Courtyard

Reviews of Campanile Lyon Centre - Gare Perrache - Confluence

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 474 reviews" "
Rating 8 - Good. 203 out of 474 reviews" "
Rating 6 - Okay. 71 out of 474 reviews" "
Rating 4 - Poor. 46 out of 474 reviews" "
Rating 2 - Terrible. 21 out of 474 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Staff & service
Convenient access to train station and city centre
Very convenient location next to Gare Perrache and 20-25 minute walk to city centre and Old Lyon. A family member and I stopped over in Lyon to watch a Rugby World Cup match in St-Etienne the following day. A convenient location with easy access to the train station and reasonable walk from the city centre and the old city were the main criteria in choosing this hotel. In this regard, the hotel delivered 100%. Also, staff were very friendly and helpful. However, room was very small and somewhat worn down - the bathroom door didn't have a lock on it! It was unseasonably hot for end of September (almost 30 degree highs during the day), but room was OK with window open (surprisingly little street noise given location). It suited our purposes, but I would not recommend for a longer stay in Lyon.
Stayed 1 night in Sep 2023

10/10 Excellent

Alani

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice, clean, and in a good area. Checked out 15 minutes late and it wasn’t a problem!
Stayed 1 night in Sep 2023
Response from The Campanile Perrache Team on Sep 13, 2023
Dear Alani,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 Poor

ANA, Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Campanile Perrache Team on Sep 13, 2023
Dear Ana,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location parking in road outside if you can find a space but is free overnight Very noisy next to a busy road cars and trams early in the morning Decor dirty needs updating
Stayed 1 night in Jul 2023
Response from The Campanile Perrache Team on Aug 8, 2023
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Campanile Perrache Team

8/10 Good

Julian

Liked: Cleanliness, staff & service
Very convenient being next to the train station. You can't hear any of the trains which was great. Rooms are a bit dim and the AC works but not great at cooling the room right down. Overall very happy with the accommodation
Response from The Campanile Perrache Team on Jul 13, 2023
Dear JulianMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team

8/10 Good

Dominique

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
The property was in a very convenient location, near the train/bus and restaurants/shops. It was a great area! Only problem was the air conditioner was not working, which they warned us about. Room was too hot, otherwise all was fine.
Stayed 1 night in Jun 2023
Response from The Campanile Perrache Team on Jul 13, 2023
Dear Dominique,Many thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team

10/10 Excellent

Hossam, Doha

Liked: Cleanliness
Response from The Campanile Perrache Team on Jun 30, 2023
Dear Hossam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Campanile Perrache Team

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very satisfactory. Very clean. Staff were very accommodating and friendly. Good food. Everything we needed, transportation, shopping, dining etc was close by. Such an array of dining choices all with 1 to 3 minute walk. I would recommend to my friends and family.
Stayed 4 nights in May 2023
Response from The Campanile Perrache Team on May 28, 2023
Dear RonMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team

10/10 Excellent

Yusuke

Stayed 3 nights in Mar 2023
Response from The Campanile Perrache Team on Apr 16, 2023
Dear YusukeMany thanks for your comment. We are glad to see that you liked you stay.We hope to see you soon in our HotelSincerely,The Campanile Perrache Team

10/10 Excellent

Louisa

Stayed 1 night in Aug 2022
Response from L'équipe Campanile Perrache on Aug 15, 2022
Bonjour Louisa, Merci pour cette belle note et ce commentaire parfait au sujet de notre établissement, nous ne manquerons pas de faire remonter votre avis à nos équipes qui chaque jours donnent le meilleur d'elle même pour vous satisfaire, Cordialement, L'équipe Campanile Perrache

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from L'équipe Campanile Perrache on Jul 19, 2022
Bonjour Catherine, Merci pour cette belle note et ce commentaire parfait au sujet de notre établissement, nous ne manquerons pas de faire remonter votre avis à nos équipes qui chaque jours donnent le meilleur d'elle même pour vous satisfaire, Au plaisir de vous accueillir prochainement au sein de notre hôtel. Cordialement, L'équipe Campanile Perrache

