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Reviews of Baymont by Wyndham Lynchburg

2.5 out of 5
Baymont by Wyndham Lynchburg
2815 Candlers Mountain Rd, Lynchburg, VA

Reviews

6.6
Rating 10 - Excellent. 168 out of 805 reviews" "
Rating 8 - Good. 222 out of 805 reviews" "
Rating 6 - Okay. 188 out of 805 reviews" "
Rating 4 - Poor. 109 out of 805 reviews" "
Rating 2 - Terrible. 118 out of 805 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul, San Antonio

Business traveler
Disliked: Amenities, property conditions & facilities
Desk chair was broken, shower head was frozen closed, drapes would not open (rod was broken),
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to crash after a long day driving. Room just needs maintenance work. Overall, its a quality inn. About what to expect.
Stayed 1 night in Apr 2024

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service, amenities
Love was wonderful at front desk. The room however had no working TV or clock. David came up to the room and tried to no avail. Was very disappointing. I slept well but didn’t get to enjoy all the amenities promised. Not Ok with that.
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Seemed out dated, but usable.
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Office staff barely said five words to me during the entire check-in process. Even though there was barely anyone else staying at the hotel, our room was in the farthest building on the second floor. Our non-smoking room smelled like stale smoke and the TV had no cable.
Stayed 1 night in Apr 2024

2/10 Terrible

Dustin

Stayed 1 night in Mar 2024

6/10 Okay

Shanta

Business traveler, Traveled with family
Liked: Staff & service, amenities
Ok 2 star
Stayed 1 night in Jan 2024

4/10 Poor

Ronnie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Riyad

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Ronald

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Serene

Liked: Staff & service
Stayed 4 nights in Nov 2023

6/10 Okay

Micaela

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
The dresser drawer broken, and the furniture was dirty.
Stayed 2 nights in Nov 2023

6/10 Okay

Bichundo

Stayed 3 nights in Nov 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Unclean. Prostitution happening right in the room next door.
Stayed 2 nights in Nov 2023

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The terrible cigarette smell in the room permeated all of my clothes.
Stayed 1 night in Nov 2023

4/10 Poor

James

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had reserved two rooms. One was good- clean and ready for our arrival. The other smelled horribly of smoke. We tried 4 other rooms before finding one that had an acceptable amount of smoke smell. After moving our items in, the A/C did not work. We finally found a room that did not have a smell and had A/C in working order about 90 minutes after original check-in. If it is on a busy weekend in Lynchburg, be warned that you may have issues.
Stayed 2 nights in Nov 2023

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Stayed 3 nights in Nov 2023

2/10 Terrible

milly

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Blood on the wall, lamp, and nightstand in the bedroom. Terrible. The worst place.
Stayed 3 nights in Nov 2023

6/10 Okay

Denise

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Starting with the positive: the sheets are great. The breakfast was substantial. The staff was nice. The negative: This poor property is literally falling apart. Our sink faucet was broken. The door frame to the bathroom was cracked, which made the latch loose and rattly. The TV stand was in pieces across the back ledge. The TV itself was a mess. The microwave didn’t work. The alarm clock was plugged into an outlet that turned on and off when you flipped a light switch (and, of course, had no backup battery in it). It reeked of smoke from old carpet. There weren’t enough outlets for all the appliances, lights, TV. And the cords and outlets were fully exposed, so if you have toddlers or babies, you’d have to rearrange some furniture to keep them safe.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t do it
Stayed 2 nights in Nov 2023

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the stay we were looking for.
It was dirty, things were falling apart. The tub did not drain after showers.
Stayed 3 nights in Nov 2023

4/10 Poor

Reginald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Honestly the only thing positive about this location was the staff. The gentleman behind the counter was excellent The bathroom was absolutely filthy and the remainder of the room was just okay. The property is located in a very sketchy area and is extremely noisy. Do yourself a favor and give this place a wide berth
Stayed 1 night in Nov 2023

2/10 Terrible

wayne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY thing that I liked was how easy it was to get to Liberty University. Our room smelled like smoke.YUCK! The breakfast(ha ha) was out of waffle mix, coffee,juice and fruit. What a joke! Wi Fi didn't work. Wouldn't recommend this place to anyone.
Stayed 1 night in Nov 2023
Response from penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Sean

Stayed 1 night in Nov 2023
Response from Penny on Nov 8, 2023
Thank You

4/10 Poor

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly, and the room was clean, but overall the property is in need of renovation. Although the room was clean, the curtains were off track, one chair was broken, the other chair was coming apart, our phone did not work, and there was no hair dryer. The area is extremely noisy, and the rooms are outside rooms at a motel in a high traffic area. The pictures of this property do not accurately represent it.
Stayed 2 nights in Nov 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and mold on the ceilings. Not at all what I saw in the pictures. And the room smelled like a nursing home bathroom upon arrival.
Stayed 1 night in Oct 2023
Response from Penny on Nov 2, 2023
Sorry for your bad experience.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank You!

