Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Wait til reno is complete

Posted Oct 20, 2014
Beautuful area/location but wouldn't stay here until the renovations are complete.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

solid choice

Posted Sep 12, 2014
basic accommodations; pleasant staff; clean room; convenient location; currently under renovation.
5 out of 5
Recommended
by Phil Warren

This traveler left a rating score only Posted Aug 25, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by kevin

This traveler left a rating score only Posted Aug 23, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Lisa Defrom SC

perfect for those visiting Liberty University

Posted Aug 22, 2014 on Hotels.com
This is the perfect hotel for visiting Liberty, because it is perched on a hill overlooking the campus. Our room was nice and had a breathtaking view. The lobby and eating area are very nice, and the breakfast is very good. The indoor pool is beautiful and big. It has many nice chairs to lounge in and the ceiling is a big skylight. My only complaint about the pool is that it was too warm (it is a heated pool), but they may be able to adjust the temp for you. The staff was efficient and there were many restaurants close by. The only complaint would be that the kids said they could feel all of the coils in the pull-out bed, so you might want to bring some extra padding if you intend on using it. I would highly recommend this hotel.
4 out of 5
Recommended
for Families
by A verified traveler

Nice stay

Posted Aug 14, 2014
enjoyable stay. nice rooms, great view, and very pleasant staff. I was pleased with the ease of check in and out with Expedia.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
Cons: Sleeper sofa was terrible. Invest in more comfortable sleeper sofa's for your suites.
Under renovation. Construction is inconvenient to customers but necessary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bowie,Md

Magnificent Hotel...Great Free Breakfast!

Posted Aug 5, 2014
Pros: Free Breakfast!
Cons: Firmer Pillows
Location: Plenty of family restaurants and nice mall nearby....
very clean ...nice pool...plenty free parking...the weather and the mountain view was wonderful...the people in town were very friendly...just a great family re=union weekend.
5 out of 5
Recommended
for Business Travelers
by L. Livorsifrom Downers Grove, IL

What is a reservation?

Posted Aug 4, 2014 on Hotels.com
We reserved three rooms. None of them were ready when we arrived after 3pm. Said they couldn't change our room because it was booked thru a third party. Finally, the third member of our group got another room after insisting that he didn't need a handicapped room. Try some flexibility and common sense.