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from L'équipe Campanile Perrache on Jun 25, 2022
Bonjour Stephen, Un grand merci pour votre retour ainsi que cette note ! Au plaisir de vous accueillir prochainement au sein de notre hôtel. Cordialement, L'équipe Campanile Perrache

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern with helpful staff
Lovely place and very kind and helpful staff. Good location and wpuld recommend to any traveller.
Stayed 1 night in Apr 2022
Response from The Campanile Perrache Team on May 8, 2022
Dear Richard, Many thanks for your comment. We are glad to see that you liked you stay. We hope to see you soon in our Hotel Sincerely, The Campanile Perrache Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay - only confusion was the parking arrangements
Stayed 4 nights in Mar 2022
Response from The Campanile Perrache Team on Mar 26, 2022
Dear John, Many thanks for your comment. We are glad to see that you liked you stay. We will also give your comment to our team in order to improve our service. We hope to see you soon in our Hotel Sincerely, The Campanile Perrache Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
A very good hotel and very good value for money. It is also very well located.
Stayed 2 nights in Nov 2021

8/10 Good

Iveta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Florian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Florian on Mar 25, 2021
Bonjour Florian, Merci pour cette très bonne note. Au plaisir de vous revoir. Bien cdt,

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 6 nights in Jan 2020
Response from FV on May 21, 2021
Bonjour Nicolas, Nous vous remercions pour votre bon commentaire. Nous espérons vous revoir très bientôt.

2/10 Terrible

Jenna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible - stinky, loud, buggy
This place was awful, made worse by the fact that Lyon is full of affordable, cute boutique hotels. Upon arrival, both my colleague and I needed to move to new rooms because our original rooms both had a terrible stench of mildew. My room had mosquitos flying all over. Very little noise control, I could hear my neighbors cough and watch TV. Front desk staff with major attitude consistently (stayed for three nights). Please find another place in Lyon - there are so many better options!
Stayed 4 nights in Sep 2019

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap comfortable hotel close to center of lyon
The hotel was in an ideal location, within walking distance from the place bellecour. There are plenty of places to eat within easy reach of the accommodation. The price of a night at the hotel was not very expensive. The room was comfortable and the breakfast was tasty. The staff at the reception were friendly.
Stayed 1 night in Nov 2019

6/10 Okay

Karen

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Air conditioner not working so a bit warm needs a bit of a renovation
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel
The smallest hotel room I have ever been. We couldn't open two middle size luggage at once. The luggage had to stay closed between the front door and the toilet door, on the aisle. After a shower, the bathroom floor was all wet. Polled of water. I do not recommend at all. I won't come back.
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Xmas market on in the square, next to station. Hotel is relaxing , nice bar area. Staff very helpful
Stayed 1 night in Nov 2018
Response from Florian on Jan 30, 2019
Dear John, Many tanks for this good comment. We hope see you soon. Best regards

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Florian on Nov 22, 2018
Bonjour Craig, Merci pour cette bonne note. Nous espérons vous revoir très vite. Bien cordialement,

8/10 Good

a

Liked: Cleanliness, property conditions & facilities
OK hotel in Lyon
hotel has a good location close to Perrache train station, good size room but hardly any furniture to place personal items, no international TV channels, no fridge nor safe in the room, breakfast buffet was good quality, WiFi needed to sign in each and every time, Front Desk staff was OK Overall an OK hotel in Lyon
Stayed 4 nights in Sep 2018

8/10 Good

ophir

Great hotel, great breakfast. Very small room
Stayed 2 nights in Sep 2018

6/10 Okay

LAURENT

Disliked: Cleanliness
VERY BASIC
Basic. And empty shower gel dispensers (lucky I always carry some) is not what you expect to see!!!!
Stayed 2 nights in Aug 2018

