Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jun 2, 2015
Hotel was nice and modern. However the bed was a little too firm and the WiFi didn't work on our floor which was disappointing.
Comment from Hotel Management
Jun 3, 2015 by Margaux, Hotel Management
Dear Guest, I would like to thank you for choosing SuiteNovotel Luxembourg, and for taking time to post your review on Expedia. I am sorry to read that the WiFi did not work on your floor; please accept my sincerest excuses. I am happy to inform you that we have now changed our Internet provider, and that a better quality high-speed WiFi network is available in the entire hotel. However, I am delighted to learn that you enjoyed our nice and modern hotel. I hope your next stay will be as pleasant as the previous one. Best regards, Margaux, Quality Department
4 out of 5
Recommended
for Couples
by SUMIT from India

Nice place to be with wife

Posted May 2, 2015 on Hotels
Had a nice time .
Comment from Hotel Management
Jul 4, 2015 by Margaux, Hotel Management
Dear Sumit, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to send us your positive review. We are so happy you and your wife enjoyed your stay with us, and we look forward to welcoming you back soon. Warm regards, Margaux, Quality Department
3 out of 5
Recommended
for Business Travelers
by Anshuman

Posted Apr 26, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2015 by Margaux, Hotel Management
Dear Anshuman, Thank you for choosing SuiteNovotel Luxembourg and for taking time to rate it on Hotels.com. We are happy to learn that you had a nice stay with us, and we look forward to welcoming you again in the near future. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Personal Event
by A verified traveler

Nice hotel and wonderful staff

Posted Apr 23, 2015 on Hotels
Nice room and a nice breakfast. Should be more options to shop at the hotel some snacks or order food from resturants
Comment from Hotel Management
Jul 4, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to send us your 5/5 review! Your comment regarding the meal options have been noted, please rest assured that it will be taken into account. We are delighted to learn that you enjoyed your Suite, the Breakfast and our staff. We hope your next stay with us will be as pleasant as the previous one. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by Sasa from Bad Münder

Einfach nur Super

Posted Apr 18, 2015 on Hotels
Zum erstem mal in Luxemburg Stadt. Sehr schöne und Interessante Stadt. Hoher Standard. Viel zu sehen, viel Bewegung, viele Bistros&Cafes. Übersichtige Preise.Freundliche Leute,sehr viele kleine Einkaufsgeschäfte. Sehr empfehlenswert.Hotel selbst auch nicht so weit weg von Zentrum entfernt. Sehr gute Unterkunft, sauber,freundlich, übersichtlich. PS.die meisten sprechen natürlich französisch(oder englisch) aber man findet doch einen oder anderen der deutsch spricht.
Comment from Hotel Management
Jul 11, 2015 by Margaux, Hotel Management
Liebe Sasa, wir danken Ihnen vielmals für Ihre schöne 5/5 Anmerkung zu Ihrem Aufenthalt im SuiteNovotel Luxembourg. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Margaux, Qualitätsabteilung
5 out of 5
Recommended
for Families
by Sarfaraz from Oldham

Stylish, modern room

Posted Apr 17, 2015 on Hotels
Very stylish room with good breakfast Very good value for money and close to the main attraction sites in Luxemborg city Good WIFI
Comment from Hotel Management
Jul 4, 2015 by Margaux, Hotel Management
Dear Sarfaraz, We would like to thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to send us your 5/5 review! We are delighted to read that you enjoyed the Breakfast as well as your Suite. We look forward to the pleasure of welcoming you back very soon. Warm regards, Margaux, Quality Department
5 out of 5
Recommended
for Families
by Katina from Leeds

Impressive hotel

Posted Apr 15, 2015 on Hotels
Very impressed with hotel but wouldn't stay again until the location and its surroundings were completed
Comment from Hotel Management
Jul 4, 2015 by Margaux, Hotel Management
Dear Katina, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to share your 5/5 review! We are happy to inform you that there is no work going on inside nor outside our hotel anymore, so we look forward to welcoming you back with us very soon. Warm regards, Margaux, Quality Department
3 out of 5
Recommended
for Everyone
by A verified traveler

Very unusual, quirky hotel.

Posted Apr 13, 2015
Hotel was very clean with good facilities in the room. Limited meal options and not in a tourist area / no shops near by. Great bus link and short journey to centre of town.
Comment from Hotel Management
Jun 3, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to share your feedback. Regarding the meal options, you can choose to buy some snacks at the Gourmet Boutique near the reception. Otherwise you can eat at the Novotel or Softel restaurants just next to us: you will benefit from a 10% discount by showing your room card! It is true that we are located in the Kirchberg area, where are situated many European Institutions and cultural venues. For shopping you can either go to the Auchan shopping center (20-25 minutes walk or by bus), or visit boutiques in the city center. We are really happy you enjoyed your Suite and your stay with us; please rest assured that your comments will be shared with our team. We hope you will give us the pleasure of welcoming you back in our hotel very soon. Best regards, Margaux, Quality Department
3 out of 5
by A verified traveler

Ok Hotel

Posted Apr 11, 2015
Pros: Hotel Staff
Location: Its in a business area, not much to do.
The room had a weird chemical smell. Not close to the tourist areas or restaurants, only two other hotel restaurants. Very limited parking that is shared with two other hotels, don't be late checking in or you won't have a good option to park. All four of us had back pain from the beds, not comfortable at all. Noisy work going on at the hotel next door with power tools in the middle of the night. We had to have the windows open to vent the chemical smell. Hotel staff was very friendly and check-in and check out were both quick a easy.
Comment from Hotel Management
May 5, 2015 by Margaux, Hotel Management
Dear Guest, Thak you for choosing SuiteNovotel Luxembourg, and for taking time to send us your feedback. We are sorry about the unpleasant smell; please rest assured that we have taken measures to make sure this does not happen again. Your comments regarding the parking and the beds have also been noted; they will be taken into consideration. We are happy to inform you that there is no longer noisy work going on outside our hotel. Best regards, Margaux, Quality Department
5 out of 5
Recommended
for Everyone
by A verified traveler

Ruhiges Hotel in Zentrumsnähe

Posted Apr 7, 2015
Location: großes Einkaufszentrum und Kino mit Restaurants in der Nähe
Schönes Hotel, ruhig gelegen, helle, sehr freundliche und ansprechende Rezeption große Zimmer, alles sauber, großes Bad mit riesiger Dusche. Wir waren mit 2 Kindern dort. Jedes hatte sein eigenes Bett. Wasserkocher, Kühlschrank, Mikrowelle im Zimmer Bushaltestelle in die City ca. 3 Minuten Fußweg, in die Stadt zu Fuß ca. 25 Minuten
Comment from Hotel Management
May 15, 2015 by Margaux, Hotel Management
Dear Guest, Thank you for choosing SuiteNovotel Luxembourg as your accommodation choice, and for taking time to share this very nice 5/5 review of our hotel with Expedia users! We are delighted to learn that you enjoyed your Suite, our hotel and its location too. We look forward to the pleasure of welcoming your family and you back with us in the near future. Warm regards, Margaux, Quality Department