Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very unusual, quirky hotel.

Posted Apr 13, 2015
Hotel was very clean with good facilities in the room. Limited meal options and not in a tourist area / no shops near by. Great bus link and short journey to centre of town.
3 out of 5
by A verified traveler

Ok Hotel

Posted Apr 11, 2015
Pros: Hotel Staff
Location: Its in a business area, not much to do.
The room had a weird chemical smell. Not close to the tourist areas or restaurants, only two other hotel restaurants. Very limited parking that is shared with two other hotels, don't be late checking in or you won't have a good option to park. All four of us had back pain from the beds, not comfortable at all. Noisy work going on at the hotel next door with power tools in the middle of the night. We had to have the windows open to vent the chemical smell. Hotel staff was very friendly and check-in and check out were both quick a easy.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thak you for choosing SuiteNovotel Luxembourg, and for taking time to send us your feedback. We are sorry about the unpleasant smell; please rest assured that we have taken measures to make sure this does not happen again. Your comments regarding the parking and the beds have also been noted; they will be taken into consideration. We are happy to inform you that there is no longer noisy work going on outside our hotel. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Ruhiges Hotel in Zentrumsnähe

Posted Apr 7, 2015
Location: großes Einkaufszentrum und Kino mit Restaurants in der Nähe
Schönes Hotel, ruhig gelegen, helle, sehr freundliche und ansprechende Rezeption große Zimmer, alles sauber, großes Bad mit riesiger Dusche. Wir waren mit 2 Kindern dort. Jedes hatte sein eigenes Bett. Wasserkocher, Kühlschrank, Mikrowelle im Zimmer Bushaltestelle in die City ca. 3 Minuten Fußweg, in die Stadt zu Fuß ca. 25 Minuten
Comment from Hotel Management
May 15, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to share this very nice 5/5 review of our hotel with Expedia users! We are delighted to learn that you enjoyed your Suite, our hotel and its location too. We look forward to the pleasure of welcoming your family and you back with us in the near future. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by A verified travelerfrom Dorking

Smart, modern hotel outskirts of Luxembourg.

Posted Feb 24, 2015
Pros: Big 5 foot double bed and lovely ensuite as well as proper beds for the children in our family room.
Cons: Reading lights or bedside lamps for the children.
Location: Luxembourg enough for 1-2 days but well worth going to Vianden for the castle and cobbles and the military museum in Diekirch (battle of the Ardenne)
Short bus ride from town centre (no 16 goes all the way to the main station)). Easy to catch no 16 bus from airport and get off just past the Suite Novotel building. Lovely spacious family room. Nice roomy shower and bath. Larger kettle might have been useful (take your own tea bags). Auchen shopping centre, good for provisions, not too far away. Didn't have breakfast as quite dear, but overall room was really good value. Not entirely dark at night because of light from surrounding buildings but very quiet and civilised while we were there. Fire alarm and fire exits definitely work (somebody burnt the toast 1 morning)
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Dorking, We would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your 5/5 review with us! We are absolutely delighted to learn that you enjoyed your Suite and your stay in Luxembourg -- we are sorry about the fire alarm inconvenience, we hope that it will not happen again soon! We hope you will give us the pleasure of welcoming you back at SuiteNovotel Luxembourg very soon! Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by A verified travelerfrom London

Great Luxembourg Suite!

Posted Feb 23, 2015
Pros: The thoughtful design and space for the family.
What a great place to stay with family (2 children). Our suite was very well laid out and designed and in great condition. Good quality finishes made it a very easy stay for adults and children alike.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your 5/5 review! We are thrilled to read that your family and you enjoyed your Suite, and we look forward to welcoming you back very soon. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by A verified traveler

Fornøyd

Posted Feb 18, 2015 on Hotels.com
Fint stilrent hotell, god service, et stykke unna sentrum, men godt kollektivtilbud!
Comment from Hotel Management
May 15, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share this wonderful 5/5 review with Hotels.com users and with us! We are delighted to learn that you enjoyed your stay, and we look forward to the pleasure of welcoming you back with us very soon. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Couples
by do vale ribeiro

Posted Feb 17, 2015 on Hotels.com
Comment from Hotel Management
May 6, 2015 by Margaux, Hotel Management
Dear Do Vale Ribeiro, We would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to share this wonderful 5/5 review with us and with the Hotels.com users. We hope to welcome you back with us in the near future, and that your next visit will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 13, 2015 on Hotels.com
Comment from Hotel Management
May 6, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to share this amazing 5/5 review with us and with the Hotels.com users. We hope to welcome you back very soon! Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable!

Posted Feb 1, 2015
I really liked this hotel. I stayed only for one night. I wish my trip was longer.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your 5/5 review! We are delighted to read that you enjoyed your stay with us -- we also wish it was longer! We look forward to your next visit at SuiteNovotel Luxembourg. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent staff

Posted Jan 23, 2015
Cons: It would be nice to have teaspoons in the room and the chairs in the dining area could do with being replaced.
Location: ECJ is a couple of minutes walk and but 16 takes you direct to the airport or going the other way to the Centre (Hamilius stop).
Friendly, caring staff made this a very happy stay in Luxembourg. There is a small, but adequate gym and guests can indulge in a free and very good massage on a Thursday evening. The rooms are large with comfortable beds and good showers plus a separate toilet. Clean and excellent value for money. The breakfast was fine, fruit salad, good yoghurts, cheese, ham and eggs but I'd have preferred crockery and glasses to paper plates and plastic cups but I suppose it keeps the costs down.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your fabulous 5/5 review! Your comments regarding Breakfast crockery and chairs, and the teaspoons have been noted; please rest assured that they will be taken into consideration. Your kind words regarding our staff will be shared with our team, as your satisfaction is what we strive for every day. We are so happy you enjoyed your stay at our hotel and could benefit from a complimentary massage! We hope your next visit at SuiteNovotel Luxembourg will be as pleasant as the previous one. Warm regards, Margaux, Quality Department