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Stayed 1 night in Jul 2018

8/10 Good

Christopher

Liked: Staff & service, room comfort
Value for money
There were ants in the room, but this may have been brought in from baggage, so no cause for concern on my part. The bathroom is satisfactory and that is all. The staff are super friendly. The area isn’t the most vibrant and although there are bars and restaurants to visit, there isn’t much choice.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
average room
Very close to metro and train station but I didn't find the neighborhood interesting. The room was good enough but not ideal. The window in my room was in front of the emergency stairs so i had to use curtains. Might consider this hotel again.
Stayed 1 night in Jul 2018

10/10 Excellent

MAKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad experience, no hotel personal, dirty
AC did not work in the entire hotel, room was so small that the rwin beds were touching wall to wall, only way to get to 2nd bed was to walk over 1st bed. Very dirty. Personal at hotel never responded to any requests. Very bad experience
Stayed 2 nights in Jun 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in Lyon.
Campanile Lyon was ok for us for the 2 nights. We used Lyon to stay over because the bus trip to Paris was too long ( train strike ) the hotel room is very small but it was close to the station.
Stayed 2 nights in Jun 2018

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, funky lobby and good wifi
The lobby and restaurant area were very modern and nicely decorated, it was quite funky with deck chairs, nice chairs and a football table. The room was exactly as we ordered (twin) and was clean and tidy. The shower was very odd as there was no curtain or door so the bathroom would completely flood. The staff were very pleasant and helpful and it was easy to walk to see local sights. Shops and bakeries were nearby and a nice park out the front. The wifi was good.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Perfect location for city transportation including bus, metro and trams. Same place for Ouibus and Flixbus to go visit nearby towns. Very clean room and nice front view of a park.
Stayed 5 nights in May 2018

10/10 Excellent

Happy customer, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station,walking distance to attractions
Very happy with location and room. Would recommend to stay
Stayed 3 nights in Apr 2018

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location, friendly staff, good breakfast buffet.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

E., Canada

Liked: Cleanliness
Convenient to Gare Perrache
Decent hotel, close to shopping, restaurants and train station. Room is on the smaller side (as most European rooms) but clean. One negative is that the pillows for sleeping are very small and very, very firm. If you like a softer pillow, bring your own as these are hard. Breakfast was good and average in price (about 10 Euros each). Also, I've noticed that most hotels rooms don't provide facecloths; another thing to bring if you like to use one.
Stayed 2 nights in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Ali , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, highly recommended
This hotel is ideal for a short city visit to Lyon. Well located, clean, friendly and helpful staff. Rooms are not huge as previous posts mention but we managed (2 adults and a 4 yr old) for 3 nights. Would definitely recommend and also stay at other Campaniles' if they are like this one!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bang for your buck
Overall the hotel was great. The location was excellent; just steps from the metro and near lots of great restaurants. The hotel staff spoke english and was very friendly and helpful. The lobby was also great for a drink. My one complaint was that the rooms were quite small and there was no safe in the room. If I were to come back to Lyon, I would surly consider staying here again.

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Expensive
Thinks the campanile is expensive forr the basic standard of rooms should be 60 65 euro

10/10 Excellent

Yao Ming, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Good

8/10 Good

Shiu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect!

2/10 Terrible

George, Tb

Disliked: Staff & service, property conditions & facilities, room comfort
to small
no room service, to small, even breath is to difficult.

10/10 Excellent

dave, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to rail and tram station
room was clean and comfortable.bar staff was good service

8/10 Good

maria h., San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel at an awesome town and beach
We came in for some days at the beach and really enjoyed it. The hotel is very well maintained and equipped. The pool is relaxing and it is very conveniently located close to the two beaches and train station/ groceries. We will definitely return. My only suggestion is have a coffe maker in the room and also some English channels in the TV.