Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent staff

Posted Jan 23, 2015
Cons: It would be nice to have teaspoons in the room and the chairs in the dining area could do with being replaced.
Location: ECJ is a couple of minutes walk and but 16 takes you direct to the airport or going the other way to the Centre (Hamilius stop).
Friendly, caring staff made this a very happy stay in Luxembourg. There is a small, but adequate gym and guests can indulge in a free and very good massage on a Thursday evening. The rooms are large with comfortable beds and good showers plus a separate toilet. Clean and excellent value for money. The breakfast was fine, fruit salad, good yoghurts, cheese, ham and eggs but I'd have preferred crockery and glasses to paper plates and plastic cups but I suppose it keeps the costs down.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your fabulous 5/5 review! Your comments regarding Breakfast crockery and chairs, and the teaspoons have been noted; please rest assured that they will be taken into consideration. Your kind words regarding our staff will be shared with our team, as your satisfaction is what we strive for every day. We are so happy you enjoyed your stay at our hotel and could benefit from a complimentary massage! We hope your next visit at SuiteNovotel Luxembourg will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
4 out of 5
Recommended
for Business Travelers
by Fernandofrom London

All you need for work.

Posted Jan 19, 2015 on Hotels.com
Functional, effective, clean and with good wifi. Ideally suited if you have work in the area - central town 20" walk or taxi/bus ride. Rooms a bit on the hyper modern side with a range of well thought ideas. Wifi works well. Will come back again !
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Fernando, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your nice review! We are so happy you enjoyed your stay with us, and we hope your next visit will be as pleasant as the previous one. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Super hôtel !

Posted Jan 17, 2015
Pros: Tout ! confort, modernité, propreté, espace de vie....
Cons: Accès par la route pas assez indiqué, l'hôtel est visible de la route mais difficile de savoir par où passer la 1ère fois donc panneau nécessaire.
Hôtel vraiment très agréable et pas déçus : très grande chambre de 4 personnes (1 grand lit et 2 lits simple) avec beaucoup d'espace et de confort, séparation des 2 chambres par un rideau à coulisser très sympa, volets electriques, déco et mobilier moderne et tendance, ce qui fait son effet à l'arrivée, tout le confort attendu, chambre propre, douche très grande et baignoire pour les petits, hôtel au calme, personnel sympathique (cadeau pour les petits à l'arrivée), rien à redire ! Une adresse à conserver.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Cher Client, Tour d'abord, nous tenons à vous remercier chaleureusement pour avoir choisi SuiteNovotel Luxembourg pour votre séjour, ainsi que d'avoir pris le temps de nous envoyer ce très bon commentaire ! Nous avons bien noté votre remarque concernant la signalisation de l'hôtel, soyez assuré qu'elle sera prise en compte. D'autre part, nous sommes absolument ravis que vous ayez apprécié votre Suite, ainsi que notre personnel. Nous espérons avoir très bientôt le plaisir de vous accueillir à nouveau, votre famille et vous, au SuiteNovotel Luxembourg. Bien cordialement, Margaux, Service Qualité
2 out of 5
Recommended
for Business Travelers
by A verified traveler

parking payant

Posted Jan 10, 2015 on Hotels.com
Le parking est payant , c'est inadmissible.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Cher Client, Merci d'avoir choisi SuiteNovotel Luxembourg, ainsi que d'avoir pris le temps de nous envoyer votre remarque. Soyez assurée qu'elle sera prise en compte. Nous espérons avoir bientôt l'opportunité de vous accueillir à nouveau dans notre hôtel. Bien cordialement, Margaux, Service Qualité
5 out of 5
Recommended
for Getaway With Friends
by Dennis

Posted Jan 4, 2015 on Hotels.com
Comment from Hotel Management
May 6, 2015 by Margaux, Hotel Management
Dear Dennis, We would like to thank you for choosing to stay at SuiteNovotel Luxembourg, and for taking time to share this nice 5/5 review with us and with the Hotels.com users. We look forward to the pleasure of welcoming you back. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by A verified traveler

Chambres très spacieuses et très comfortablse

Posted Dec 23, 2014 on Hotels.com
Séjour d'une nuit lors d'un tournoi sportif. Très belle suite super confortable et magnifique salle de bain. Petit déjeuner largement suffisant. Dommage que parking payant
5 out of 5
Recommended
for Business Travelers
by Dusan

This traveler left a rating score only Posted Dec 11, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom London

Good executive hotel

Posted Dec 5, 2014
Pros: Efficient staff, good condition.
Cons: Nothing of substance. Breakfast a bit uninspiring but ok.
Location: Good location - easy walk into town (about 20 minutes without breaking sweat) but very close to the European Investment Bank and the ECJ
Efficient service, good condition room. Slightly annoying that the restaurant is in one of the adjacent hotels, but no big deal.
Comment from Hotel Management
May 7, 2015 by Margaux, Hotel Management
Dear JW, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to send us your positive feedback. We would like to inform you that there is another meal option if you don't want to go to the Sofitel or Novotel restaurants -- our Gourmet Boutique, near the reception, where you can buy some snacks. We are happy you enjoyed your Suite, as well as our staff and hotel. We hope your next visit will be as pleasant as the previous one. Best regards, Margaux, Quality Department
4 out of 5
Recommended
for Couples
by CORINNEfrom COMMERCY

étape sympa pour couple moderne

Posted Nov 26, 2014 on Hotels.com
week end en couple pour découvrir luxembourg ville, un peu éloigné du centre ville, peu de conseils pour sortir, mais chambre sympa, moderne, sdb très bien, coin bar également, pas de possibilité de lire sur l'écran télé des photos perso (dommage), mais bien dans l'ensemble
4 out of 5
Recommended
for Everyone
by A verified travelerfrom norrtälje

Nära buss till mässan, centrum och flygplatsen

Posted Nov 26, 2014
Bra hotell mitt i mellan mässan och centrum med bussar till flygplatsen, city och mässan precis utanför dörren