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Rating 10 - Excellent. 133 out of 474 reviews" "
10 - Excellent
133
Rating 8 - Good. 203 out of 474 reviews" "
8 - Good
203
Rating 6 - Okay. 71 out of 474 reviews" "
6 - Okay
71
Rating 4 - Poor. 46 out of 474 reviews" "
4 - Poor
46
Rating 2 - Terrible. 21 out of 474 reviews" "
2 - Terrible
21
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Michael
Traveled with family
Oct 3, 2023
Liked: Staff & service
Convenient access to train station and city centre
Very convenient location next to Gare Perrache and 20-25 minute walk to city centre and Old Lyon.
A family member and I stopped over in Lyon to watch a Rugby World Cup match in St-Etienne the following day. A convenient location with easy access to the train station and reasonable walk from the city centre and the old city were the main criteria in choosing this hotel.
In this regard, the hotel delivered 100%. Also, staff were very friendly and helpful.
However, room was very small and somewhat worn down - the bathroom door didn't have a lock on it! It was unseasonably hot for end of September (almost 30 degree highs during the day), but room was OK with window open (surprisingly little street noise given location).
It suited our purposes, but I would not recommend for a longer stay in Lyon.
it was nice, clean, and in a good area. Checked out 15 minutes late and it wasn’t a problem!
Alani
Stayed 1 night in Sep 2023
Response from The Campanile Perrache Team on Sep 13, 2023
Dear Alani,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
Response from The Campanile Perrache Team on Sep 13, 2023
Dear Ana,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
Good location parking in road outside if you can find a space but is free overnight
Very noisy next to a busy road cars and trams early in the morning
Decor dirty needs updating
David
Stayed 1 night in Jul 2023
Response from The Campanile Perrache Team on Aug 8, 2023
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Campanile Perrache Team
8/10 Good
Julian
Jul 11, 2023
Liked: Cleanliness, staff & service
Very convenient being next to the train station. You can't hear any of the trains which was great. Rooms are a bit dim and the AC works but not great at cooling the room right down. Overall very happy with the accommodation
Julian
Response from The Campanile Perrache Team on Jul 13, 2023
Dear JulianMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team
8/10 Good
Dominique
Traveled with family and small children, Traveled with partner
Jul 5, 2023
Liked: Cleanliness, staff & service
The property was in a very convenient location, near the train/bus and restaurants/shops. It was a great area! Only problem was the air conditioner was not working, which they warned us about. Room was too hot, otherwise all was fine.
Dominique
Stayed 1 night in Jun 2023
Response from The Campanile Perrache Team on Jul 13, 2023
Dear Dominique,Many thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team
10/10 Excellent
Hossam, Doha
Jun 27, 2023
Liked: Cleanliness
Hossam
Response from The Campanile Perrache Team on Jun 30, 2023
Dear Hossam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Campanile Perrache Team
Our stay was very satisfactory. Very clean. Staff were very accommodating and friendly. Good food. Everything we needed, transportation, shopping, dining etc was close by. Such an array of dining choices all with 1 to 3 minute walk. I would recommend to my friends and family.
Ron
Stayed 4 nights in May 2023
Response from The Campanile Perrache Team on May 28, 2023
Dear RonMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team
10/10 Excellent
Yusuke
Mar 24, 2023
Yusuke
Stayed 3 nights in Mar 2023
Response from The Campanile Perrache Team on Apr 16, 2023
Dear YusukeMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team
10/10 Excellent
Louisa
Aug 13, 2022
Louisa
Stayed 1 night in Aug 2022
Response from L'équipe Campanile Perrache on Aug 15, 2022
Bonjour Louisa,
Merci pour cette belle note et ce commentaire parfait au sujet de notre établissement, nous ne manquerons pas de faire remonter votre avis à nos équipes qui chaque jours donnent le meilleur d'elle même pour vous satisfaire,
Cordialement,
L'équipe Campanile Perrache
Response from L'équipe Campanile Perrache on Jul 19, 2022
Bonjour Catherine,
Merci pour cette belle note et ce commentaire parfait au sujet de notre établissement, nous ne manquerons pas de faire remonter votre avis à nos équipes qui chaque jours donnent le meilleur d'elle même pour vous satisfaire,
Au plaisir de vous accueillir prochainement au sein de notre hôtel.
Cordialement,
L'équipe Campanile Perrache
Response from L'équipe Campanile Perrache on Jun 25, 2022
Bonjour Stephen,
Un grand merci pour votre retour ainsi que cette note !
Au plaisir de vous accueillir prochainement au sein de notre hôtel.
Cordialement,
L'équipe Campanile Perrache
Lovely place and very kind and helpful staff. Good location and wpuld recommend to any traveller.
Richard
Stayed 1 night in Apr 2022
Response from The Campanile Perrache Team on May 8, 2022
Dear Richard,
Many thanks for your comment.
We are glad to see that you liked you stay.
