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Reviews of Lyo Hôtel

2 out of 5
Lyo Hôtel
78 Rue De La Charité, Lyon, Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 210 reviews" "
Rating 8 - Good. 89 out of 210 reviews" "
Rating 6 - Okay. 48 out of 210 reviews" "
Rating 4 - Poor. 18 out of 210 reviews" "
Rating 2 - Terrible. 7 out of 210 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative comment, needs blinds/curtains on windows.
Stayed 1 night in Apr 2024

4/10 Poor

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property common area and stairs carpeting looks worn down and carpet/ flooring seemed old and unclean. Repair work over the ceiling of front desk was unhealthful and dusty . Repair work occurred during stay. Room Key on chain attached to wooden piece had to be turned into front desk prior to leaving the building everyday. Retrieve key from front desk upon return: 3 out of 4 front desk staff seemed very apathetic to helping guests. Room had no AC despite Expedia listing of AC amenity. Extremely disappointing in the summer when temperature reaches 90 Window cannot be kept open due to mosquito outside problem in the summer. 2 bed rooms has 2 shower 2 sink but only one toilet.
Stayed 4 nights in Jun 2023
Response from Colin Lyo Hotel on Aug 8, 2023
Hello, thanks for your feedback, we are sorry that your stay didn't go as good as you planned. We would be glad to welcome you again under some better conditions.

10/10 Excellent

Shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful, comfortable, tasteful place with everything we needed
Stayed 1 night in Jul 2022

6/10 Okay

Charles

Ok
Stayed 1 night in Jan 2022
Response from Clément on Jan 4, 2022
Bonjour, Merci pour votre retour. Cordialement, La Réception - Hôtel de la Marne

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Nice hotel, it’s near the metro station (few minutes by walk). The staff is nice.
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old. Small room, walls needs painting. Nice staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
very good hotel for less price and located in the very good location; walk able to all tourist attractions, shops, eatery, train/bus station
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located at a central place.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Disliked: Room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
You Get What You Pay For
It's difficult for me to know how to rate this place. I try to rate places based on what they are, so a 5* hostel isn't the same as a 5* hotel. For the price, my only complaint is that I put something in the shelf on the nightstand and when I pulled it out, it was COVERED in dust. I'm not a fan of finding that corners are being cut on cleaning. Also, the bed wasn't the most comfortable. Otherwise, compared to a standard 2* single room, the space was REALLY small, carpet & comforter was stained. Also, the WiFi works in the main building, but my phone showed virtually no signal once I was out in the back building, where my room was. Fortunately, an Orange free wifi spot was accessible. On the upside, the location is an easy 15 min from Bellecour and close to the Perrache metro/train. The staff are very friendly and somebody is staffing the desk 24/7. If you're looking for an inexpensive place to stay in Lyon, it is an acceptable choice.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bed bugs
The staff were friendly. The location was hard to beat. Our room was a quaint old two story apartment with three beds. I had a terrible night trying to sleep. I woke up covered in bed bug bites. It was the small bed upstairs.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ricardo Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
The satay was great. The staff were kind and enthusiastic.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in central Lyon
This is a small centrally located hotel in the Presqu'Ile district of Lyon. The room I had was small but had all the features I would expect. The air conditioning was a bonus for me and very effective in keeping the room at a reasonable temperature in the summer heat. The hotel was very good value for money.

10/10 Excellent

sinead, Kilkeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group of friends in Lyon for sporting event.hotel location perfect.almost beside train station with tram access nearby.walking distance to old town.perfect place at great price

8/10 Good

Lisa, Dallas, Texas

Liked: Cleanliness, staff & service, room comfort
good value for your money!
a great location near the train station - and easy to find. Spent three nights at this hotel during my stay in Lyon. Staff very helpful, but the place is showing its age a bit. And, the walls are a bit thin, so you will hear what goes on next door. I sleep with a white noise app on my phone, so it didn't keep me awake.

4/10 Poor

Charlotte L, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Lyon
Location is central near the old town and crossing major bridges to city center, also for wine tours. Lyon is a walkable city and picturesque. Hotel is basic with an in room laptop compatible safe. Bed pillows were the worst I've ever been offered, they were lumpy and flat. Front desk staff spoke hardly no English and a bit too inpatient with non French speaking guests.