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank You

4/10 Poor

Gary

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Think motel not hotel
This was a disappointment to us. Our first room given to us was nasty. We requested a different room, and it was better, but still not great. Both rooms had strange smells. Like a public bathroom, but the first had the added bonus of smoke. The ice machine in our building didn't work. The "full breakfast" that the website mentioned is more like a deluxe continental. We realized that we needed to adjust our expectations. So go into it thinking Motel 6 or Super 8 and you'll be fine.
Stayed 3 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Miki

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was old. Smelled of smoke. Hair on shower wall. And in floor.
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Amy, MECHANICSVILLE

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable and the shower had good water pressure, but there were tears in the curtains and wall paper, holes in the bathroom door, toilet seat had worn spots, dirty spots on the chair and wall, and messed up ceiling tiles. The breakfast hours start later on the weekends, so we never got to try it since we had to leave each morning by 7am. They say you get what you pay for, but in this case, I think I may have overpaid.
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Larry

Traveled with family
Disliked: Cleanliness
It was ideal in proximity to the locations we needed to get to. Cobwebs on ceiling. Phone on floor and could not be moved. Several furniture items were askew. Generally this room needed work.
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank You!

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank You!

8/10 Good

Brenda

Traveled with partner
Cigarette butts on steps needs to be swept up. Bathroom the tub kept dripping. Could use some air fresheners in the room’s.
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room walls were dirty, and needed paint. Bathtub had cigarette burns and chipped walls. Could hear traffic through door because it was not sealed. Bed linens and towels were clean. Carpet and tile were new and clean.
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank you

4/10 Poor

Amy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Penny on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Lynchburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Melissa

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled of mold and we could not stay. Pictures were not representative of property.
Stayed 1 night in Oct 2023

4/10 Poor

Joy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice but had to tolerate a lot of irate customers, They never were ugly but always tried to help. One housekeeping staff was super helpful when we were having a hard time finding a room that did not smell like smoke or was very dirty. We waited for him to finish cleaning a room and then we moved in. The sheets were stained and hairy so we asked for clean sheets and he went and got them for us. I would suggest to owners to either upgrade their rooms and washing machines and dryers to not leave black spots on the floors and sheets. I believe because they have long term construction workers staying here this has left the rooms very dirty. If they want to house these workers they need to put other guests away from them in the other sections. If you have to use this section when big events come to town you should not charge $154 a night for dirty sheets, filthy floors and bathrooms that don't feel usable.
Stayed 1 night in Oct 2023

4/10 Poor

Amanda

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
No, thank you
Check-in: 3 groups ahead of me, I waited in line 15-20 minutes. Walked in room: I IMMEDIATELY wanted to turn around. Instead, I looked up other hotels in the area. Ran out of time and/or not in my budget, so I was stuck there. Smell: I actually asked to smell someone else’s room to see if it was just mine or if it was the whole place. No smoking room? BS. If it wasn’t used for smoking, someone must have just left their ash trays. I turned fan on- no difference. Purchased air freshener- could not hide it for long. Some smells you just get used to- this one was not. Even when I woke up in the middle of the night, the smell was so overwhelming. Trash behind the head board, refrigerator froze my drink, toilet ran intermittently and splashed seat when flushed, black line through tv screen, multiple visible stains on chair- I didn’t even lay my belongings on it. There were enough towels in the room that I could line a path over the carpet from bathroom to bed. I checked for bed bugs. Bed was comfortable. Just the smell… Breakfast- waited in line long enough to check it out and say no thank you. And it’s not a hotel- it’s a motel. I must have missed this in the description but even when I went back to check, I did not see this key detail that would have been a hard no to begin with.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay was good the only complaint was the bathtub. i couldnt step over to get in. thanks for the shower chair. the dog loved her stay!!
Stayed 3 nights in Oct 2023