We hope to see you soon in our Hotel
Sincerely,
The Campanile Perrache Team
great stay - only confusion was the parking arrangements
John
Stayed 4 nights in Mar 2022
Response from The Campanile Perrache Team on Mar 26, 2022
Dear John,
Many thanks for your comment.
We are glad to see that you liked you stay.
We will also give your comment to our team in order to improve our service.
We hope to see you soon in our Hotel
Sincerely,
The Campanile Perrache Team
This place was awful, made worse by the fact that Lyon is full of affordable, cute boutique hotels. Upon arrival, both my colleague and I needed to move to new rooms because our original rooms both had a terrible stench of mildew. My room had mosquitos flying all over. Very little noise control, I could hear my neighbors cough and watch TV. Front desk staff with major attitude consistently (stayed for three nights). Please find another place in Lyon - there are so many better options!
The hotel was in an ideal location, within walking distance from the place bellecour. There are plenty of places to eat within easy reach of the accommodation. The price of a night at the hotel was not very expensive. The room was comfortable and the breakfast was tasty. The staff at the reception were friendly.
Cormac
Stayed 1 night in Nov 2019
6/10 Okay
Karen
Nov 19, 2019
Karen
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveler
Business traveler
Sep 5, 2019
Liked: Cleanliness, staff & service
Air conditioner not working so a bit warm needs a bit of a renovation
The smallest hotel room I have ever been. We couldn't open two middle size luggage at once. The luggage had to stay closed between the front door and the toilet door, on the aisle.
After a shower, the bathroom floor was all wet. Polled of water.
I do not recommend at all. I won't come back.
hotel has a good location close to Perrache train station, good size room but hardly any furniture to place personal items, no international TV channels, no fridge nor safe in the room, breakfast buffet was good quality, WiFi needed to sign in each and every time, Front Desk staff was OK
Overall an OK hotel in Lyon
a
Stayed 4 nights in Sep 2018
8/10 Good
ophir
Sep 13, 2018
Great hotel, great breakfast. Very small room
ophir
Stayed 2 nights in Sep 2018
6/10 Okay
LAURENT
Aug 20, 2018
Disliked: Cleanliness
VERY BASIC
Basic. And empty shower gel dispensers (lucky I always carry some) is not what you expect to see!!!!
There were ants in the room, but this may have been brought in from baggage, so no cause for concern on my part. The bathroom is satisfactory and that is all. The staff are super friendly. The area isn’t the most vibrant and although there are bars and restaurants to visit, there isn’t much choice.
Very close to metro and train station but I didn't find the neighborhood interesting.
The room was good enough but not ideal.
The window in my room was in front of the emergency stairs so i had to use curtains.
Might consider this hotel again.
AC did not work in the entire hotel, room was so small that the rwin beds were touching wall to wall, only way to get to 2nd bed was to walk over 1st bed. Very dirty. Personal at hotel never responded to any requests. Very bad experience
Campanile Lyon was ok for us for the 2 nights. We used Lyon to stay over because the bus trip to Paris was too long ( train strike ) the hotel room is very small but it was close to the station.
The lobby and restaurant area were very modern and nicely decorated, it was quite funky with deck chairs, nice chairs and a football table. The room was exactly as we ordered (twin) and was clean and tidy. The shower was very odd as there was no curtain or door so the bathroom would completely flood. The staff were very pleasant and helpful and it was easy to walk to see local sights. Shops and bakeries were nearby and a nice park out the front. The wifi was good.
Perfect location for city transportation including bus, metro and trams. Same place for Ouibus and Flixbus to go visit nearby towns. Very clean room and nice front view of a park.
Decent hotel, close to shopping, restaurants and train station. Room is on the smaller side (as most European rooms) but clean. One negative is that the pillows for sleeping are very small and very, very firm. If you like a softer pillow, bring your own as these are hard. Breakfast was good and average in price (about 10 Euros each). Also, I've noticed that most hotels rooms don't provide facecloths; another thing to bring if you like to use one.
This hotel is ideal for a short city visit to Lyon. Well located, clean, friendly and helpful staff. Rooms are not huge as previous posts mention but we managed (2 adults and a 4 yr old) for 3 nights. Would definitely recommend and also stay at other Campaniles' if they are like this one!
Overall the hotel was great. The location was excellent; just steps from the metro and near lots of great restaurants. The hotel staff spoke english and was very friendly and helpful. The lobby was also great for a drink.
My one complaint was that the rooms were quite small and there was no safe in the room.
If I were to come back to Lyon, I would surly consider staying here again.
Verified traveler
6/10 Okay
Christopher
Jun 1, 2016
Liked: Cleanliness, staff & service
Expensive
Thinks the campanile is expensive forr the basic standard of rooms should be 60 65 euro
We came in for some days at the beach and really enjoyed it. The hotel is very well maintained and equipped. The pool is relaxing and it is very conveniently located close to the two beaches and train station/ groceries. We will definitely return. My only suggestion is have a coffe maker in the room and also some English channels in the TV.