4/10 Poor

Jacqueline, Brooklyn, NY

Disliked: Staff & service
Just a place to sleep
Far from Gare de Lyon part deiu station. I had to take a cab €15. No elevator. No fridge in room. Not modern at all. Room was small but comfy. Located on the island between both rivers. Walking distance from old city, shoping and restaurants.
Response from The Direction on Jan 10, 2016
Closed to Perrache Train Station ( 2 mn), to metro, to tramway ( 15 mn to Part-Dieu Station) no elevator but only one floor, no fridge but we are a 2 stars Hotel. 20mn to old city, and a lot of shops and restaurants near the Hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Tony, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odd and smelly
I have stayed in a lot of 2-star hotels in 10 trips to France over a 30 year period. This would have to rate as just about the worst. It was dark, poorly ventilated, smelly and the walls were covered on mould on the lower level. Yes, that's right, it was a room on 2 levels, with the lowere one resembling a dungeon. The pillow cases were so stained my daughters refused to sleep on them.

2/10 Terrible

Helene

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Propreté très douteuse des sous taies des oreillers idem pour la salle de bain. notre voisin ronflait et cela nous a bien empeché de dormir, le mur derrière le lit donne sur la réception de l'hôtel situé juste à coté (rez de chaussée ) et le night auditor passait son temps à déplacer sa chaise ou autre ... les murs doivent etre bien fins ! Nuit exécrable.
Stayed 1 night in Mar 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et chambre au calme.
Stayed 1 night in Jan 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bon Hotel pour un séjour ou weekend à Lyon
Pour un weekend ou un séjour en couple c'est un très bon hotel, on a tous les commerces et lieux touristiques à côtés et la chambre est plutot belle donc franchement rien à dire.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable, bien situé, propre, personnel très aimable, nous recommandons.
Stayed 1 night in Dec 2023
Response from Lyo hotel on Jan 11, 2024
Bonjour,Nous sommes ravis que votre séjour au sein de notre établissement vous ait plu, nous vous remercions de cet agréable commentaire.Au plaisir de vous recevoir de nouveau au sein du Lyo hôtelJe vous souhaite une agréable journée.

8/10 Good

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon choix
Hôtel situé proche de la gare Lyon Perrache. Un peu de vis a vis sur la rue rien de dérangeant car il y a des volets roulants électriques. Au calme. La satisfaction générale est très bonne. Les chambres sont propres et décorées avec goût.
Stayed 1 night in Nov 2023
Response from Lyo hôtel on Jan 11, 2024
Bonjour,Nous sommes ravis que votre séjour au sein de notre établissement vous ait plu, nous vous remercions de cet agréable commentaire.Au plaisir de vous recevoir de nouveau au sein du Lyo hôtelJe vous souhaite une agréable journée.

10/10 Excellent

Anne-Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai été très bien accueille dans cet hôtel. La chambre était propre et calme malgré qu'elle soit au rez-de-chaussée. Je n'ai rien à redire et pourrais revenir dans cet hôtel à l'occasion.
Stayed 2 nights in Oct 2023
Response from Chrystella on Oct 11, 2023
Bonjour, Nous sommes heureux que votre séjour se soit passé dans les meilleures conditions et que vous ayez pris le temps de nous laisser votre avis.Au plaisir de vous accueillir au Lyo hôtel.

8/10 Good

Adine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Chrystella on Oct 11, 2023
Bonjour, Nous sommes heureux que vous ayez pris le temps de nous laisser cette agréable note.Au plaisir de vous accueillir au Lyo hôtel.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d une nuit très propre salle de bain a revoir et clim a nettoyer ne fonctionne pas bien petit déjeuner classique un peu cher a mon goût
Stayed 1 night in Sep 2023
Response from Chrystella on Oct 11, 2023
Bonjour, Nous sommes heureux que votre séjour se soit passé dans les meilleures conditions et que vous ayez pris le temps de nous laisser votre avis.Au plaisir de vous accueillir au Lyo hôtel.

10/10 Excellent

GUIRAGOSSIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Colin Lyo Hotel on Aug 8, 2023
Bonjour, merci pour votre commentaire, nous sommes ravis que votre séjour se soit bien passé, nous serions ravis de vous accueillir de nouveau dans notre établissement.

10/10 Excellent

Cecile

Stayed 1 night in Jun 2023
Response from Colin Hôtel de la marne on Jun 24, 2023
Merci pour votre retour, nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.Nous serions ravis de vous accueillir de nouveau dans notre établissement

8/10 Good

Jason

Stayed 1 night in Jun 2023
Response from Colin Hôtel de la marne on Jun 9, 2023
Bonjour, nous vous remercions pour votre commentaire. Au plaisir de vous accueillir de nouveau dans notre hôtel.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Prévoir un budget stationnement pour le véhicule, l'hôtel n'offre aucun service pour cela...
Stayed 2 nights in May 2023
Response from Colin Hôtel de la marne on May 17, 2023
Bonjour, merci pour votre commentaire.Étant en plein centre de Lyon, il est effectivement compliqué pour un hôtel de disposer d'un parking privatif. Il existe néanmoins plusieurs options, les places dans la rue sont gratuites de 19h à 9H du matin. Et le parking de la gare de Perrache est à moins de 5min à pied et est le moins cher des environs. En espérant vous accueillir de nouveau lors de votre prochain séjour sur Lyon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hâte de revenir.
Très bon séjour, confortable, très propre, silencieux alors qu'il est situé proche du centre.
Stayed 1 night in Mar 2023
Response from Colin Hôtel de la marne on Mar 28, 2023
Bonjour, merci beaucoup pour votre commentaire, nous sommes ravis que le calme ainsi que l'emplacement de notre hôtel vous ait plu.Au plaisir de vous accueillir de nouveau lors de votre prochain séjour sur Lyon.

