Ratings based on 98 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from eaat rutherford nj
Stay at the quality innPosted Jul 22, 2014
It was awesome..rooms are all renovated . Front desk let us check out two hours later than we were supposed too..spent the day at the pool which was very clean..nice atmosphere of people as well. Overall great stay and will definitely do it again.
by A verified traveler
clean,no elevator no a/c horrible timePosted Jul 1, 2014
Pros: hubby liked pool
Cons: a/c and manager/owner
Location: Quality Inn Meadowlands
bad experience.owner will not call me back had to stop payment
Comment from Hotel Management
Jul 3, 2014 by Christopher, Hotel Management
Thank you for writing. We always appreciate hearing from our guests, especially in identifying areas we can improve our guest experience. I sincerely apologize that you did not receive a personal call from myself, I but the Mangers on Duty surely address any issues you may of had. Our property is a two-story courtyard Hotel and if guests have special needs for ground floor accommodations we do our best to make that happen. It's great to know we did relocate you to a ground floor room with sufficient air conditioning. I'm glad you liked our clean, comfortable rooms as well as your "hubby" enjoyed our outdoor pool. We value your business and hope to exceed your expectations on a future stay. Thank you again for writing. Sincerely, Christopher Murray, Owner
for Everyoneby jason
very good!Posted Jun 24, 2014
Location: close to new york.
very good. staff very polite. very close to sports centers and new york city.
Comment from Hotel Management
Jun 26, 2014 by Christopher, Hotel Management
Dear Jason, Thank you for taking a moment to write a review about your stay with us. It’s great to receive your kind comments about our friendly staff. Please plan to visit us again the next time you travel to the Meadowlands area. It's great to know our location added convenience to your travels and we hope you'll give us another opportunity to provide a more rewarding stay in the future. Thank you again. Christopher Murray Owner/Operator
by Raichel from Jersey Shore
Wayyyyyy too hot!Posted Apr 29, 2014
Cons: Make the AC operational at all times and customized in the room so guests more comfortable.
Location: 5 minute walk to Medieval Times, every convenient.
The room was a sauna when we arrived. We were told that the air conditioner does not come on for a few more days and it was out of the staffs control. They then told us that we should just leave our doors open to allow the air from the also hot hallways inside. This provide very little relief but we gave it a shot desperate for something to help. This turned out to be a bad idea because not only did it provide us no protection from the strangers staying at the hotel also, but it definitely invaded our privacy since every guest who walked passed the room glance in out of natural human curiosity. When this was mentioned to the staff it fell on deaf ears. We were there to celebrate my birthday at Medieval Times which walking distance from the hotel. But instead of just visiting Medieval Times for a nice fun evening we ending up feeling as if we were living in the Medieval times due to the poor conditions.
Comment from Hotel Management
May 1, 2014 by Christopher, Hotel Management
Dear Raichel, I am sorry about the air conditioning issue you incurred. During shoulder seasons, typically Spring, and varying temperatures from day to night the central air conditioning operates accordingly, as there are not separate units in each guest room. As to the staff suggestions the hotel follows very strict safety policies to ensure our guests are safe. While I know this does not fix the issue you experienced, I do hope it shows we take all situations very seriously. I am very sorry for the experience you endured during your stay and your birthday celebration being hampered. I am happy the remainder of the services and the guestroom met your satisfaction. It is through feedback such as yours that we continue to improve. Thank you for the opportunity to serve you, we hope you give us another try. Christopher Murray Owner/Operator
by Dr. Outdoors from Rochester NY
Been here before, this place has gotten badPosted Apr 14, 2014
Cons: A/C and heat controls in each room.
We stayed here once before, about 5 years ago. It was what it was: an inexpensive place to stay near NYC. It isn't glamorous, but it was OK. It's in a safe area and the public transportation into the city is right there. This time however, things have really gotten bad. We arrived and the temperature in the room was above 75. The "Heating" system would not turn to air conditioning at all. After being in the room for a while, it got to hovering right around 80 degrees. We approached the front desk and they didn't really take our request seriously. A maintenance person came by and fiddled with something in the ceiling and left. After that the temp reached its greatest. We actually had to find a WallyWorld (Walmart) nearby and by some box fans. Other that that, the rooms weren't nice, and our bathroom had a leak in the ceiling. We had three rooms and the heat issue was present in all the rooms. The hotel lobby on the other-hand was nice and cool. Maybe we should have slept out there? Avoid this place. There are some other hotels nearby that may better serve you.
for Everyoneby steffi from jerseycity
awesome close to medieval times !Posted Mar 30, 2014
overall great! staff was polite and everything was prompt at check in and out. will go back !
for Everyoneby Danielle from NY
Good enough for a one night stayPosted Feb 17, 2014
Pros: The staff was friendly
Cons: The bathroom needed work
Location: It was very convenient
It was nice and clean but the room needs renovation. The bathroom ceiling tiles look like they were falling of.
for Familiesby A verified traveler
Close to bus stationPosted Jan 6, 2014 on Hotels.com
Bathroom was a little leaking and stayed clogged up most of the time and the drain dripped all night. Close to the bus stop if you're heading into new york city. But other than that, it was pretty okay for the price that it was. Hotel staff was very friendly. If you ever get a chance to stay in the city, it's so much more worth it if you're traveling with children...
for Getaway With Friendsby Steve from Montreal
Posted Nov 15, 2013 on Hotels.com
Nice hotel...beds could be more comfortable...good location
for Business Travelersby Scott from PA
Pay a litte extra for something betterPosted Nov 12, 2013 on Hotels.com
Room smelled it was dirty and cold walls were paper thin heard noise all night got 2 hours sleep