red light district
This hotel is right in the centre of luxembourgs red light district,although handily located a 5 minute walk from the train station and only 20 minutes out of the main sightseeing areas, this hotel just felt unsafe. Walking to the hotel I was met with shady characters, and was kept up all night by streetnoise, the banging of doors and then a firealarm, which no one came to reassure me about. Thankfully I onlty stayed one night.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient location
The hotel is one block from the main train station and a very easy walk if you are toting luggage. Trams and buses are also located within 1 block to take you around the city. Staff was very friendly and helpful. I would stay here again if I ever return to Luxemburg. Good value.

8/10 Good

Joe, Lossiemouth, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Helpful Staff
10-15 minute walk to all the sights of Luxembourg, 2 minute walk to the station. The owner and staff were more helpful and friendly than at a 5 star hotel. The front desk is also a bar, no problems what so ever. English is good, and we were given maps of the city and recommendations of where to go and eat. There is no parking, but it is free on the street from 6pm to 8am, and after that you have to feed the meter. For the price, it is the only place we will ever stay in Luxembourg again.

4/10 Poor

osvaldo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Jacques

Liked: Cleanliness, room comfort
Hôtel proche de la gare. Bon rapport qualité prix
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

MAX

Stayed 1 night in Apr 2022

6/10 Okay

Thuc Anh

Liked: Cleanliness
Stayed 1 night in Jun 2018

2/10 Terrible

René, Bruxelles

Disliked: Staff & service, property conditions & facilities, room comfort
Rotlichtviertel
Das Hotel liegt mitten im Rotlichtviertel und weist einen sehr bescheidenen Komfort aus. So gibt es keinen Lift, mein Zimmer ist altmodisch eingerichtet, die Beleuchtung ist miserabel (z.B. gibt es keine Schreibtischlampe, lesen am Schreibtisch ist abends nicht möglich). Das Zimmer geht auf eine Strasse hinaus, aus der bis tief in die Nacht laute Musik und Partylärm von Barbesuchern heraufdröhnt. Gemessen an all dem ist ein Zimmerpreis von 145 Euro pro Nacht für eine Person ohne Frühstück völlig überrissen. Für Luxemburg ist das leider keine Seltenheit.
Stayed 1 night in Jun 2018

4/10 Poor

Thomas, Haarlem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dit hotel was het 'net-niet'
Gekozen op locatie dicht bij station. Helaas stond nergens vermeld dat er dames op straat hun geld proberen te verdienen met tippelen en dat er geregeld gevraagd wordt of je drugs nodig hebt. Het hotel bevind zich boven een cafe van dezelfde eigenaar/uitbater. Dit was tot sluitingstijd (01.00) goed te horen. De kamer was erg simpel ingericht, maar was schoon. Inchecken verliep rommelig, de boeking was kwijt.
Stayed 3 nights in May 2018

4/10 Poor

Andrzej

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stor skuffelse
Meget dårlig oplevelse. Selv til den forholdsvis beskedne pris svarer den hverken til vores forventninger eller til beskrivelsen i Hotels.com. F.eks. var der ingen air condition på vores værelse, hotellet har ingen parkeringsmulighed, der var ikke bar/launge medmindre hotellets regner en snusket bar ved siden af hotellet som deres. Ind- og udchecking foregik via en luge i væggen til den før omtalte bar og personalet var absolut ikke flere sproglig. Tapetet på værelset hang i laser. Det eneste der fungerede var WIFi samt varmt vand
Stayed 1 night in May 2018

2/10 Terrible

nobs, kindenheim pfalz

Disliked: Property conditions & facilities, room comfort
Lautes Hotel im bahnhofsviertel
Freundliches Personal, Zimmer soweit sauber, aber die Ausstattung, zusammengenagelter Schrank, parfümierte Bettwäsche. Die Bar im Erdgeschoss wahnsinnig laut. Wir sind bereits nach einer Nacht abgereist
Stayed 2 nights in May 2018