8/10 Good

Frederic

Stayed 1 night in Mar 2023
Response from Colin Hôtel de la marne on Mar 27, 2023
Merci beaucoup pour votre commentaire ! Nous sommes ravie que votre séjour se soit bien passé. Nous serions ravis de vous accueillir de nouveau lors de votre prochain séjour sur Lyon.

10/10 Excellent

Aki

Stayed 1 night in Mar 2023
Response from Colin Hôtel de la marne on Mar 27, 2023
Merci beaucoup pour votre commentaire ! Nous sommes ravie que votre séjour se soit bien passé. Nous serions ravis de vous accueillir de nouveau lors de votre prochain séjour sur Lyon.

10/10 Excellent

Mehmet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotelin konumu ve imkanları bakımından çok iyi. Fiyat performans olarak, bulunduğumuz tarihlerde gayet iyidi diyebilirim.
Stayed 3 nights in Mar 2023
Response from Thibault on Mar 11, 2023
Günaydın,Tesisimizdeki konaklamanızdan memnun kalmanıza çok sevindik!Lyon'daki bir sonraki konaklamanızda sizi ağırlamayı dört gözle bekliyorum.ThibaultMarne Otel

10/10 Excellent

Pelin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from La réception. on Feb 20, 2023
Bonjour,Merci pour votre commentaire. Nous sommes ravis que votre séjour se soit bien passé et que les prestations de l'hôtel vous ont plu.Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sympa! Très bon accueil et surtout le detai dans la chambre c’était trop agréable
Stayed 1 night in Dec 2022
Response from Diandra on Dec 12, 2022
Bonsoir,Nous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour c'est bien passé et que la chambre a été à la hauteur de vos attentes.Au plaisir de vous recevoir à nouveau dans notre hôtel.L'équipe Hôtel de la Marne

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Clément on Nov 23, 2022
Merci beaucoup pour votre avis !

8/10 Good

Christophe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Clément on Oct 27, 2022
Merci pour votre retour !Bien cordialement - L'Hôtel de la Marne

8/10 Good

Maud

Stayed 1 night in Sep 2022
Response from Clément on Oct 27, 2022
Merci pour votre retour !Bien cordialement - L'Hôtel de la Marne

8/10 Good

ESTEBAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Clément on Oct 27, 2022
Merci pour votre retour !Bien cordialement - L'Hôtel de la Marne

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Nicht ganz so frisch. Grenzwertig
Tolles Viertel und tolle Lage. Das Hotel bietet das Notwendigste. Zimmer für 4 Personen zur Straße hin sind einfach ausgestattet. Keine Klimaanlage und zu warm mit geschlossenen Fenster. Betten bequem und sauber. Bad alt und abgenutzt und teilweise nicht sauber. Leider liegen vereinzelt Ameisen auf dem Boden im Bad und Zimmer. Frühstück ist einfach und ausreichend. Service nett und freundlich.
Stayed 1 night in Aug 2022

4/10 Poor

Christophe

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bof bof vu le prix… Heureusement la dame à l’accueil pour l’arrivée et celle du petit déjeuner étaient parfaites. En revanche ménage très mal fait (prises, poignées de porte sales, traces sur l’armoire, odeur de renfermé…). Produits du petit déjeuner vraiment de basse qualité (sauf petit pains)… État général peu engageant. L’arrière cours en véritable binz… Dommage avec peu d’effort et un petit peu de moyens cela pourrait être bien mieux.
Stayed 1 night in Jul 2022
Response from manon on Aug 17, 2022
Bonjour, nous vous remercions d'avoir prit le temps de nous laisser un retour sur votre séjour. Nous sommes ravis que notre personnel ait su répondre à vos attentes. Nous prenons en compte vos remarques concernant l'amélioration de certains services afin de vous satisfaire d'avantage.

4/10 Poor

Denise

Disliked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

José

Stayed 1 night in Jun 2022

4/10 Poor

Maxime

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
bof
pas de fauteuil dans la chambre... pas top. et pas de papier toilette non plus..
Stayed 1 night in May 2022

6/10 Okay

BRUN

Stayed 1 night in Apr 2022